We were referred to OD for our individual taxes by some good friends whom we trust deeply. Our…read moretaxes are more complex than I felt confident doing on my own with TurboTax or whatnot, and we wanted professional help. On our initial calls, OD gave us some great free advice on our situation, and quickly built trust. Unfortunately, all that trust was quickly flushed down the drain during the tax prep process. We were pawned off to another accountant, who was very unresponsive and the opposite of prompt. After getting them all of our information weeks before their requested deadline, then multiple emails, calls, and voicemails, we finally got a return call late in the evening only a few days before the filing deadline asking for more information. After this, we didn't receive our review copy of the return until the date of the filing deadline! We had hoped (and communicated the same to OD), to have our CFP (not from OD) review the return before filing, but didn't get this opportunity due to OD being extremely late with the draft. We barely got it in! The simple way to handle this would've been clear communication, an estimate of the taxes we owed, and a recommendation to file and extension. None of this happened. There was no apology or acknowledgment of this, just an impersonal request for feedback months later, and a surprisingly huge $3500 bill (!!) in July. They also promised to review our return with us after the fact and make some recommendations for our next-year tax planning, but never made good on this promise. Needless to say, we will not be using OD in the future. Take your business and dollars elsewhere.

I would avoid doing business with this firm if you are an individual or small business. We have…read morebeen in business over 40 years. We moved from OR to WA and had our longtime accountant retire recently. O-D claimed that they were the answer for our accounting needs and made numerous promises to get us to sign up. They paired us up with a remote accountant who is never available to meet and won't call us back. Also very condescending. Before we realized what type of business O-D is, we included our daughter, a college student with a part time job, in the tax preparation services. They charged us $1500 to do her very basic taxes! Unbelievable! Under their watch we have to pay in more than we ever have in the history of our business. not personable, not accountable and not prompt. What more could you ask for? Don't find out, go elsewhere.

We are moving to Spain and have all sorts of things to take care of for our Visa. Completely Notary…read moretook on our Marriage Certificate. Mercedes figured out what needed to be done and was quick in getting the certificate apostilled through the Secretary of State's office in Arizona. Thanks!

From the owner: Notarize your documents today at Completely Notary online and in-person. Book an appointment today!read more

Was looking through their website to see if they do tax preparation services. Could not find a…read moreclear answer, so I scheduled a consultation through their online system. I called into the number at the scheduled time and waited on hold for 5 minutes for someone to call into the conference and no one arrived. Disappointed as I am always looking to support women owned businesses.

Ok so I was in book keeper hell... My accountant croaked and I got screwed over on pricing by this…read moreother local tax group and then I found skyline! Ashley is like a breath of fresh air, she totally took my problem under her wing! It took her a very short period of time to get things sorted out and has made a huge difference in my book keeping for my business. I would recommend this lady to everyone who owns a small business for all bookkeeping and tax needs. Do yourself a favor and go with this lovely lady! I have been to hell and back with bad book keepers and she is the light at the end of the tunnel trust me on this one !

After getting behind in taxes d/t our personal business and then hiring the WRONG person to help us…read moreget caught up, we hired Swank CPA to fix all of the errors that were filed. I had adamantly spoken about an adoption credit with the previous accountant only to discover he did not know about this credit and didn't even research its validity. Swank CPA quickly researched this specific credit (for adopting children from foster care) and applied it easily, saving us literally $20,000 off of what we were being told we owed. Mindy is intelligent, efficient, honest, and has the best interest of her clients in mind at all times! THANK YOU SWANK CPA!

Mindy is as wonderful of a person as she is knowledgeable in things pertaining to taxes. She really…read morehelped me get through a very stressful time in my life as well as put some cash in my bank account. I've given her five stars because I couldn't give her six. Thank you so much for all your help.