If I could give Dr. Hanck more than 5 stars, I would. As a pre-dental student, I had the pleasure…read moreof shadowing Dr. Hanck for a day. I have shadowed a number of different dentist's, and I can say with complete confidence I have never seen a Doctor who genuinely cares so much for the well-being of his patients. As he told me, and I will repeat, "I treat each one of my family members as if they are immediate family." He cares for your health, and your pocketbook. Extremely intelligent, excellent with his hands, and honestly one of the nicest people I have ever met. Someone I have a great deal of admiration and respect for. If you're in the market for a dentist, I can not recommend Dr. Hanck enough. Ps: The entire staff was exceptionally friendly. Best Dentist/Dental Office in Fort Collins!

I just wanted to share my experience. I saw Dr Orr many years ago for a wisdom teeth removal. The…read moresurgery was alright but he knocked a deep hole in my #15 tooth which I have now paid thousands of dollars to treat and it has now had to be fully removed and I am way too young to already have to have teeth pulled. I just wish he would have been more careful, your teeth are your life and i'm devastated it has resulted in this. I wish I could be reimbursed for fixing his carelessness. I hope my story helps others when choosing who cares for your teeth.

I got my wisdom teeth out about a month ago and it went so well. Staff were very nice and made the…read morewhole experience feel comfortable. Procedure went very smooth (even though I don't remember a thing). Provided excellent advice for aftercare as well. Thanks y'all!

I do not recommend this unprofessional facility. Jessica Allen's office staff canceled my…read moreappointments several times without notice. Ehen someone is hurting that is not good.

When you learn a tooth is damaged beyond repair and has to be replaced by an implant, it can be an…read moreoverwhelming experience...and expensive, too! Fortunately, by going to Dr. Shumaker or Dr. Paris, you will have helpful, experienced, kind people with you on the journey. The staff, technicians, and dentists are all world class, and will guide you through the process, including the details on what your insurance will, or won't, cover. If you have to have a procedure, like an extraction or an implant placement, you will get a detailed explanation of what will happen, several options for what kind of anesthesia or pain control you'd like, and instructions for post-op care. Getting bad dental news is no fun, no question about it. But having wonderful professionals like Drs. Paris & Shumaker (& their team) to help you through can make a huge difference. I recommend them highly.

I had 6 implants done by Dr Thurgood. He demonstrated remarkable precision and expertise…read morethroughout the entire implant process. Every step was carefully explained, which gave me complete confidence and peace of mind. The surgery went far more smoothly than I anticipated, and my recovery was easier than I expected because of the outstanding care I received. His surgical assistance was amazing, I was so nervous she even hold my hand to comfort me while i was being put under the anesthesia. I only have the most positive things to say about him and if I ever need any work done I will go back to his office without any doubt

I cannot recommend Dr. Thurgood based on my experience with wisdom tooth extraction…read more While the initial surgery went reasonably well, the follow-up care was deeply problematic. When I returned the same day with bleeding complications, Dr. Thurgood applied sutures WITHOUT any local anesthetic and WITHOUT warning me this would be painful. The experience was traumatic - I had severe pain and difficulty breathing during the procedure. Beyond this incident: Minimal pre-operative counseling about what to expect or watch for No information provided about common complications like dry socket (which I developed) Poor availability for post-operative support when complications arose I ultimately needed care from another oral surgeon, Dr. Michael Bingham, whose professionalism and clear communication showed me what proper care looks like. Patients deserve informed consent, appropriate pain management, and accessible follow-up care. I did not receive these basic standards. The lack of communication and transparency made a routine procedure unnecessarily difficult and traumatic. I share this to help others make informed decisions about their care.

I had the best experience with Dr. Roberson and staff. He is the best in his field. He is…read moreexperienced, skilled and knowledgeable. Not to mention he is kind and caring. I had a consultation with Dr. Robertson and he told me exactly what to expect. He was thorough in his exam and consultation, which put me at ease that I was with the best oral surgeon. Every person in this office was professional, kind and caring. I was very nervous on the day of the procedure and was treated so well that I felt comfortable and quickly calmed down. The IV start was smooth, the room was warm and comfortable and music was playing. I felt very at ease. My pain is minimal and the bleeding stopped immediately. I cannot recommend this practice enough. You will not be disappointed with this Dr. or staff. Highly recommend!

just called to get my son an appointment and the booking lady was incredibly rude. I asked for the…read moremanager and she claimed she was. I find this hard to believe with her lack of professionalism.

They got me in same day at my dentists request and it was a stress free experience, thanks to Dr…read more Koh. He has a calming demeanor and explains all options beforehand.

STAY AWAY.....The actual doctor was nice however the staff especially the woman at the front desk…read moreis horrible! So rude, interrupts you and is not helpful at all! I was told that the consultation fee would be included in the procedure unless we didn't use them. They "forgot" to bill for it and are holding the money that we overpaid until they get around to billing. I was told "well it's only been a month" except when the services were performed they sure didn't wait a month for us to pay them! They also said they would bill the secondary insurance but they never did. If you are fortunate to have insurance, please beware it does not go smoothly. They also upsell some "antibiotic rinse" that is above and beyond the normal antibiotic rinse and then say that the insurance company won't cover it. Can we all say "up sell"? I am so sick of being taken advantage of and upselling in every industry! Just give us what we need and stop trying to pad your profits on a contact basis!!!!! Absolutely thumbs down! Endodontists are a dime a dozen, do your research!

Wonderful experience! The staff is extremely kind and compassionate!…read more The front lobby offers a complementary coffee and water bar. The place is clean, from the countertop at check in, the coffee bar as well as restrooms and exam rooms.

Unacceptable! Telling me you couldn't get to me until 40 minutes after my appointment because…read more"you're busy"....like I'm not? And taking people who came in AFTER me back BEFORE me? Very poor service! I will be seeking a new dentist an expect you to get them my records promptly, despite how "busy" you are.

Dental Hygenist Kristen did a awesome job. I liked Dr Maria.very professional. Nice attitude…read more Friendly office staff

Communication is horrible. Care and diagnosis is sub par…read more Here's what happened: I went to this office because I had a dental emergency where a tooth was suddenly painful and loose. They were good enough to see me very quickly, and as I feared, the tooth needed to be extracted. Everything that day went well. They scheduled me for a cleaning and exam a couple of weeks later. The cleaning seemed to go well, and much to my surprise, I was told my gums and teeth were in good shape. It had been since before Covid that I had been to the dentist, and feared things would be bad. I had 2 cavities, but they filled them, and all appeared well. THIS IS WHERE THE WHEELS CAME OFF THE CART They informed me I would be contacted so their oral surgeon, who does not work in the office regularly, could put a post in for an implant. They never called, so I called them, and communication was horrible. Finally I got a text telling me the date they would do the work. But as that date approached I was never contacted about a time. Twice on the phone they told me they had to send a referral. I finally called the oral surgeon's office, and was told they didn't have a referral, but they squeezed me in on the date I had been told. I called the office at O&A again, and only got an answering service. Told them I needed a referral for the implant, and needed a callback urgently. They never called back. Out of frustration, I contacted a different dental office. They had me come in, and their equipment and processes were more modern and much more thorough. Turns out my concern about my dental health was correct. I had another tooth based on xrays and more advanced imaging, that had a bad infection, and though there was no pain, the bone loss was significant, and that tooth also was loose due to the bone loss. I had suspected this might be a burgeoning issue, but it was missed by O&A. My gums also were in need of some serious maintenance because of the long time having not seen a dentist. So I am having another tooth removed before the infection becomes a serious issue in my jaw, and am finally getting the implant needed from O&A, and am having a scaling and cleaning to help with my gums. I was NOT being over sold by the new office. The X-rays and imaging were very clear in the issues they exposed, all of which were missed by O&A. O&A had also not recommended any antibiotic for my infection, which my new office provided me with. I'm not someone who leaps to use antibiotics, but it was clear they were warranted in this situation. I canceled all future work from O&A last week since I got no call back from the office, and I had found a different office for my oral health. This morning, at 7:20AM mind you (who returns calls before 8AM?) I was awoken by a call from O&A, saying that they had a message I needed to speak with them. I made that urgent request 7 days ago! Avoid this office if possible. The people were all very nice, but their communication and dental expertise is suspect and downright neglectful. Glad I'm in good hands now.

I had a very disheartening and unfortunate experience with the receptionist and insurance…read morecoordinator of Spring Creek dental. I had been experiencing some blinding pain and scheduled an appointment for a dentist to look over my teeth and help identify the cause - this insurance coordinator booked me 10 days out full well knowing and approving me paying out of pocket. Less than a day before my appointment, she called and left me a voicemail simply stating they would not be able to see me tomorrow or ever. When I called back to inquire, the receptionist and insurance coordinator became agitated and defensive going so far as to raise her voice over the phone with phrases such as "are you serious?" and "I don't know what to tell you". I did not once raise my voice or speak disrespectfully to the staff. Shame I never got to interact with the dentists or hygienists as they come highly recommended. Would not recommend this dental office to anybody due to the unaccommodating nature and overall lack of ethicality handling a situation with an individual experiencing extreme distress due to dental related pain.

This is a high class, professional office with a sincerely kind team. They seated me promptly for…read moremy first appointment. The assistant was experienced, professional but most importantly she was kind, gentle and friendly as she took my full set of xrays. The doctor came in and he considered all of my concerns after checking my medical history. He did a cancer screening and checked my gums in addition to evaluating my xrays. I never felt rushed, yet I did see their concern for my dental care. The dental hygienist, Jamie was super gentle. My husband, daughters, their family members all go to this office. I highly recommend this office. A big thanks to the staff for making me feel comfortable at a dentist office!