My experience with this company was, at first positive. Like the ONE review that has been written,…read moreI was misled about pricing, and tax refund information, which, by the way, I never received ($286) USD. AVOID THIS COMPANY AND ANY IN PRAGUE THAT PROMISE YOU WILL GET YOUR TAX MONEY BACK, ESPECIALLLY THROUGH A COMPANY CALLED "GLOBAL BLUE." I have, after six months finally given up. There are many shops in Prague and the promise of a tax refund is bunk. So, either realize this when you make your purchase, or make your purchase understanding you will not receive any help regarding tax refunds, etc. AVOID AT ALL COSTS.