We bought a guitar in this store as a gift, however it did not sound right. In less than 2 weeks we…read moredecided to return it back. It was played 4 times and was in absolutely perfect condition, no scratches or blemishes. The salesman declined to accept it back, even when we agreed to pay restocking fees. This company does not stand on their own return policy. I do not recommend purchasing anything from this store.

Great place to stop in and check out in Fairbanks. Nice selection of guitars, and .. mining…read moreequipment? That is something you don't see a combination of everyday. Very friendly people working there and actually explained some of the local mining WTI us. It was a stop worth making.

Gotta love little music shops! Located on College, Grassroots is a nice music shop where you can…read morefulfill your basic musical needs. Not the biggest selection of instruments but you get lucky sometimes! Come check it out and support your local music shop!

My sister had dropped some kind of heavy object onto my acoustic guitar so there was a dent that…read morecracked through on the side of it. I took it to a different instrument repair place in town and was told they could do anything and that I should put a sticker on it. I brought it by grassroots next, not wanting to give up hope, and while they weren't able to repair it like new, what they talked with me about then did was cut it out as a sound hole and then refinished the color in a way that you couldn't tell that anything happened. It just looks like I have a neat extra hole on the side to clip a mic in. They have also helped with my electric upright bass, so when it comes to my stringed instruments needing help that I can't give, I always bring them here!