Nicole watermolen was the landlord of my apartment in Green bay, and she was great. The…read moreapartments were clean upon move in, there were just a couple of times that my apartment needed something. I emailed and within 24 hrs (more like 12 hrs) maitainance was at my place and fixing the issue. I'd recommend Nicole Watermolen as a landlord any day.

I have been here almost 15 yrs and love it! Friendly staff who care about tenant needs with quick…read moremaintenance, etc. Great pool, exercise room, community garden. Size of apartment is large and laid out well. Stackable laundry in hall closet. I highly recommend!

Very quick response to a couple of maintenance problems with bathroom fixtures, and addressed the…read moreissue with the garage door. Friendly staff willing to do the job right.

Fast response for maintenance needs, clean place. Pet and family friendly. Nice pool and weight…read moreroom, close to shopping

Filthy living conditions!!!! This property is completely neglected and management does not care…read more There's more dog feces than grass at this complex. Unsafe, unhealthy and putrid.

I currently live at Riverside. Before you make the trip to look you should realize a few things…read more First, the inside of the rentals is below average and very low grade. Second, if you are renting and someone wants to buy your place they will evict you with 4 months notice. Third, you pay for a parking spot but if an owner wants your spot you will get moved and they won't even ask you. Fourth, they don't take online rent payments so you need to write checks. However, the location is great if you want to walk to restaurants and taverns.

This place is a disaster! We lived there for 18 months - easy location - and couldn't wait to find…read morea new place to live. I agree with the previous reviewer - the insides are cheap and the rentals below average overall. We had a leak over the Christmas break and when we returned, there was sopping wet carpet in an area approximately 3x2. When we reported it, it took them 24 hours to respond. When they did, their repair involved tearing up our balcony and caulking the balcony door. They did not pull up the carpet nor did they pull up the pad so it obviously mildewed, as did all of the window sills - where the sill was pulling apart from the window itself and surrounded in black. There is essentially NO soundproofing whatsoever and we constantly heard parties in the adjacent unit where people would sit in the hall, run back and forth yelling and drinking by the elevator. We reported this but it kept happening so I assume nothing was done. We also had two door decorations stolen - a Christmas wreath, which I later found on a security light and a Mardi Gras wreath which had the mask ripped off and which I never found. All of the baseboards are coming apart at the corners and we had to call maintenance multiple times because our sinks and toilet kept stopping up. Upon moving out, we used the carpet cleaner management suggested (after we had the carpet near the balcony dry cleaned) and we had a maid service clean the apartment. At the walkthrough the manager (who is new and maybe even a bigger nightmare than the apartment complex itself) thanked us for leaving the unit in such good shape; he signed the checkout document and told us he would send our deposit. We received it approximately 10 days later. We are now trying to rent a new apartment in Green Bay. We sent a deposit to a new facility and were shocked when they called us to say that we had gotten a poor reference from Riverside. The manager said that we had paid all of our rent on time and that we had never caused any problems. Then he said that he would not recommend us as tenants as after we left they had to replace the carpet due to the smell of cat urine. This was the first time we had heard anything about this. Odd, too, that we received a final check-out and our deposit back. When we called him, he said he felt like he didn't need to notify us because he figured we wouldn't do anything about it anyway. (We did have an old cat that became sick, thus a secondary reason for the dry-cleaning). After we pressed the issue he said there was nothing he could do as after we left he immediately turned the unit over to sales (which means that new carpet had to be purchased no matter what). We have since reported the manager and Riverside Place to the Wisconsin Consumer Protection Bureau who says that this is against the law. All of this makes me feel as though they are "pinning" the cost of carpet on us and then destroying our ability to rent another unit. We have since secured another place (as all of our other references were excellent) but had to put down an $1100 cat deposit. I could go on and on but this gives an indication of how problematic these rentals actually are. At $860/mo this is a total rip-off. If you insist on living downtown I would look into other rentals; friends of ours live in these and have been very pleased.

Horrible management! Office lady kathy is all sorts of drama. Maintanence does not properly fix…read moreanything. Just rigs it to work for a min to break again. Coin op laundry in basement steals your coins. And you get yelled at by kathy for making any complaints on neighbors. Then they go back and tell the people who made the complaints to stir up more drama. What a shame. The buildings are falling apart. The playground is not even playable. And the pool is not correctly cared for. Glad i moved out. Will never move back! So long with the unnecessary drama.

We are relocating from North Carolina and building a home. While we wait for home completion we are…read morerenting at Titletown Flats and have been very impressed. The units are a block away from Lambeau field with many of the units having a beautiful view of the stadium. One of the best thing about the Flats are the location. Standing in the shadows of Lambeu you are in walking distance of bars, restaurants and a ton of events hosted by Titletown. Every day there are events like Zumba, yoga, cocktail hours and so much more. You are a block away from the grocery store as well. The units themselves are very new with stainless appliances and very well taken care of. Many of the units feature balconies. The management team does a great job responding to any issues and always schedules fun events for residents. The amenities are good as well. There are a lot of outdoor areas (beautiful patio with grills and fire pits) a dog park, and secure package rooms. I would recommend Titletown Flats for the environment and newness of the building.

I moved home to Green Bay after living in New York City for a few years, and the location of this…read moreapartment gives me just enough of a walkable city type feeling. While at the same time, peace & quiet. The apartments themselves are gorgeous, management keeps the hallways & common areas super clean, and the amount of events nearby make life super fun here. I definitely would recommend TTF.

The hallways smelled like cat urine and my neighbors chain smoked Newports. My neighbor stole money…read morefrom me by the laundry area. Disgusting treatment of tenants. The office only cares about monthly rent payments. There is no natural beauty because they color the water. I would not eat the fish. There is too much algae and E. coli. When I put in my notice to vacate by May 31st- the office and my neighbors treated me worse. Not ok treatment of others in a small community.

I leased with Toonen Properties for just over 3 years: 2 years at The Shores and 13 months at Cedar…read moreLake. My lease at Cedar Lake was set to expire on 10/1/2022. In July, Toonen reached out regarding lease renewal, which included a large rent increase of 14.5%. Although I anticipated a rent increase, I did not expect it to be 14.5%. I called the office to inquire if there were any plans for improvements to the apartment (i.e., replacing the old carpet, updating to hardwood floors, replacing old appliances, etc.) but NO, it was an across-the-board market-inspired increase. I was in the process of looking for a home (condo) to purchase, but the housing market being what it was earlier in the year, the search was going very slowly. I pondered the situation and knew if I didn't find anything by October 1st, I was going to suspend my search until spring. Eventually, I decided to sign the year lease, thinking it was unlikely I'd find anything by October and that by the time I started searching again in Spring and went through the whole process, I would be close to renewal again in 2023. So, late in the evening of August 3rd, after business hours, I signed the lease renewal. On 8/4, I received an email around mid-morning, confirming Toonen had received my renewal and also signed it. An hour or so later, my realtor texted me about a condo that was coming to market, within my price range, and was I interested. And I was definitely interested! I immediately called the Toonen office and spoke to Tina. I was very transparent with her, and asked her if we could negate the JUST-signed renewal and sign the bi-monthly renewal instead and she said no. I was disappointed to say the least, that less than 2 hours after completing the renewal there was not even a consideration. Nonetheless, I viewed the condo, loved it, and put in an offer and my offer was accepted. On 8/11, I submitted my formal 60-day notice that I would be vacating by 10/31/2022. Again, I contacted the office to see if there was any way Toonen would consider terminating my lease early. I had been an excellent tenant for +3 years. I'd always paid rent on time, followed the rules, etc. I was hopeful that Toonen would take all the circumstances into consideration, especially given that it was literally less than 2 hours after Toonen had signed the renewal and allow me out of the lease. My hopes were dashed. I was out of the apartment before 10/31. I'd been monitoring the apartment listings since August and apartments were renting fairly quickly. I again was hopeful that my apartment would rent quickly. Wrong again. Very little effort was put by Toonen into re-renting. I advertised it on social media, but my circle is only so big. I knew November would be rough for me financially as I got everything in order at my new condo, but that I would be able to catch up on the rent I was expected to pay on top of my new mortgage, HOA fees, etc. Unfortunately, on Nov 11th, my job was eliminated and I was laid off. So here I find myself, without income, with a mortgage, and HOA fees, with normal expenses (lights & gas, water bill, phone bill, etc.) and with a 2nd rent on an apartment that I don't live in. And so, I reached out to Toonen again, begging for mercy, to have the lease terminated. I would do my best to pay the rent they charged me for November and December, and their late fees, as quickly as possible, but for them to keep piling on rent fees every month meant I would be buried in debt. Mind you, Robert Toonen owns the following: * 5 apartment communities in the Green Bay area AND * 6 apartment communities in De Pere AND * 3 apartment communities in Appleton AND * 1 apartment community in each, Kaukauna, Little Chute and Menasha, for a total of 17 apartment communities; AND * 1 storage facility in Green Bay. He collects many hundreds of thousands of dollars every month, if not in excess of a Million... yet there is no consideration for the folks who are putting that money in his pockets. The unconscionable greed is sickening.

If I could give it a zero I would. The manager quoted us a price of $35.00 an hour to have a Toonen…read moreemployee clean the apartment. After we turned in our keys she looked at the contract and told us it would now cost $60.00 an hour. Then she shared that a new stove we didn't ask her to order was going to be our responsibility to pay for because it had a scratched surface. We were in our new home and never used the oven. Our rent is withdrawn on the first of every month on the 30th of the month we were told there was a rent increase we'd need to pay. We've lived here 6 years, liked our apartment and our, neighbor's but management has been fair to poor. You might have our experience and get naughty notes left on your door because you left your shoes on you patio for a short time. Or. Had a plant stand with 2 hooks. One side had a hanging plant the other plant hadn't been purchased yet. We were told to add a plant or remove the hanger. i fell by the dumpsters due to unsafe conditions a worker in the complex got out her car to see if I could get up. Seeing me up she got in her car and drove away. I wrote to Toonen and the manager to explain what happened and requested they fill in the hole. I never got a response from the manager or Toonen. The hole remained. A call to see if was ok is what a quality rental property would do. The rule is you can only have plants and patio furniture on your deck. Our downstairs neighbor told us the manager would stand by her patio and peer up at our apartment. We got reprimanded because she thought that the watering can inside our apartment beside the patio door was actually outside on the deck. Weird

I rented my apartment through Toonen for over a year. I always paid rent on time and respected the…read morerules that I signed in my lease. I recently began looking at houses and found a home that I wanted to buy. Toonen refused to work with me regarding ending my lease and I believe that they are not interested in anything but getting more money from people. I ended up having to pay an additional 2 months of rent past my move out date. They also refused to give me my full deposit back because they had to clean the apartment after I moved out. I spent over an hour cleaning my apartment before turning the keys in. When I called to explain that I had left the apartment in good condition and that I expected my full deposit back I was told that the housekeeper said otherwise and I would not be refunded the other half of my deposit. I would not recommend renting through Toonen Properties and was highly dissatisfied with them.