Negative experience each and every time, I place photo orders. Regardless of the means of ordering,…read morevia online, the photo app or the machine on location. When orders are stated to be ready they are in fact NOT. I've arrived several times and was told I'd have to wait until later, wait until a manager is able to print orders or something else. The staff is very unprofessional, can be demeaning and ignorant. This is not how business is conducted and patrons of this store should not be expected to deal with this nonsense. Last night I placed an order, time for pickup was 8:51am the following morning . I arrived after 9:45am and was told my order was not ready and I would need to come back later. When asked what time the guy said someone would be in around 2pm! I let them know my order stated it was ready at 8:51am. He went back and forth with me saying it's not his fault whoever worked last night didn't run the machine and I will have to wait for a manager who knows how to run the machine. Another employee interjected when I began to explain this is an inconvenience to customers who place orders and travel in to pickup. She let me know he doesn't know how to run the machine. When I asked if my photo would be ready by 2 they laughed and said no the person comes in around that time. The way I was handled was down right not ok.As I began to walk away I heard someone burst out laughing, I turned and said this type of treatment of your customers is not funny and I will be making a complaint , someone said "fuck you" in a low tone. Sad to say this was not the first incident like this. With different employees. As it is graduation season I suggest no placing orders at this location if you need them by the given pickup time. They did this same mess when I was getting married and I had to cancel my order and reorder through another photo printing store! I hope corporate is able to get this location in order because there is no reason they act the way they do. It's never overly busy, staff just seem to be untrained in professionalism and on how to do their jobs.

Ordered for a delivery order. My items were never received. I called the store I spoke with a young…read morelady she tells me it doesn't say your items are delivered yet. But it did. So she tells me one moment and transfers me to pharmacy for no apparent reason. The person in pharmacy is of course confused as am I. I can hear them all whispering in the background saying it's a DoorDash order etc. the pharmacy associate then tells me they can't help me because they already handing off my order. Please teach the kids how to do their job effectively. As a pharmacy associate that was definitely not the way to handle that situation.

This CVS pharmacy is very hit and miss. Some days they are friendly and on point, other days I have…read moreto give them my insurance information "yet again" because they oddly revert to using something outdated like a GoodRX number. I would probably give them one or two stars because they tend to frustrate me with inefficiency with the insurance, texting me my prescription is ready and then saying it isn't when I arrive, or oddly deciding to stop texting and start calling me with an auto-alert about my mediation - I prefer texts and had my app account set up that way! But today, the lady who helped me was great! I went to pickup my prescription that was way overpriced (and when I called in advance the person who answered claimed they did indeed use the right insurance - but of course they didn't). When I arrive I tell her I have two prescriptions to pick up but she can only find one. I told her I just got a phone call the 2nd one was ready. She then looks into it and sees that they had applied one of them on an old account I had when I lived in another state many years ago. Why they would use that account when I they have my Maryland account information and have been using it for the past year I have no idea. She then checks and confirms the price I was given was indeed wrong and she fixed that - saving me almost $20. Lastly she said she would consolidate my accounts so this won't happen again. Now that's service! She should get employee of the year at this CVS, because many of their employees can learn a lot of customer service skills from her!!!

Drive-thru is temporarily closed. So you have to come inside and stand in the long line. Which can…read morebe a painful hassle for those of us with mobility conditions and limitations. I come to this pharmacy because they offer the drive thru option. The pharmacy counter attendant, Angie was very pleasant so she made the experience better. She was absolutely a hoot to watch, as she interacted with her customers. What a phenomenal attitude she exudes. Shows she really enjoys what she does! Angie for president!!

Very clean. Always very friendly and helpful when I walk into the store. Keep up the GREAT WORK.read more

I give them a one star only because this is the lowest option they allow…read more I went to the Walgreens on high street in Waldorf Maryland Nov. 3, 2023 and brought a gift card and the cashier told me my card didn't go through when it did go through. He tried twice and both times stated the card didn't go through, so I showed him he received 2 authorizations on my card. I advised him to cancel those transactions and I'd pay in cash. He then asked me to go to the next register and I paid in cash. I asked him was he going to void the card transactions and he said he didn't know how and got the manager who told me to dispute this with my bank. I call the corporate office and they said someone would contact me within 24 hours. A week went past and no one from corporate contacted me so I sent them another email and no response. I spoke to my niece who went to this same Walgreens in July and she purchased a gift card at 8pm. When she went to use the card the next day her purchase was declined. When she called the number on the card to check the balance there was a charge on the card the same night she brought the gift at 10pm. I am more than convinced that there is internal fraud going on with Walgreens and they are not addressing these issues at this location and maybe other locations. Why are there so many issues with the gift cards and why is the staff not properly trained on how to handle an error they made. Why have a manager on duty who doesn't know how to void a transaction when the employee made the error. I'm just curious as to why corporate has not contacted me to even acknowledge my issue. I spoke to a family member who stated Walgreens wanted me to dispute this with my bank because the charge is under the card floor limit and the bank would take the loss and Walgreens took in revenue to make it look like they had a good year in profit when majority of their profit is due to employee error that they refused to address or refund. Not sure what government agency needs to get involved but we are researching this to get them involved. Stay away from Walgreens or you'll be fighting to get your money back.

CVS is one of my go-to stores for personal care items. Although the app can be a little wonky the…read morefarther away you are from the front of the store, I can always find savings. Along with the CVS app coupons and gift cards from other money saving sites, I can always find a way to save my coins

I usually have very good experiences. The pharmacy employees work under constant stress so the…read moreCorporation needs to be aware and add more employees. I feel bad for the employees, but they keep a positive attitude and are always gracious. In fact, they filled an RX for me the next day because I was leaving on a trip and really needed the RX; I thought this was very nice of them. Thank you to all the hard working employees there. At times, the pharmacy is very backed up. Who's fault is that, the Corporation. I don't know if CVS won't pay them overtime at their discretion, but when they get so backed up, they should be able to work overtime if they can. CVS needs to be aware of customer comments because it doesn't take much to lose one's business.

They are always friendly and never too busy to make you wait. Sometimes the prescription is ready…read morebefore i get home from the doctor. They can deliver if asked. They beat CVS and Walgreens every time.

Fast, efficient, accommodating. Lady at the front was wonderful. I came from MedStar and CVS was…read moreclosed between 1:30-2. Came here immediately. Was able to get my prescription in and out within 10 minutes or so.

I was at self check out and there was no one standing there. Now there were two people ahead of me…read moreand there was no staff. As soon as I got to the register I feel as though I was profiled because a lady came and stood there. Once I rung up everything she left. I won't be returning if I'm made to feel like I'm a criminal

First time here. And even they need to take better care of order in the store, this was not my last…read morevisit here. First time in a long time that I walking between the aisles and someone actually come to me without me asking and asking me if he can help and what I am looking for. I wasn't ready for that, usually employees try to get away from questions of shoppers. So he walked with me and showed me the specific shampoo I was looking for. I was almost sure they do not carry it anymore. So store is good, can use some order, but service is something I haven't experienced in years.

After a long day at work, and a line full of 10 or more people, I watched 3 people in the pharmacy…read morehelp someone figure out a $10 refund instead of getting the line down and providing customer service to the others. There are elderly people and people coming from the doctors in pain. Have some type of sense to move the line down while you work out a refund issue. Absolutely ridiculous.

On the phone, they can be the rudest. In person, the nicest ever. Boy what being in person can…read moredo

I can see why this Sam's Club has a low rating because some of their employees are incompetent. I…read morecame in on Monday right after I worked the night shift to get new tires. I actually had a balance and rotation scheduled but over the weekend I developed a bubble in my tire so I had to order a whole new set. Seems like when I come here that's always the case. So the tires set me back a cool $600 which included all the disposal fees and that was with my discount for buying my full set from them before...$80. So I came in today as they were fully booked on Tuesday when they called me that my tires were in. I canceled and rearranged my whole schedule to come get this put on and when I get there they going to tell me the guy ordered the wrong tires! Now how in the hell did he do that! At first the guy was like you ordered the wrong tires. I had to correct him and said no YOU ALL ordered them when I came in on Monday. Like he was trying to act like I just went online and ordered some random sizes. I asked for the manage because it seemed like the actual size was going to costs me more. After about 15 minutes the manager came by and gave me 20% discount and a small refund as the new actual size tires were a little bit cheaper than what the other guy charged me! So a lesson learn keep your receipts handy as I had mine in my wallet and when I showed him his whole demeanor changed as he saw who rung me up on Monday. Moral of the story I guess you gotta ask the "professional" if they given you the correct sizes because that was some bs. Now I gotta drive another several days on a tire with a huge bubble in hoping and praying it doesn't blow up on me anytime soon before they get the tires. Only given them 3-stars because there was no back and forth they went straight in and discounted and gave me a return. This same club is very more cluttered compared to the same club in Woodbridge it's given dollar tree vibes...

We have always purchased from Costco's but decided to make a large purchase from Sam's Club but…read moreunfortunately, they rely on FedEx and cannot deliver. Twice, so far, they have scheduled our delivery of a 335 lb item and had to cancel a few hours before delivery. Unlike Costco, they don't offer White Glove so the item whenever delivered will only come to the threshold and we have had help waiting to assist us to get the item in its permanent place that we have had to cancel last minute. As of today, our item is more than eight days late and I have spent countless hours on the phone with both Sam's and FedEx to no avail. Save yourself the frustration and don't purchase from Sam's Club.