I had the Herndon Bros come out to my house and I wanted 3 crepe myrtle trees cut down and stumps…read moreremoved. After the trees were removed several weeks later I noticed that the trees were still growing and he assured me they wouldn't continue to grow and if they did he would come back out to regrind the stump. They came back out to grind the area that was still growing. I would recommended this company because they stand behind what they say.

I was a customer with Herndon Brothers Lawn care for several years and recently I contacted them…read moreabout the schedule of what recently happened in mowing my yard. A few weeks ago on a Friday, my lawn was cut and then a week later, they were back to cut the yard again. I was on a bi weekly schedule and they came out just a week later when the yard was cut and did not need cutting again so soon. I contacted Erika at Herndon Brothers Lawncare about my concerns and she said she would speak with Conley about the unscheduled and unauthorized service. I did not hear back from her and saw that my credit card did get charged for the cut which was not needed and not scheduled. Herndon Brothers Lawncare has my credit card on file to bill when services are done, but not a random unscheduled cut and services unless authorized.I contacted Erika again at Herndon Brothers Lawncare and as I was explaining my problem I was interrupted because she had something to say before I was finished. I do not like to be rudely interrupted and did not appreciate the lack of respect. However, I addressed the problem and then was told that I would get a credit for the unscheduled mowing.The service from the people doing the mowing and edging was very good. My concern has to do with the conversation with Erika and their comment about my business as a customer. I understand that now Herndon Brothers Lawncare is taking on weekly mowing services, not bi weekly, but is allowing customers that were on bi weekly to retain those services. I was told by Erika that this was a confusion for the people scheduling the services because of getting behind or weather delays, etc, but that weekly was the direction they are taking now. When I saw the charge on my credit card, that is when I called back. I also said that Conley could call me if there were questions Then I said, just explain this to Conley and I won't have to go over all this a second time. Shortly after the phone call, I received a text from Erika saying that said Conley was made aware of the situation and that this situation and the mowing schedules has caused too much frustration. I'm sorry if I frustrated anyone if I was simply trying to get things done as agreed. So after several years of using Herndon Brothers Lawncare services, Conley said that it was best that I use someone else to cut and care for my yard which I have already done. I do surveys for all the companies that I work with, plumbing, electrical, painting, roofing, yard spraying, etc, and this is the first instance when the work was good, but the people dealing with the operation of the company were unprofessional, in my opinion, based on the responses from Erika and the difficulty to schedule bi weekly services and also from the lack of consideration and understanding from the owner, Conley, who I never spoke with but said that it was best that I find another lawn service company because this situation caused too much frustration. How people interpret others is their opinions, but constructive criticism should be acceptable by any company to retain business, not refuse business. Bookkeeping and scheduling were my primary concerns and because they are now changing their business model to weekly services for new customer, I guess I was frustrating to them because I just wanted fair and acceptable services based upon the contact agreement. Congratulations Erika and Conley for not providing a pleasant experience as I had hoped, but as I said, when I'm trying to explain my concerns, I do not like to be interrupted. I have located another lawn service company licensed and bonded and insured already and I will simply say that for an owner, Conley, to not contact me, the customer, to get information directly instead of second hand is unusual as my contacts with many many companies have been very pleasant and rewarding for these companies. I guess the 100% guarantee applies to customers tjhat are not frustrating to work with.

Normally, I do not write reviews, but I felt so mistreated, used, and disrespected while dealing…read morewith Top Hill Landscaping (Jamarcus Wallace), so I had to let people know. First, let me say I did not seek the services of Top Hill Landscaping (Jamarcus Wallace). I was minding my business, and he came knocking at my door. After I decided to accept their services (my first mistake), the price changed more than once, and only higher and higher, of course. Initially, the services were being performed well. Things were going as expected even though it was much higher than originally quoted. After some time Jamarcus Wallace came to my door for payment (after asking for more money), I gave him the payment (my second mistake). He and his team continued working for 20-30 minutes, then left without completing the job. My yard and even worse, my neighbor's yard, was left a complete mess. They left an entire tree in my backyard just lying there; the tree they cut up was thrown in the bushes in my backyard. Multiple branches, large and small, were dropped over the fence into my neighbor's yard. I contacted Jamarcus Wallace about the condition of the yards. He stated he would be back the next day, and I believed him (my third mistake). Of course, he did not show up the next day and has not been back since. I tried to contact them for the better part of 3-4 days, but they never responded. Accepting services from Top Hill Landscaping (Jamarcus Wallace) has cost me a great deal of money and caused trouble with my neighbors. Just be aware and do not trust them if you decide to do business with Top Hill Landscaping (Jamarcus Wallace).

He was prompt with his reply. Communication was clear Answered my question. Provided some ideas…read moreto improve my yard. Reasonable rates

FIREWOOD HEADQUARTERS @ Getwell Rd & I240! (Former Buick…read moreDealership ... a long, long time ago!) * This review is only for their firewood * They have pallets of firewood ready to load up on your truck by forklift. Everyone is very friendly. Full Pallet = $100. 1/2 Pallet = $60. This price beats the bundles I've been getting from the grocery stores. I purchased a full pallet (loaded quickly on my truck) & I ended up sharing much of it with friends. The oak wood burned nicely -VERY HOT & LONG! If I were picky, I'd have 2 gripes: * Firewood is ~19" long (My wood burning stove is 18" inside -so I had to cut some or insert diagonally -not ideal). * Their office is open for firewood pickup only M-F until 04:00pm & they tell me that they no longer deliver. But I was able to sneak away from work to pickup & the wood is great! (My friends think so too!)

Had three companies look at large old tree in front yard (Robinhood area) that was dropping…read morebranches. One quotes was pulling numbers out of his sleeve and not only was not a trained arborist, but also wanted extra $ if I required insurance. Second quote was a professional company that markets either by the Val-park or monthly coupon magazine (can't remember which) and their guy said the tree was just too big and needed to come down. They offered a price for trimming and haul away, but it was $1000 more than woodland. The comparably higher price and convincing story about cutting the tree down caused me to pause and have a follow up call with JD. He was pretty patient walking through his logic which started with, "it's a healthy tree with zero evidence of infestation of rot". He then explained how there was a need for a lot of 'cleaning out' of the canopy where main branches grew secondary limbs that had more growth and then dozens of smaller branches. "Air can't flow through, and that's what we'll do". The quote was well done, they arrived on time when promised, and cleaned up very well.

These guys have been doing my lawn for several years now. I've never had a single complaint. They…read moreshow up when they say they will. They do an excellent job. Always friendly and easy to deal with. I highly recommend them.

Called to have beds cleaned and turned. They came by and just used a weed eater and buzzed the beds…read moreto the dirt rather than get the weeds out of the bed. And then covered with mulch. Images are from two days later. Weeds pooping up. Would not recommend their service or follow through. I payed 235 for this service. Thank you for your comment the pictures were two days after the service. I did contact you , and sent you these photos as well. Allowing a review is honest and I did not say anything that was not. Also note you were only at my home for less than an hour as well the video shows that on the security system. Thank you.

They have been cutting my yard for a few years now. Always professional. And my yard always looks…read moregreat. He's always reasonable on the price for his services.

These guys are great! Mitch the owner was incredible explaining my troubled tree situation. At…read moreleast five trees and some were dead or diseased. He took care of them all in one day between rainy days in May. He even gave me an excellent price on grinding the stumps! These guys are the real deal and worth every penny! So glad o found them!

Mitch is very knowledgeable and shared a lot of information with us. I was so impressed with the…read morework we had done. Multiple trees removed, trees trimmed and fertilized. After they left, there was no sign they had been here other than the missing trees. No ruts in my yard from the enormous crane, no damage to my sprinklers, no small limbs around the yard. It was a very pleasant experience.

Very high quality work, good communication all throughout the process, adaptable as well since it…read moreturned out my drains were incorrectly installed and needed replacement. I also requested pavers last minute and they were able to accommodate.

Great company. We've worked with Daniel on hardscape, drainage, and landscape. Consistently exceeds…read moreexpectations. The attention to detail is on point.

I hired them to do my home that my mom lives in. They came the next day, they did an amazing job,…read moreand they were very kind to her. I am thrilled to have them mow weekly now. I hired them to work on the sprinklers as well. They immediately reply to questions and are extremely professional. I cannot give a higher recommendation.

Very responsive to my inquiry for lawn care. Came out as scheduled and took care of the front and…read moreback yard. Happy with the quality of work and hired them for monthly lawn care!