1. Mussels Mechanic Services

    1. Mussels Mechanic Services

    0

    Kermit, TX

    Mussels Mechanic Services

    1.0 (1 review)
    Open Open 24 hours

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    Services - Mussels Mechanic Services

    Routine automotive maintenance

    Commercial truck repair

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    1 year ago

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    Star State Diesel

    Star State Diesel

    (5 reviews)

    I brought in a nice and extremely well maintained vehicle with a turbo failure due to high mileage…read morethat they could never get right. I wish they would have been honest about their skill sets, priorities and experience on my vehicle. This is not a clean or professional shop environment whatsoever. Went on more than half a dozen test drives after the sloppy, lazy "mechanic" David would say "good to go" and then could only say "you don't like the new turbo, we can warranty it and you can do a labor claim and we can do it again" instead of finding surrounding issues they caused, and me having to watch for several days while no one would even attempt to make progress with parts in hand. All they want is a revolving door of fools with money. They do not use any sort of program like AllData to bill hours- it's just however long it takes them from when they stumble in the bay doors and stumble back to their RV on site at the end of the day, and you the consumer pay for everything in between to keep their lights on (which are also mostly broken in the main shop anyways). Workers like David sleeping all day in the RV on property midweek because of some random late project the night before while he's in the middle of your truck, and then leaving and going on 5 hours of meal breaks during 9-6 weekday hours with their tinder dates that they try to laugh about later with you. No one can stay on task and finish a project there. They hop around from one semi rolling in to the next. Best to keep limping your vehicle somewhere else, or it might never leave like the rest of the broke down vehicles surrounding the shop. Unfortunately for them- Yo entiendo mucho espanol and I can hear what you're saying about other customers and businesses from outside the bay doors. Then there's several employees calling and harrassing days later and wanting you to take your review down when it's critical. Friendly when they want your money, then sloppy, careless and eventually rude when it counts. My conversations with employees at the shop are recorded and shed light for me now. I played by their rules and gave them all the space they needed, hoping it would be more motivated and respected help and it bit me in the butt for over $6500. After having the vehicle in my possession I found numerous electrical connections ripped from their terminal or harness and/or left unplugged, pipes left unclamped and brackets unbolted. Drained 18 quarts of oil from the crankcase instead of 10. Speculating they set my truck down on concrete blocks and bent transmission crossmember. What kind of "bro why did you leave and not let us finish" response will this get after it was there 6 days..

    Emanuel great customer service above and beyond went out of his way to help. Good company to get…read morethe job done.

    Mussels Mechanic Services - autorepair - Updated September 2026

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