When i ordered the 30Mbps package I was told there was an optional installation fee and opted out…read moreas I've worked in IT and know how to set up a router. Still, a technician was sent out to call in the order and I set it up. I received a $232 bill for the first month. Besides the nickel and dimeing order fees I received a $75 install fee. I called customer service and asked for the incorrect charge to be removed. Instead of removing the fee they adamantly argued that the installation fee is always mandatory and that I was confused. I said I wasn't comfortable paying the fee and was threatened with credit services. They bullied me into paying up and I immediately disconnected my service, racking up another $100 disconnect fee. The connection speed hovered around 25 Mbps but throttled down to just 15 Mbps with frequent disconnects in just 2 weeks! I had a more reliable connection with Mediacom and that's saying something. I ended up hotspotting data and while not optimal, it's miles better than the "service" provided. TL;DR Speed/Reliability is below average. Cost is insane, should be half the amount. Customer service is non-existent at Swiftel. If you have a different option than Swiftel/Mediacom in Brookings, take it.

Swiftel does things as difficult as they can legally get away with. Here are some issues I have…read morewith them. - Slow upload speeds - Non-competitive internet prices - If you only want internet, you are also forced to get phone service - Only sends notifications via snail mail (if they get lost, it's not their problem) - If you're late expect a disconnect within 10 days. - If you're late expect to pay a fee of about $20 to reconnect - If you get disconnected expect to pay a $180 deposit, which they will keep for 12 months and only refund with perfect payment history. - Uncaring phone support - Sends independent statements, but slips most notices in with municipal utilities I would recommend another provider, but the only other option in the Brookings area is Mediacom which isn't much better.

Friendly guys. Great advice. Professional installation. Highly recommend!read more

From the owner: The Dish Doctors have been serving the southern Minnesota area sInce 1999. We pride ourselves on…read moreproviding the best service. As a local authorized DIRECTV dealer, we can provide the best option for sales and service. Call us, the local authorized DIRECTV dealer for your best options for your entertainment needs.

Customer service thus far is fine however they price gouge worse than Comcast which I didnt think…read morewas possible. 79 bucks for just 55Mbps... Wow I have yet to see how the speeds or service is because I havnt moved into my home as of yet. But as soon as another player steps up in town I will be switching service... Come on Fiber!

This is the worst company to deal with. They use bait and switch tactics and are impossible to deal…read morewith. They called my residential number a business and refused to let me transfer my number to Mediacom. They also charge twice as much for the same service from Mediacom. They were rude to me on the phone making accusations toward me and treated me poorly. DO NOT USE THIS COMPANY!!!!!!

Blue collar Bob is a professional in the way he researched my antenna problem and came prepared to…read moredo on-site evaluation, explore options, examine the existing antenna, test out another antenna option, and suggest remedial approaches. He was straight-forward, at ease on the roof, and applied his technical expertise as well as consulted other installers before arriving. He was on time and neat in appearance and evaluated my system. We went from 50% reliability to about 90% at a fringe location. I would recommend their service to anyone who is looking for an antenna TV reception. We are very pleased with his skills and service. Ron

Unprofessional installer. The installer came to set up my dish service and they smelled like…read morecigarettes. His shirt was untidy and dirty and his facial hair was unkept. The installer was on his phone for over half of the time and was swearing while talking on the phone. Never again will I use or recommend this company.

Terrific customer service. Justin is very knowledgable and helpful with the Android operating…read more systems.