we went there looking for packaging boxes and supplies and the lady was extremely helpful and…read morefriendly. she had everything we needed and gave us some good ideas. priceing was very good . we went to two other places inn. Belleville and they were no help. place was very clean and well stocked. thank you for your help

MANAGEMENT AT STORAGEMART BELLEVILLE KEEPS DELETING THIS REVIEW OFF THE 'GOOGLE REVIEWS' SECTION OF…read moreTHEIR WEBSITE. The consumer has a right to know. Price per month increases every Oct/Nov FYI ... Started out at $159.99 per month, then 6 months later it was raised to $179.99 per month and I just got November 2019 notice to say the fee is once again being raised another $20.00 to $199.99 per month. Every Oct/Nov you can count on an increase in your monthly rate. When I spoke to manager last year with first increase I was told nothing he could do ... corporate controls the rates. Just another example of taking advantage of the consumer. You sign a contract expecting to pay $159.99 a month ... you should pay $159.99 a month. Re: Response from the owner At no point did I mention anything in my review about needing a different size unit. Consolidating into a smaller unit is not an option. You are missing the point ... the point is that when I signed up for $159.99/month there was no discussion at the initial meeting to say 'BTW ... there will be increases 6 months in and every year after'. This should be clearly indicated on your website (like your free month advertising) and should be a conversation up front. I can assure you if I had been told I would be paying an extra $480 per year I would have looked elsewhere. Additionally, with regard to the 'Response from the owner' ... I see that this is a copy & paste response as Jason from 5 months ago got the exact answer. Good to know that StorageMart takes their customer's concerns seriously.

I went to My Storage the beginning of the year and updated my visa debit and all my contact…read moreinformation. In October I tried to go to my unit; I had not been there in about two months. I could not get through the gate and was told to call in. I called in to find that they were not charging the proper updated card and therefor the unit had not been paid for, for some time. I was then told that the unit was going up for auction and that if I wanted it I had to pay what was owed plus penalty fees. I stated I should not have to pay the fees and cannot pay in full for the unit that day but could do half and the other half in two weeks. They agreed to the payment arrangements but stated they could do nothing about the fees. I was upset about paying the fees as the error was on the companies end not mine. But I eventually let it go and we finished the call after the first payment cleared. I received a call about an hour later from another employee. She stated that the unit had already been auctioned and sold. She continued to state if I wanted it that I had to pay in full that day. I was now as expected more upset. I then again explained the whole situation with the card and contact information not being correct. I was then told by the employee that they don't save visa debit cards on file (days later I was told on different call with a different customer service employee they do save visa debit cards on file!?). After being told about the card not saving the employee stated that the contact information they have is very much correct and I still have my old number. Basically calling me a liar but not stating the actual words. I tried to explain how I haven't had that number since last December and how phone companies recycle numbers. The employee stated that she herself called the phone and the person on the voicemail is very much me. Confused and a bit pissed off as I was just called a liar on top of the whole ordeal I listened to the employee then state how I was to blame as I didn't do my due diligence. I was told I should have been checking my account to ensure they took their payment out every month. There are only a few bills i actually ensure come out each month the rest I expect that they will with no issues and if there is an issue I would be contacted. I asked the employee to check the cameras to prove I went in and updated my info. I was told to give the exact date; which I couldn't remember. I did not expect that date to be so important and cannot remember the exact dates in which I do everything. I paid the money as I wanted and needed my belongings and was quite upset after the situation. I have never dealt with a company like this and do not want anyone to go through what I have. I was told different things multiple times by employees; there isn't consistent information given by this company. I sent multiple emails to talk to upper management, about the issue. I never got a word back on any form about that matter. The only other times they called after was to state they were going to charge me an extra charge for a new lock and to also try to get that money for the lock. Had my information been updated correctly and been told the accurate information the payments would have never stopped and my lock would have never been cut. Would not recommend even to someone I dislike.

From the owner: My Storage – Belleville South | Convenient & Affordable Storage…read moreLocated at 630 Dundas St West, this My Storage location offers secure, ground-floor and drive-up storage solutions designed for simple, affordable access. Belleville South is a smaller, remote facility focused on delivering straightforward storage at competitive pricing. Units range from 25 to 300 square feet, ideal for household storage, seasonal items, small business overflow, and vehicle storage including RV, boat, car, and truck parking. While this location operates remotely, support is always within reach. You can receive assistance online, over the phone, or in person at our Belleville Head Office just 10 minutes away. Security is a priority. The property is a fully gated facility with controlled access and 24/7 video surveillance, so you can store with confidence. Professional service. Affordable rates. No unnecessary complexity. Reserve your unit online today.

This is a long one. I noticed all of the reviews are old. They must have new staff because our…read moreexperience was worse than the movers hired by UHaul. Very unprofessional. The website do a "pre-move survey". Nope: we got an estimate over the phone. No offer to look. Nothing about what could/could not be transported. Website says standard liability insurance included but the movers, once our household was loaded on the truck gave us paperwork to sign and there was a $59.99 + tax charge for insurance. The one guy says "It's mandatory". In the list of things to do pre-move, they suggest having the carpets cleaned. Good thing we did not since they left our carpets and floors a big mess. And there was no mention of the additional 2.5% charge if using a credit card. Which they spung on us after a very long and extremely stressful day. The guys were disrespectful of our home and belongings. One guy spent more time talking about his medical issues and bad back and the son who lives with him. He wanted to show pictures of dog and son. They walked all over the house with muddy boots on. In the house we were leaving, not so bad because the weather was pretty dry. I was able to vacuum and had to wash all the floors, there was such a disgusting mess. One of the guys insisted that we call our lawyer every 1/2 hour to speed up the process of getting the key. As they were going out of the house, they said there were some boxes at the door that they couldn't take. These were cases of wine. I asked my husband, what about all the other boxes that also contained wine and alcohol. They had already left with a loaded truck. What was I to do? Call them to unload the truck? A side note that ALL the boxes were clearly labelled and gathered in the same area. The only things in the one corner was cases of wine, box of alcohol, cases of empty wine bottles, wine racks and wine making equipment. All clearly labelled. So, they took some and left others. We were a long time getting the keys to new house. Once in, I asked if they had any runners they could use, sine question them in the first house I was too stunned that they didn't put anything down. BRAND NEW HOUSE with light carpets and hardwood floors. If runners were not going to be laid, then we should have been advised. I would have taken the time to cover our now scratched floors. They did put a very narrow (ONE) runner down but made a point not to walk on it. After a few trips, one guy rolled it up and took it away. Our carpets were soiled beyond belief and the floors had scratches and foot prints that I had to scrub off. When I said something, one guy says "What do you expect, moving in winter?" My husband and I are seniors and this was not our first move. Or even our first winter move. Another said "it's not our fault we had to walk so far from the truck." I had even put a piece of carpet at the front door hoping to stop some of the mess. They moved it. We had several items that were damaged in the move. The movers just came in and put stuff all over the place. Again, every box was clearly labelled. The area close to the stairwell in the basement had stuff just "heaved" into a pile. It looked like a dump. Far at the other end, there is a storage area. 2 large pieces of sectional were in there and in behind, after a struggle to get there, a box, clearly labelled ALCOHOL in large black letters on all sides, sat all by itself. I started searching because I could smell something. Good thing because there was a huge purple puddle that stained the floor from the shattered bottles of wine (side note that these were purchased in Germany and are not replaceable here). Obviously, the mover knew there was an issue and tried to hide it. Other than a glass carboy, there was nothing else in hidden behind the sectional pieces. Yes, after scrubbing the area, the floor is permanently stained. I immediately reached out to Bay of Quinte Movers and sent copious pictures of all the damages and explanations of everything. Including being billed for "mandatory" insurance, a 2.5% charge for using my credit card. Finally, I was offered that they would send some guys out and take all the damaged furniture out for repair sometime after the 28th of January. We moved first week of DEC. When I asked about time frame, no idea. When I asked about all the damages, filthy carpets and scratched floors, nothing. When I asked about damage to walls, no response. After much consideration, I advised that I did not want those people and their total lack of respect in my house, I did not feel that I should have to be without several pieces of furniture for an indefinite amount of time, I received an email advising that they would send a check for the insurance fee and the 2.5% were were not advised of. I held off on any reviews until today. Check arrived. It did not even amount to what it should have. A note that the move from east end to north end for a 3 bedroom house cost us over $3000 and the check $133.43.

Terrible product and service! Rented storage from these guys. It was not secure and mice got in and…read moredestroyed all of our stuff and when we moved the boxes into our newly renovated house we moved mice in with the boxes. In the end we just had to throw everything out. They did everything they could to angle it that it was our fault saying "maybe we moved the mice into the container". In the end they wouldn't even do so much as offer as a discount on what we paid to rent the storage container from them. In the end we paid them over $2000 for storage and had to throw out of $4000 of stuff! DO NOT USE THEM!

From the owner: COWs Mobile Storage helps families and businesses with just about any moving or storage need. COWs…read moreContainers can be used in several ways; At "Your Site" Storage - A COW can be rented and used simply as an on-site storage unit, It's like having your own personal self-storage facility on your driveway! At "Our Site" Storage - have a COW delivered to your location. Once loaded you can call us and our local Dealer will be happy to pick up the COW and store it for you. As a Moving Device - COWs containers can be used for local moving or long distance moving, whether you're moving across town or across the country!. Your local COWs Dealership also has local partnerships in place and can help in finding labor to fill or empty your COW. A full COW can be stored at your location or ours. COWs can be rented by the day, week or month. The COWs monthly rental fee is similar to the price of renting a truck for just a couple of days - and we do all of the driving. The bottom line is that COWs are a great option for local moving, long distance moving or just some old fashion extra space, all at a very reasonable price.

Went with casual friend as my 'authorized driver' because I don't drive a truck to pick up a…read moretrailer to pick up 'my' stuff. The friend had a debt with U-Haul they were unaware of, and couldn't pay on the spot. I found another friend to help instead but Uhaul now says I can't rent at all because of my first friend's personal debt??!! Be careful who you ask to be an authorized driver if you don't drive or have a truck, because your name will also be rendered ineligible until the separate debt is paid off! Greasy Uhaul tactics for debt collection...rent elsewhere or privately! Hope they go bankrupt I will never rent from Uhaul again They also try to defame you by replying to your review with false debt collection efforts Pathetic! File privacy and BBB complaints for all collected personal information by U-Haul they then misuse with tacky 3rd party debt collection efforts, which violates privacy law standards. Smart talking staff are actually dumb.

Extremely helpful staff that went above and beyond to insure a U-haul experience to be the best it…read morecould be. Did the mistake to make a booking at an another U-Haul location that did not honour it and they saved my day. Friendly, polite, extremely professional. It is a family business and they are great reliable people.

Let's Get Moving, is not just another moving company! What makes it the best company in Kingston,…read moreis its employees! I moved 10 days ago and I have unpacked everything. Nothing was broken, no walls were scratch, they dissembled the furniture and put it back together without damaging it, but above and beyond the material things was the respect, kindness, well behaved, helpful, punctual and care shown by the four movers that were involved: Abhishek, Amrit, Pardeep, and Vishal. Thank you for treating myself, my old an new place and my belongings so politely. The move that lasted 11 hours, ran absolutely smoothly. I was really impressed with the professionalism of the movers! They also moved my piano without any damage. I fully recommend this company. I have had many moves in my life, but never one so care free and excellent!

From the owner: Our skilled moving staff at Let’s Get Moving can handle any size move, and that’s a fact. We treat…read moreevery moving operation with the utmost care, using high-quality packaging materials, experienced home movers, and first-rate customer service to reduce all possible stress. Our full-service movers in Kingston understand the importance of a home and want to help you settle into your new one as soon as possible. We have moved happy customers into brand-new homes, flats, condos, and other residences for a long time. Our Kingston movers and packers do more than pick up and put down the clients’ items. They take care of everything. You should call our representative if you require packing services, furniture assembly or disassembly, or other services. We want to serve as a one-stop shop for all your requirements. Let’s Get Moving works hard to offer all our moving customers the same premium moving services, peace of mind, and affordable moving costs, regardless of where they are moving or how much they bring.