After encountering many obstacles with trying to get my bed-bound 83 year old mother the COVID and…read moreflu vaccines, her PCP referred me to High Street Pharmacy. During my initial call to the pharmacy, Dipen went out of his way to ensure that my mother would receive the vaccines. He contacted her insurance company and we made arrangements for him to come to our home to administer the vaccines to her. This in-home service that Dipen provides is awesome!!!

I was very impressed with the services rendered to me today at High Street Discount Pharmacy. It…read morewas my first time using them to fill a prescription and I was pleasantly surprised by the warm hospitality of the staff and the kind Pharmacist. I will definitely return. Happy Customer!

I'm usually a fan of this location and can typically get in and out without any issues. But my last…read moretwo visits were rough. Yesterday, the computer system kept freezing and it wouldn't honor my rewards, which was frustrating on its own. Today was even worse -- there wasn't a single CVS employee visible in the store, and several customers standing at the counter needed help with nobody around to assist. A few people just gave up and left their items behind rather than wait around indefinitely. Hoping this was a one-off staffing issue and not a new normal, because I've generally had good experiences here otherwise.

This CVS pharmacy is very hit and miss. Some days they are friendly and on point, other days I have…read moreto give them my insurance information "yet again" because they oddly revert to using something outdated like a GoodRX number. I would probably give them one or two stars because they tend to frustrate me with inefficiency with the insurance, texting me my prescription is ready and then saying it isn't when I arrive, or oddly deciding to stop texting and start calling me with an auto-alert about my mediation - I prefer texts and had my app account set up that way! But today, the lady who helped me was great! I went to pickup my prescription that was way overpriced (and when I called in advance the person who answered claimed they did indeed use the right insurance - but of course they didn't). When I arrive I tell her I have two prescriptions to pick up but she can only find one. I told her I just got a phone call the 2nd one was ready. She then looks into it and sees that they had applied one of them on an old account I had when I lived in another state many years ago. Why they would use that account when I they have my Maryland account information and have been using it for the past year I have no idea. She then checks and confirms the price I was given was indeed wrong and she fixed that - saving me almost $20. Lastly she said she would consolidate my accounts so this won't happen again. Now that's service! She should get employee of the year at this CVS, because many of their employees can learn a lot of customer service skills from her!!!

CVS is one of my go-to stores for personal care items. Although the app can be a little wonky the…read morefarther away you are from the front of the store, I can always find savings. Along with the CVS app coupons and gift cards from other money saving sites, I can always find a way to save my coins

I usually have very good experiences. The pharmacy employees work under constant stress so the…read moreCorporation needs to be aware and add more employees. I feel bad for the employees, but they keep a positive attitude and are always gracious. In fact, they filled an RX for me the next day because I was leaving on a trip and really needed the RX; I thought this was very nice of them. Thank you to all the hard working employees there. At times, the pharmacy is very backed up. Who's fault is that, the Corporation. I don't know if CVS won't pay them overtime at their discretion, but when they get so backed up, they should be able to work overtime if they can. CVS needs to be aware of customer comments because it doesn't take much to lose one's business.

Today was my second time placing an online photo order at this location. Both times the customer…read moreservice was top notch! This time I had an issue with online pricing which wasn't a problem at time of purchase because the photo assistant adjusted the price at time of payment. Today I ordered a free 8X10 and a $8 wood panel of pictures from recent trips. Both are beautiful and I cant wait to put them up at home.

Negative experience each and every time, I place photo orders. Regardless of the means of ordering,…read morevia online, the photo app or the machine on location. When orders are stated to be ready they are in fact NOT. I've arrived several times and was told I'd have to wait until later, wait until a manager is able to print orders or something else. The staff is very unprofessional, can be demeaning and ignorant. This is not how business is conducted and patrons of this store should not be expected to deal with this nonsense. Last night I placed an order, time for pickup was 8:51am the following morning . I arrived after 9:45am and was told my order was not ready and I would need to come back later. When asked what time the guy said someone would be in around 2pm! I let them know my order stated it was ready at 8:51am. He went back and forth with me saying it's not his fault whoever worked last night didn't run the machine and I will have to wait for a manager who knows how to run the machine. Another employee interjected when I began to explain this is an inconvenience to customers who place orders and travel in to pickup. She let me know he doesn't know how to run the machine. When I asked if my photo would be ready by 2 they laughed and said no the person comes in around that time. The way I was handled was down right not ok.As I began to walk away I heard someone burst out laughing, I turned and said this type of treatment of your customers is not funny and I will be making a complaint , someone said "fuck you" in a low tone. Sad to say this was not the first incident like this. With different employees. As it is graduation season I suggest no placing orders at this location if you need them by the given pickup time. They did this same mess when I was getting married and I had to cancel my order and reorder through another photo printing store! I hope corporate is able to get this location in order because there is no reason they act the way they do. It's never overly busy, staff just seem to be untrained in professionalism and on how to do their jobs.

I had my RSV shot schedule twice and my appointment was canceled twice. Time to go somewhere else.read more

RUN, don't walk the other way from this Pharmacy. They're incompetent and shady. My doctor sent In…read moreprescriptions twice and this place still doesn't have them. The pharmacist is a power hungry jerk, he didn't like my mom questioning him and told her "you're going to wait," to get her prescriptions filled over the Christmas holiday. Then the power hungry pharmacist told my mother she she didn't need her prescription that was prescribed by her doctor.... he shows a disgusting lack of compassion. A pharmacist does not have the right to override a doctor, no matter how smart they are.... Please, for your own safety, go somewhere else.

I love this little place. I have always found them very helpful, offering to split a prescription…read moreinto two if they didn't have the full quantity on hand and suchlike. Better still; I've repeatedly read that a local pharmacy has lower prices than the "big box" pharmacies, but I blew it off, figuring a couple bucks wasn't wort bothering with. I was shocked when I took a 'scrip for my dogs meds to this pharmacy. It cost, literally, 1/3 what I'd been paying at a big pharmacy whose name starts with "C" and ends with 'S'!!

Let me just say that I never felt so disrespected in my life. I had surgery on Friday, May 3rd…read more Long story short the medicine that my doctor prescribed to me was not working ( I was in extreme pain). I spoke with my doctor and he sent a different prescription. The Pharmacy that my doctor sent my prescription to did not have it. I called around and found "Accokeek Drug and Health Care Inc". I asked my doctor to send the prescription to them. I did not realized that they were closed Sunday. On Monday morning (May 6th) my father called to check the status on my prescription (NOTE: He was going to pick it up for me because I can't drive due to my surgery). The pharmacist said I would have to wait until May 9th for him to fill the prescription. I called my health insurance company because I thought that may have been the issue. The insurance company called the pharmacy and patch me in with the pharmacist. The pharmacist (I believe his name was Mark or Mike) said he was not comfortable filling my prescription because he noticed that I had a prescription filled on Friday. I advised him that I did and the medicine was not working; that's why the doctor prescribed something else. He then asked "where is that medicine at" and I told him I have it here with me at home. The pharmacist said in order to fill the new prescription. I will need to bring him my old prescription (the medicine) NOTE: I did not purchase this prescription from this pharmacy. I was puzzled. I felt as though he was trying to say I'm addicted or misusing my prescription. I have NEVER use drugs. I have never felt so insulted and disrespected my entire life. Luckily my doctor was able to send it to a reliable pharmacy. It is very dangerous when the pharmacist wants to play doctor. I will never send my prescriptions or refer this pharmacy to anyone! If you're looking for a reliable pharmacy check out "My Express Care Pharmacy". They are extremely helpful and professional.

I only go here because it is right around the corner from my house. I can't help but compare this…read moreGiant to the one on 301, which is newly renovated and it has a lot more options as far as organic, natural, and vegan options. The bathroom here seems to never be clean or it frequently goes out of order. I think this Giant is due for a makeover and some customer service education. But I'll still continue to go, there's always going to be last minute store runs I need to do.

I'm so disappointed in this store. I went there yesterday and bought some food. One particular item…read moreI bought was Kevin's Peppercorn Steak Tips. Today I take it out the refrigerator to cook it and notice that the sell-by date is June, 22, 2026. Yes, I typed that correctly. The product is 1.5 months PAST the sell-by date. So how did they not at any point over the past 1.5 months notice that it was expired and get rid of it?! How shameful!!!

The absolute best! The staff is courteous, professional and…read morefriendly. They offer to mail your medication, and in my case, a staff member actually delivered my medicine to ensure I had it in time for a scheduled procedure. He didn't want to take a chance of it arriving late in the mail due to the upcoming holiday weekend. This is what I consider going above and beyond. I have and will continue to recommend this pharmacy to all of my friends and family.

Antonio was sooooo helpful to me this morning as I had to purchase compression socks! I really…read moreappreciate him and Family Meds Pharmacy!

Very clean. Always very friendly and helpful when I walk into the store. Keep up the GREAT WORK.read more

I give them a one star only because this is the lowest option they allow…read more I went to the Walgreens on high street in Waldorf Maryland Nov. 3, 2023 and brought a gift card and the cashier told me my card didn't go through when it did go through. He tried twice and both times stated the card didn't go through, so I showed him he received 2 authorizations on my card. I advised him to cancel those transactions and I'd pay in cash. He then asked me to go to the next register and I paid in cash. I asked him was he going to void the card transactions and he said he didn't know how and got the manager who told me to dispute this with my bank. I call the corporate office and they said someone would contact me within 24 hours. A week went past and no one from corporate contacted me so I sent them another email and no response. I spoke to my niece who went to this same Walgreens in July and she purchased a gift card at 8pm. When she went to use the card the next day her purchase was declined. When she called the number on the card to check the balance there was a charge on the card the same night she brought the gift at 10pm. I am more than convinced that there is internal fraud going on with Walgreens and they are not addressing these issues at this location and maybe other locations. Why are there so many issues with the gift cards and why is the staff not properly trained on how to handle an error they made. Why have a manager on duty who doesn't know how to void a transaction when the employee made the error. I'm just curious as to why corporate has not contacted me to even acknowledge my issue. I spoke to a family member who stated Walgreens wanted me to dispute this with my bank because the charge is under the card floor limit and the bank would take the loss and Walgreens took in revenue to make it look like they had a good year in profit when majority of their profit is due to employee error that they refused to address or refund. Not sure what government agency needs to get involved but we are researching this to get them involved. Stay away from Walgreens or you'll be fighting to get your money back.