My overall experience at Birthways left me feeling neglected and abandoned in the process…read more This was my first pregnancy and prenatal care was okay. There really wasn't any education on the actual laboring process which left me pretty unprepared. leading up to my birth I started to feel anxious as I had connected with some midwife's and not others and when it's time for labor you get whatever random midwife is on call. A week before I was due they rushed for me to meet a midwife who was visiting town. Overall I had the feeling that they were very understaffed and had tons of clients. I had specifically asked the owner "what happens if you have to go to the hospital?" The answer was clear - we come with you to make sure your checked in but we don't stay the whole time , the student chimed in that she likes to stay for the whole birth because she gets invested in the moms. Well, the day that my water broke, the amniotic fluid had meconium. I called the midwife on-call who was the midwife I only met once previously. She told me the baby was in distress without any explanation or information and to go straight to the hospital, she would not come with me. There was some guidance on where to park and then that was it. I didn't hear from her again until a text 24 hours later asking how it was going. And then never heard from her again. Done. My labor was difficult at the hospital with nurses pushing all various medication, wanting to rush the process. It was the hospital nightmare that I was always avoiding. After pitocin was pushed on me I still labored for 30 hours, barely dodged a c section, my baby landed in niccu for 3 days, and I had been completely paralyzed in one leg and in a wheelchair from an epidural injury that took months before walking normally again, It was scary. I never heard from Birthways again until 3 weeks later they called telling me I should come in for my postpartum checkup. This was never communicated to me during the entire prenatal care that there would be postpartum check ups. I thought they had finished their services with me. I was desperate for an assessment of my situation and to check on my stitches(from tearing). They called to cancel the appointment I was needing, and luckily I got a spot because someone canceled. I arrived using a walker and couldn't even hold my baby. The woman who would've been my midwife was shocked and asked what happened to me. There was some sympathy but afterwards she never informed the owner of my situation nor did anyone ever bother to check about my hospital birth records. When I came in for the second check up weeks later, the owner was surprised to hear my birth story and injuries. There is an obvious lack of communication between everyone. Finally they emailed the hospital to get my birth report. Of course, you sign paperwork that you will never be able to get a refund even if you don't birth there and they do nothing, they will keep your money. During one of the most vulnerable processes of my life, I felt completely neglected by this business. And that's the vibe you get that it's a business, a place to make money. Choosing Birthways was a mistake and i'm not the only one traumatized by this, my mother was confused about what kind of care they were supposed to offer, and my husband felt like it was a waste of thousands of dollars, feeling that the service offered was nowhere near worth what we paid. While I was pregnant, I deposited $250 for nitrous. If you don't make an early deposit and decide that you underestimated and need nitrous while giving birth, the price jumps to $500. That just shows the intentions of Birthways and how it takes advantage. Because I never gave birth at Birthways or used nitrous I was expecting to have my money back. This was not an easy process, taking seven months before I finally saw it back and I had to call every couple weeks, text, email. The communication is totally off with this business as is their billing practices. In all, I would not recommend Birthways unless you know your going to have an easy birth that requires little attention and care. It may be the only center in town, but not the only option.

I was referred by this birth center for a sonogram at 10 days past my due date, because my fundal…read moreheight had decreased. At no point did the birth center inform me that this was an emergency. I told Christina that I would go to St. Pete, which was the doctor's office that I had previously been to. She told me to go to Sarasota Memorial Hospital, because it was closer to birthways, even though I lived in St. Pete. I didn't understand the relationship between the hospital and birthways. My husband and I were cognizant of not going into the ER and asked for the OB floor. The hospital and Birthways both failed to inform us that we were in the ER and that was the only way I would get a sonogram. Neither birthways or the hospital told me that this would be billed as an emergency room visit, resulting in a significant and unexpected medical bill. My sonogram and my baby's heart beat were perfect. The hospital wanted to induce me ONLY because I was late. They did not have any rooms available and they said they couldn't take me, because it was "not an emergency". I had to sign an AMA to leave and go to St. Pete hospital. I later spoke with a lawyer who said what birthways did was wrong. They were misrepresenting what the sonogram visit was. I was told that this situation was avoidable had the birth center informed me of the financial implications. If I needed to be induced, because I was late, then I would have been admitted into the hospital and not an ER visit. The whole thing was a waste of time and money. When I called to discuss with Christina, she was very defensive. She did ask if she could help me with an appeal, but I had already done that and it didn't work. Christina also said she didn't tell us to go for a sonogram and that she told us to go for an evaluation. My husband and I both heard her say "sonogram". The lawyer said her wording makes no difference and that she was still not providing necessary information. Christina also said that this was in the paperwork. I read every document two times over and saw nothing in the paperwork explaining that referrals will go through the ER. I want others to know that if you're referred out by this center--especially late in pregnancy--you should ask whether the visit will be considered "emergency" and what billing codes may apply. The care I received here had some positives, but the lack of transparency around this referral led to a costly surprise and ongoing stress during postpartum recovery. Make sure you ask all the right questions--they won't always offer that information up front.

DON'T WASTE YOUR TIME!!! Normally I'm not one to leave bad…read morereviews, but hopefully this will save someone the aggravation. In a span of 10 months my appointment was rescheduled at least 6 times due to 2 providers leaving the practice and then several times the sudden unavailability just before my upcoming (previously rescheduled) appointment!! I can't comment on the care received since I will not continue to reschedule... I give up on trying! Find a different provider. WHAT A HORRIBLE WAY TO RUN A PRACTICE!!!!

I went to the location in Sarasota and omg! I haven't ever felt so comfortable at an OBGYN, they…read morewere fast, efficient, and explained everything I had concerns about. The office was clean, the staff and nurses were friendly. I was so happy with this office.

Absolutely perfect! Explains everything, super patient at the desk, and willing to talk through all…read moreoptions! They always remember who I am, and I felt like I was in a room where I was heard. When it came to give birth I was so scared to have a C section, but the team was so calm and understanding that it felt like my brothers and sisters were in there. I can not thank you guys enough

I tried to book here twice. Both times I showed up they said they had no record of me having an…read moreappointment even though I checked the number I called last week and it was the same exact number as their business. That's OK because my coworker said she went there and they missed her cancer diagnosis she had to go somewhere else and they finally found it.

We have been to SMH care center on UP many times, usually for blood draw…read more This time I went for an MRI. I usually would go to Sarasota Memorial, Downtown, which I do for breast exams, etc. and rate them highly. I will not come back to SMH at University Parkway for a MRI. The person providing the MRI said he was at the end of his 7 hour shift. He was not dressed neatly in "uniform" of any kind, and smelled of BO. I first thought he was a maintenance person. He did not provide assistance in terms of how to negotiate the MRI bed, what to hold on to, etc. Very casual and not engaged in the process. Very unusual from positive experienced I have had with SMH downtown.

Excellent service. Fast & Efficient…read more On vacation and needed urgent care. Quick and easy.

Visiting Venice and woke with an acute condition - knew I needed an antibiotic. I found this place…read morevia a google search and headed over. The clinic is one part of a larger doctor office but separately staffed. I was efficiently checked in, seen in about 15 minutes. Thorough evaluation done by PA; very professional. My insurance was accepted - no bill for services. They even phoned my prescription to a nearby CVS. I would go here again without hesitation.

This review is regarding Sarah at front check in desk. I have been ar the clinic in the last wk for…read moreemployment PPD and have witnessed her consistency. Sara holds upmost professionalism with all the patients and other staff. He soft spoken ways, knowledge and the kind welcome smile goes such a long way in the profession we are in. She provides information and encouragement with all callers into the clinic having conclusion in the conversation "hope you feel better" what's better than those words to a distressed caller! I even witnessed her reassurance to patients that she has cleaned everything prior to them entering the room across from her and not just words for her, I seen her though ally clean everything! Thank you Sarah we definitely need more of you in this struggling profession we are in!

Extremely friendly staff and they have always answered any questions efficiently. Dr. Pabon has…read morebeen amazing with my Wife and I during this process and he has wonderful bedside manor. Very knowledgeable and I wouldn't want to use any other fertility doctor. I would recommend him 10/10 to anybody looking for a great fertility doctor.

I should've looked here first instead of google. I would've found my answer and never scheduled. I…read morewant to save anyone else from wasting 350 if I can that's over 45 so I'm making sure to leave reviews wherever I can. Other clinics I've reached out to firmly told me no they couldn't help me due to my age and wouldn't schedule an appointment for me at all. I didn't realize how much I respected the upfront honesty until my appointment with Dr. Pabon. When I called to schedule I made it perfectly clear I wanted to try only once with my own personal eggs, whatever can be retrieved, and I would be paying for it myself through my trust. I spoke with the scheduler, who spoke with Dr.Pabon and they reached back to me and said, Yes they can see me, and we're good about what I discussed with them. I felt we had a mutual understanding that I only want my eggs. Yes I'm aware of the situation and the chances, I did plenty of research, and I wanted to try with that 1% chance. I ended the conversation feeling good our mutual understanding and felt comfortable with filling out everything and sending the 350 for the consult because I was left with the impression yes they will try it. I know that if it failed we could potentially lose far more than 350 but again that was my risk and I was searching for that one person that would help me take that risk and I made that perfectly clear on the phone. Well needless to say I was left with a huge no I won't do it, your age is an issue, your eggs are old, and look into a donor, and we can check your uterus so that you can carry the pregnancy on your own, along with your heart. I could've been told this before ever going and driving for almost two hours and spending 350 to hear exactly what the other facilities advised me over the phone. It's much more human decency to give someone the upfront no instead of giving a false hope that adds salt to an already broken wound. Going there was basically change in his pocket for golf outings. Maybe one day things can come about in science for woman such as myself who want another child but it won't come about until doctors have a will to try and make new innovative ways for us besides donors. Where there's a will to do something there's always a way but until then the only will was to hear what I had to say before scheduling, giving false hope, taking 350 dollars, and telling me exactly what the other facilities respectfully told me over the phone, which was NO WE CAN'T HELP YOU. If you're over 45 and are open to a donor and or surrogate by all means spend the 350 and go but if you're not save the heartache because the answer there will be NO.

Excelent practice! The staff is wonderful and helpful making me feel comfortable. No wait, was…read morecalled in less than five minutes after I checked in. I am so glad I found this place. Carmencarmenfindlay

I am new to the area and needed to find a gynecology practice. Had my first visit today and was…read morevery impressed with the personable, efficient and friendly staff. Lindsay made me feel comfortable and welcome as a new patient. Felicia was especially helpful and my examination went smoothly under her care. She is knowledgeable and a good listener.

Dr. Hanna and the office staff were friendly and knowledgable, I was seen with little wait time and…read moretreated with dignity and care. The nurse was very thorough and the Dr. Hanna took time to ask about my needs and concerns and was familiar with my conditions. She was informative and relaxed, and addressed my concerns. Despite the difficulties I had with Florida Blue her office was understanding and went above and beyond. I would highly recommend this practice.

Dr. Hanna is money first, patient last. If ever. Any concern…read moreI've ever brought to her, she has brushed off. Any referral I've asked for, she has told me I need to figure that out with my insurance, myself. She breaks everything possible into multiple visits so that billing happens as much as possible. For my last appointment, I had a urinalysis that she admitted she never reviewed, even though it was a severe issue that needed immediate care. I had to make a new appointment a week later to review those results because I still wasn't feeling well. When I told her it was unacceptable that she never reviewed my results, she said "it's Monday" and "you're not my only patient", I said it's been a week and that's a terrible way to treat a patient. She back tracked immediately and said she did review my results and never followed up because she didn't need to. She then began being very condescending to me and even told me she doesn't need to mother me or check back in (and denied telling me to call her if I needed a medication change, as my infection was a tricky one to treat). I again, told her this is very condescending as I was just following exactly what she told me to do. She actually hung up on me during this telehealth video call. She is truly the only PCP that was available when I moved here and it is clear why. The office itself is so gross and creepy. She's cared a lot more about my outfits I wore to my appointments, than my family's colorful cancer history! This was my final straw after her lack of care for 2 years, so this is probably a blessing in disguise for me!