I purchased flowers on May 8th for Mother's day and my mother received flowers late that were…read moredirty/dying. I called on Monday to inform them and the manager was shocked but told me she'd get a new arrangement to my mom and refund me. Wow, that was very impressive for her to take such great care of her customers. My mom did receive a new arrangement but I had to call again to remind them. They did get it to her but it wasn't even close to the one I had originally purchased. I was sad but I guess if it's free and a week late, it's better than nothing. I called multiple times for my refund and finally sent a Facebook message 3 months later to get the refund that they told me they'd give me. I still would try to use them in the future because I want to give money to small businesses and feel that this was a fluke due to Mother's Day one of the busiest days of the year.

We have been using Country Manor Florist for the last two years and are so pleased with the service…read moreand variety of bouquets received. We have a standing order for a flower arrangement to be delivered each month to my elderly parents. The flowers are always fresh, the containers vary which is fun, my parents send me pictures every month, and the arrangements last several weeks. It brightens my parents' day which is priceless. Thank you for always making sure they have beautiful flowers!

Our school will NEVER order from this florist again. From the very rude demeanor I received from…read morethe clerk that answered my phone call requesting a tax credit, because our school is tax exempt (yes, it was my fault for not letting them know we were tax exempt - placed order on line and there is no space for typing tax exempt # and forgot to call.). When I asked to have the manager call me she told me "she didn't want to take my name and number becuase she could see from the caller ID that I was calling from Maryland" . . . when I stated that I would like to have someone call, she made a tsk noise and said all this for a $3 credit! Needless to say, the customer service ONLY GETS WORST from the bottom up. When Manager Kay Edwards called me back she agreed with her sales clerk and then asked me how long I was in the business that I "should have know I was tax exempt and let them know" . . . I replied we are all entitled to mistakes, and I couldn't beleive the rude tone she was giviing me. Incredible in this day and age when we are all tight with our budgets but still want to send and purchase flowers that the retail sales industry such as Country Manor Florist treats their customers like they don't matter. Well, my $54 order will go elsewhere in the future. My Assistant Principal lives in Hanover and we utilize the florist for convenience on her end. We are now searching for a florist that will treat their customers with appreciatation and gratitude. Respectfuly Submitted, Drena Diven Essex Elementary School Baltimore County, Maryland

Snapdragon Events makes sure there is no detail overlooked. They make sure that your vision is…read morefulfilled. Loved working with Krysten!

I am just now getting around to writing this review from a wedding I attended at Prosperity Mansion…read moreat a wedding in October. I was so impressed with how beautiful the grounds were and how kind and helpful the owner was. Gorgeous and I highly recommend this wedding venue!

This place is beautiful. It's too bad that the owners of the property aren't very professional…read more During the whole Wedding they ran around Willy/nilly yelling at each other. Not to mention they didn't even change into suitable wedding attire. It's also very dark there and the exit roads are not clearly marked and this is very dangerous. As a guest I don't want to see where the catering people are preparing the food. There should be a place somewhere out of the way,so that the guests can't see the food prep area.

Connie is friendly and her work is near perfect! Excellent seamstress!…read more She has a quick turn around time also.

Connie was absolutely amazing. We came to her so last minute and gave her only a month to…read morecompletely alter my wedding dress and create an entire train from scratch. She took it on without hesitation, never complained, and worked absolute magic. The results were stunning. My dress fit beautifully, the train was everything I dreamed of, and it all came together in time for the big day thanks to Connie's hard work and dedication. On top of her talent, she is the sweetest and kindest person to work with. She made what could have been a very stressful situation feel calm and easy. Connie was truly a life saver and I will be forever grateful. I would recommend her to any bride in a heartbeat.

My daughter & her family love going here every year for their tree. It's the best place for family…read moreChristmas tree picking. Enjoy!

I highly recommend Lasting Impressions Limousine Services! I gave my mother her 90th Birthday…read moreCelebration! I added on the limousine as a last minute surprise! From the very first conversation with Ron and then the actual scheduling with Kim! A week later my mother is still glowing from the limousine ride and the actual party! They made my mother feel like a Queen! They made her feel like royalty from the balloons, limousine decorations, sparkling champagne toast (my mother said no more, she didn't want to share anymore it was so good), to the red carpet treatment and her grand entrance!!! I loved everything about this company and our personal experience! Heartfelt thank you! We ordered a white limousine! Loved it!

Last weekend Lasting Impressions were hired to shuttle family and friends for my sisters wedding…read more They were paid $1400 for a simple pick up and drop off service from a nearby hotel, to and from the venue of the wedding ceremony/reception. Lasting Impressions were scheduled to pickup guest at the hotel, drop them off at the venue before the ceremony/reception. Then, take the guests back to the hotel when the reception was done. They were scheduled that night (after the reception) from 9:30pm until 11pm and were hired for two trips back to the hotel after the reception. The drive time from the hotel to the venue was approximately 30 minutes. Both the owner and driver were made clear of this, and the driver even accepted more money the day of, to confirm the extend time for the second trip back. That night, the first shuttle back was at 9:30pm to the hotel, and went smooth. And after talking to the guests that were on the shuttle, there were no delays or problems, and made it back to the hotel within reasonable time. But when it came to taking the second shuttle... Well there was none. The driver never came back for the Bride, Groom, or Bridal Party. We were left stranded at the venue. Of course we were respectful and just assumed the driver was running a little behind. But when it came to almost an hour later... We knew we weren't getting picked up. I personally called the driver and was given the news that, he was scheduled til 11pm, and since he didn't think he could pick us up from the venue and bring us back in time, he decided to call it a night... No call to the owner. No call to venue. No call to the Bride and Groom. When I questioned the 30 minute drive time, instead of accepting responsibility and apologizing, he replied with, "have you drove a shuttle on these roads?" I thought that was a very unprofessional and immature response. But when I responded with the point that we paid them extra for extended time for the second shuttle, and had to argue on the phone for 10 more minutes, the driver finally said he would come. But over an hour had past already, and we couldn't leave the Bride and Groom strained anymore. We found our own way home. After reaching out to the owner and filing a complaint. They gave the Bride and Groom a $150 refund... Out of the $1400 they paid, they were only compensated $150... Absolutely ridiculous. A wedding day is special. And mistakes can be made. But when it's a business that was paid for a service. That service should be provided. And if that service isn't provided, the business should accept responsibility and refund the appropriate money. It wasn't just money wasted, but valuable time on an important day.

Recently returned to York County after being away for 15 years. So, purchasing some new…read morefurnishings for the new house. Smith Village will be our first stop for all furniture needs from now on. From the salesperson, to the logistics folks on the phone, to the delivery personnel and maintenance tech, ALL were terrific to deal with. Thank You Smith Village for still being a quality business!

Great furniture, terrible customer service. Our couch arrived with the wrong parts and it took…read moreSmith Village 3 weeks to correct this issue. Ordered an Ottoman while waiting for the couch. Found out there's a delivery fee for the ottoman, which was not explained during the purchase.