Do NOT book your private event with Oak City Events! We hosted our welcome party at The Avenue and it was a disaster from start to finish. Alexis made big promises, but completely failed to deliver. Communication was poor throughout the planning process, and I had to chase her for basic details about our bar package--details she clearly didn't even know.
The day of the event, no one was there at our scheduled drop-off time, forcing us to leave décor outside unattended. When we arrived to set up, nothing was where we had agreed during our walkthrough. The champagne wall wasn't up, welcome table was missing, and the bar menus Alexis designed weren't out. Then she lied and claimed those signature drinks suddenly weren't included in our package (despite previously confirming they were in writing) and the bar didn't even have the right ingredients for them.
Our event started and guests arrived before setup was complete. The staff put champagne in wine and whiskey glasses (when our contract clearly states we'd get champage glasses), our slideshow wasn't playing, and the "complimentary desserts" we were promised never appeared.
AND the WORST part- A sober and pregnant guest was served alcohol when she ordered a Shirley Temple! HOW does that even happen?!? That is beyond negligent and dangerous, there is NO excuse!!
Alexis blamed me (the bride) for the confusion and chaos, when I was the only one keeping the day on track and her team clearly dropped the ball. She was nowhere to be found when guests arrived, despite promising she'd be there to greet them and hand out drink our tokens.
Bottom line: they're disorganized, dishonest, and unprofessional. Save yourself the stress--do not book your event with them! read more