Vehicle interior was cleaned thoroughly, but the main display screen was damaged during the…read morecleaning. The detailer was made aware the day after. Three months later, he still has not made reparations or put in effort to fix the damaged part. Although the vehicle was cleaned well, I would not recommend this service due to inability to solve customer's complaints and repair damages.

Fantastic service! My car seriously looks brand new. When I'm ready to sell my vehicle I will call…read morethem again! We have two dogs and lots of dog hair in the vehicle and it is ALL gone! Very impressed. Even better, he comes to you! Very fair pricing.

Highly recommended. These guys did the most amazing job. Our car came back looking and smelling…read morelike new.

Fantastic experience! Got me on their calendar unexpectedly fast and the drop off/pick up process…read morewas smooth and filled with great service! The detailing work was excellent - we will be back!!

Spoke to Jim through yelp. Quick response time and setting up an appointment…read more Got there early and they took my car in. Took about 45 minutes. Definitely recommend.

Got my truck done, no hassles I'll definitely be back. Everything was as promised! Thanks guys!read more

Dan did such a good job detailing the interior of my corolla. My main concern was the salt left…read morebehind by the snow and the sand debris in my trunk which he definitely got them out for me. i did research prior to picking his business and thru text, he seem to be the person whose more confident in doing his best to meet my needs and that he can get the job done for me. Price was also fair enough for the quality work. Happy with my newer cleaned car. :) . I definitely recommend.

The best. Daniel is incredibly accommodating and the work is superb. He worked with my schedule in…read moreterms of picking up and dropping off in the midst of snow storms. My pickup is an older vehicle that was used primarily as a cattle ranch truck and it was well used. When I picked it up, the interior looked brand new. I would highly recommend and his prices cannot be best.

I made an appt here to get my vehicle Windows tinted and upon entering the small shop, I was not…read moregreeted by anybody. I stood there for probably 15 minutes before I went into the garage area, which I felt awkward doing, but I wanted to let someone know I was there since I was on a bit of a time crunch. I was seen probably 25 minutes after my appointment time and the window tint is not nearly as dark as I would want it. Overall, not the happiest with how they turned out but it's not bad I guess. I also asked to use the restroom which is a shared restroom with the other shops down a dirty hallway and upon entering the bathroom, there were no paper towels or toilet paper so I didn't even use it. It didn't look like it had been cleaned in quite a while.

Went for my 2 window tint! Great shop and excellent work. Highly recommended! Meng knows his stuff!read more

Don't waste time and money and expensive jobs not good…read moremaybe for the new cars but if you have a full detailing don't go there sucks I go to pick up the car I notice they miss something I point they said they're gonna fix NO I get home check even worse

Short, but not so sweet experience. I picked up my sister so she could drop off her car to get…read moredetailed. She told me she walked in and the guy kind of gave her a bit of tude, she brushed it off since she has worked in customer service before and he was probably having a bad day. Immediately after we left, he called her and said "it looks like a family of scarecrows exploded in your car." In working in customer service myself, you don't make comments like that towards customers as it can put them off and make them feel ashamed and embarrassed. We all let our cars get bad sometimes, we KNOW, we're already embarrassed, you don't have to make it worse. She called him out on it and he told her to come pick up the car. So we walked in to try to have a chat with his manager on some professionalism, turns out, he's the owner, Kyle. Instead of trying to discuss anything, he just ran to the back after being called out for his unprofessionalism. Usually, I'm not the type to write reviews or even call out a crappy customer service experience, but his attitude and disrespect was just unreal. As I was considering also getting my two cars detailed here, I no longer will be.

Incredibly honest and extremely helpful. Helped us find a $20 solution over a $1500 option. Will…read moreabsolutely go back here if/when we need more body work.

Easy to work with on a complicated insurance situation. High quality repair and paint work. Shane…read moregreat to work with.

Setting up the appointment was easy. They arrived exactly on time and got straight to work, very…read moreprofessional. My wife's car came out looking shiny and practically new both inside and out. I highly recommend Protail Auto Detailing for anyone who wants a comprehensive cleaning of their vehicle.

I had my father's car detailed for Father's day by Protail detailing. I personally have had my car…read moredetailed. I'd like to note that my car was purchased extraordinarily dirty, including stains from drinks, markers, dirt, grime, and grease. I had my car detailed (via Groupon) by World's Best Detailing who did an AMAZING job. The groupon was no longer available so I decided to go with Protail detailing. They did absolutely nothing, they did not clean the trunk or vacuum the car properly and were unable to shampoo/clean the carpets. I contacted Protail and the individual I spoke to apologized and said it was because they didn't have the right equipment to uphold the cleaning they advertised. As well, he told me it was because they are used​ to detailing cars that are already very clean and high end. This was honestly a slap in the face because although my Father's car is old (2001 Honda Pilot) the car was not dirty to begin with. He cleans his car on a regular basis and I bought him the detailing because it was fathers day, not because his car really needed a $180 cleaning. I could have done a better job myself. Please save your money. UPDATE: After this review the company contacted me and offered to redo the detailing on the car. They were very professional and kind. The detailing is scheduled and I will update this review once it's completed. My initial​ review was 2 stars but I am changing it to 3 to reflect the customer service.

Jay did a fantastic job with my car. It looks like new, and still smells fresh (but not perfumey)…read moreafter a week. My friends noticed too. When you inquire and then make your appointment Jay sends a lot of detail so you know what to expect. He obviously has a passion for his work. He pointed out details to me that I had never noticed. His work space in St. Louis Park is super clean and tidy, which told me that his work on my car would be the same. I highly recommend 360 UltraDetail.

Jay did an incredible job on my vehicle. Leaving the garage felt like leaving with a new car. Had…read moregreat suggestions for what I could do with the scratches on my exterior. Overall absolutely excellent service and well worth the money!

I left work nearby and had low tire pressure in the middle of a snowstorm and couldn't find self…read moreserve air. I stopped here for anything they could do to help get me home. I had to wait a couple of minutes because the manager was helping an older gentleman who's car they had just serviced and noticed that the windshield wiper wasn't working and grabbed his tools fixed it quickly for free so he could get home safely in the storm. Then he saved the day for me and helped me with my tire issue within minutes. I will be back when I need more service because the amount of care they show customers is astounding. Thank you!!

Why would I reach back out to you? You offering me money to…read morebring my car back speaks for itself! Not to mention the hostile voicemail that you left me about bashing you on the internet. Please leave me alone. I will not be using your services, recommending you to anyone, or contacting you again.