Cancun airport is a madhouse at midday. We managed to get a seat at Guy Fieri's. I wasn't expecting…read moremuch and the food was exactly what I expected. The trash can nacho was premade and was probably sitting in the sauce 10 minutes before it was brought to our table. The chips were soggy, the pulled pork has a chemical taste. This was probably the worst nacho I've ever had The ceviche was bland. It lacked lime and salt and needed some spice. The burger was their redemption. The onion ring was stale, but the burger was satisfying after a week of tacos.

The portions are great as well as presentation. Overall ambiance is casual and family friendly…read more.. as most restaurants are in an airport setting. The menu offered a good variety of American food and cater to all taste buds. I wish I got to try their cheesecake dessert but maybe next time. Our waiter was attentive and super nice!

I wasn't sure what to expect. I will say it's better than I anticipated…read more The set up seems pretty efficient really. You land and enter on one side of the airport and arrive, enter, and depart from the other. This makes things pretty easy for customs and such. There are three terminals now and another one is being constructed as I type this review. Our driver told us all about it on the way back. Very chatty dude! I had been warned about all of the predatory tactics by the taxi and ride folks outside so I was prepared and not bothered by them. If you come here, take note of this. You can and will get scammed if you allow yourself to become a victim. Luckily we had prearranged the rides and were looking for very specific attire as well as signs for us to find. Just note this as others have said over and over. I will say it again for those in the back! There are tons of people waiting out front trying to get you to use their services. Those services vary a great deal in scammy/usefulness/end up dead in a ditch. Don't do the last one. No Bueno. My departure was interesting as we did not know what gate we were going to until about 10 minutes before boarding. Luckily the place is not that big so it was not an issue. We got there a couple hours early when we were leaving. There is plenty to do and lots to see while here. Have no fear! Consumerism is alive and well in Cancun Mexico! The whole place runs on it! Margaritaville is always a good time if you partake in the libations. They have a Guy Firebird or whatever there too. The duty free is only a deal because of reduced taxation. I found the items to be slightly higher than normal retail, at least for liquor. All in all it did what I needed it to do. Fly in, fly out, not get searched on the way in, or the way out. Not sure if I will come back to Cancun or not. I may have had my fill. We will see if I can score another 100% paid vacation next year for work! If so, I will see you again Amigos!! If not, it will be ok! ;) '26 - 51

Ho-lyyyy, what a chaotic airport for departure. The overall airport is well kept, but the prices…read moreare crazy. It is not budget friendly, make sure you eat prior! But you just see lines after lines. I felt like there wasn't enough restrooms. After getting some food it was almost like a lions den to find a table. Overall, just be aware when you get leave here!

I think Panda Express is pretty great! I enjoyed it twenty years ago on campus at Penn State when I…read morewas a student there, and I had a good time visiting the one in Cancun International Airport, this past week. OK, obviously it's more expensive than what you may be used to from your local Panda. It's in an airport; that's how things are. The food, though, is just as good. They have a few different portion sizes to choose from, and I like that if you want a full meal that is simply two sides, they'll give you double portions of both sides. Friendly staff, also! And they have plenty of tables and seats, even when it's busy.

Double the price, no refills, and barely any food in the plate. They know we love our american…read morefixes so they don't care. I try not to eat in airports due to the mark up but I was starving. The food was good.

Pretty solid spot in Cancun airport. It is about as good as you can expect for airport food. My…read morewife and I split the turkey club and it was very good. We got a side of ranch with our fries that was also great. Definitely a step above the food court spots in the same area.

Not clear on pricing and overcharged which is not very nice to take advantage of travelers!read more

This is perhaps the worst airport lounge in the world. Ive been here probably 8 times and they…read moreseem to continually decline with every visit! The service to check-in is rude and unprofessional. The food options in space inside are marginal at best. You are honestly better off just going into the airport and sitting down at a restaurant. However, if you're gonna try, I would recommend making a pre-booking. Whatever it is avoid the line and avoid this horrible service representative.

Below Terminal 4 right across from gate 54, easy elevator. Well stocked full sized AMEX lounge…read more Came in without a reservation on a Sunday afternoon. Quickly got admitted in. Across the counter is the Priority Pass lounge. Lots of seats with power outlets if you look around. Several single person "business" seats with outlet, small table and privacy enclosed. Open tables for larger groups and sofa arrangements. Bottled and canned beer. Bottles can be opened at the bar. Large selection of soft drinks etc.

I don't think I've ever been through an airport as efficiently as I have for this one. And the…read morereason why I say that is because y'all need to go straight out the door. Get your bags and straight out. Do not stop in the middle hallway. There are so many people looking to get you to purchase anything under the sun. Also reserve your transportation, six days prior to arriving the cost will go up I had a lovely staff member who assisted with my transportation and luggage.

The airport was very easy to navigate. Arriving to Cancun…read moreMX- can be overwhelming but just look for your arranged transportation and they will take care of you. Just don't stop to talk to anyone before you exit. Baggage claim was good. We probably waited about 20/30 minutes. Leaving Cancun... Porters were available if you need them upon arriving to the airport. (Please tip them if you use them) He took care of our baggage until we got to the counter. Once inside the airport was easy to find your airline and on this occasion southwest had plenty of agents checking passengers and the process was smooth and heading to TSA screening was also a breeze. We had no lines. We traveled on a weekday (Wednesday) about 10:30am this airport is pretty modern and have plenty places to eat and shop. There is no announcements or flights status. You need to check the screen or your phone for updates/change. Your flight will appear on the screen within one hour from boarding. So this makes the airport pretty quiet compared to the USA airports. Bathroom was clean and had somebody attending the bathroom. The gates are good size and chairs are comfortable! As on any airport, buying water or any snacks are very pricey. Highly recommend this airport for traveling to/from Cancun,MX.

Erick Herrera our greeter was super nice. He was very helpful and let us know what are ride would…read morebe like and everything we needed. He explained everything to us also of when we would be picked up at the hotel on our way back. Juan Pablo Fragoso our driver was super friendly. He was a very safe driver and did not go to fast or weaved as he drove. He chatted with us when we asked questions but he did not talk to much. Our driver from the hotel to the airport on our way back home was also friendly but he was not as talkative. He arrived early to the hotel to pick us up and we were ready to go. He was also a very good driver and got us to the place we needed to be timely.

I use this transfer company from the Cancun airport to my resort about an hour south. I'm a solo…read morefemale traveler and was nervous about traveling alone. I was greeted outside of the airport by an agent and then walked to where my driver was. The driver was Tomas and he was very kind and talked to me about the area experiences and other resorts. I will always use this company as my transfer.

Cancun Airport gets the job done, but for the amount of money and people moving through this place,…read moreit definitely feels like it could use some improvements. The first thing you notice is how long the walk is after getting off the plane. The hallway seems to go on forever, so hopefully you do not need a restroom right away because it is a trek. Customs itself was surprisingly easy. We scanned our passports and got through pretty quickly, although the machines seemed pretty finicky and took a few tries for some people. The biggest downside is what happens after customs. The second you walk through, it turns into nonstop sales pitches. First, you go through duty free where it feels like every few feet someone is trying to stop you to buy something. Then after clearing customs and declarations, you walk into another area packed with people trying to sell tours, hotels, transportation, and excursions. Finally, once you make it outside, you are greeted by what feels like a thousand taxi and transportation companies all trying to get your attention. The airport itself is functional and the customs process was efficient, but it can feel overwhelming and chaotic once you leave the secure area. Just be prepared to politely say no a lot.

Terminal 3 is literally a dining and shopping destination within Cancun Airport. If you are…read morestarved, there is a plethora of restaurants here. Personally, I always pick Air Margaritaville because the service is dependable and the food is decent. There is also a Bubba Gump's and more. There are places to buy snacks for your flight. There are "duty free" mega stores with everything you can think of. There is a shoe store! There is even a Ray-Ban store with crazy prices (think Ray-Ban Meta Wayfarer sunglasses Gen 1 for $700 when Sunglasses Hut USA retails them for under $299). There are lots of Mexican souvenir shops, but also with crazy prices. Tshirts were in the $32-$42 range. Even fridge magnets are $7+. There is ALWAYS a line for restrooms. Cleanliness varies by location. Mera Business Lounge sucks. Always a line - unless you are paying. If you are using your credit card perk for entry, they won't have a place for you. Paying $35? Go right in! Pretty much everything here closes between 7-8pm. If your flight is delayed or later than 8pm, there is no place to get food or drinks. Plan accordingly.

Amazing company! All went well, very honest people, and very accommodating to flights, schedules,…read moreetc. I would definitely recommend, and use this business again

No hidden fees, outstanding communication, great service! We were worried about the horror stories…read moreyou hear of getting hit with extra charges but this was not the case.

We found where to meet them without any problem. We were "jokingly" told we had to wait 5 Mexican…read moreminutes for the driver to show up. 40 minutes later he was there. The price was exactly what I saw online, no hidden fees. Perfect. The car, however, was not. It was an absolute beater. Scratches, dents, and missing parts all over. Then I'm told if scratches/dents happen I have to call it in. There would literally be no way for me to know because it was covered in them. The engine was loud but the car worked, so off we went. I wanted to plug in my phone to see the directions but there was no spot to plug in my phone and no display. Not a big deal, my husband was my copilot. Two days after arrival we took the car out exploring. All went well. The next day I had planned to go to a cenote with a friend but the car was dead. Called the number twice. No answer. Messaged in. 30 minutes later I get a call back. They would send someone from a satellite office and he should be there within 20 minutes. He tried charging the car, no luck. He gave me the car he had, which was much nicer. Off we went to the cenote! Three days later we were ready to head back to the airport and it had a flat. There was a screw in the tire. The resort filled it up and we were on our way. When we returned the car the lady told a guy to check the tires and specifically pointed to the one that had the screw, as if she already knew. I'm thinking it was there when the car was delivered to us. The whole thing just felt shady. The price for a week was just over $200 with all the insurance, which is great, but I won't rent from them again.

Be cautious, this rental company is notorious for scamming customers…read more We rented a car for about a week at CUN airport. It's a red flag when the company's representatives aren't even allowed in the main area where other rental car representatives are located. We were told that a representative would be waiting for us with our name on a board, but it took half an hour for us to finally find them by sheer luck. An unmarked minivan took us to a remote lot that looked more like a car wash than a rental office. Finally, we got an agent to assist us with the paperwork. Unfortunately, she couldn't finish the process because she had to leave. We had to wait another 15 to 20 minutes for another representative to help finalize the rental. At the last minute, the agent changed the original car, which was a Nissan, to a Kia. We inspected the car, and the hubcap and rim on the front passenger side had a lot of scratches. The agent that did the initial walk around, marked on the inspection form indicating that the entire tire was scratched. Because we had purchased full insurance, the agent assured us that everything was fine. However, when we returned the vehicle, another agent inspected it and blamed me for the damage. I showed him the inspection sheet, which had all the markings that matched this vehicle. He claimed that the information on the top of the sheet referred to a different vehicle, so it was invalid. After arguing back and forth, he suggested that we take the shuttle van back to the airport and that there would be no additional charges. This is where I advise you to be cautious. If you allow them to charge anything on your card, make sure to block it afterward. This is a group of unethical individuals who don't care about consequences. I will never rent from them ever again. I was told that there would be no additional charges to my card, but as soon as we left, they went ahead and made additional charges. Fortunately, we live in the US, and our credit card doesn't hold us liable for fraudulent charges. Don't trust this unethical group with your credit cards. If you're considering renting a car, I strongly advise you to avoid this untrustworthy rental agencies, Easy Way Rent a car, this company is notorious for exploiting customers and taking advantage of them in every possible way. The agent who initially assisted us mentioned that the agency purchases the most economical $5,000 vehicles and charges customers insurance for a $10,000 car. She assured us that there was nothing to worry about because we had full insurance coverage, which would cover everything. I strongly advise you to exercise extreme caution and not trust anything they say. If you decide to do business with this unethical company, make sure to block your card after the initial charge. They are a group of thieves who will do anything to get their hands on your money. In short, you're dealing with Dr. Jacqueline, Mr. Hyde.