I have been coming here since the shop opened and my stylist work has been great. I have never been disappointed with her work she has done a great job. read more

I booked the appointment on a Monday and went to appointment waited over a hour just siting and waiting for my hairdresser to call and say she's late but she never called and I spent over $150 on the hair and never got my $30 back read more

I am very disappointed in the overall experience I had with this shop. I am new to Dekalb, looking for somewhere to get my locs retwisted. I found this shop on google, proceeded to book an appointment for Sunday (which their booking site allowed me to do) and pay a deposit. Just to find out upon arriving for my appointment, that they are closed Sundays and Mondays. Making me wait until Tuesday to see if they can reschedule. This incident of itself was very unprofessional to me. I have never known a stylist, let alone a shop of stylist to having a booking site, that lets you book on days they are not available. I was then able to reschedule my appointment the following Wednesday for 10:30am. I arrive that day, and no one was there to open the shop, when my appointment was scheduled. My stylist came 15 minutes later. Just strolling on in and having to open and turn on lights as I waited outside. What type of shop only opens when they have SCHEDULED clients. Maybe if you were an individual stylist, but I would think that walk up shops, would be open to and from the hours they have posted on their door. My stylist, Chanelle was a cool person. However, I can tell that she barely knows what she is doing when it comes to doing locs. I asked how long she's been doing locs, she said she been doing hair for over 20 years. That's great and all, but locs require a specific amount of care and maintenance. Which she lacked. She didn't even wash my hair good. My hair still feels as dirty as it did, before she "washed" it. I am just very saddened that this shop is not what they appeared to be. Especially since the owner has the resources and finances (being a teacher at the university), to make sure it thrives. And if she doesn't, then maybe don't keep open a business you can't put everything into to. read more

A truly unprofessional salon. I made an appointment for the Friday before mother's day weekend. I needed my hair twisted to go see my mother out of town. Black people play no games about our hair. PERIOD. The appointment was confirmed and booked in advance according to the stylist availability. The salon calls me a few HOURS before my appointment to tell me that the stylist named Tilly was cancelling my appointment because she has box braids to install hours before(Of course she gets paid more for box braids). Unprofessional. What does that have to do with my appointment that was already set?! If you over-book yourself then that means your Friday night plans are canceled and you need to take care of your paying client that you already booked. You don't pass your poor time management onto your client. Unprofessional. Now with no time to find a new stylist with no notice I am screwed. If the stylist had a family emergency I could understand but that was not the case. The stylist did not even call me herself. She had someone else call. No apology was given and I was told to reschedule my appointment for the next week! No other stylist in the salon was offered. No next day early morning appointment was offered or later in the day appointment. Nothing. Save yourself the time, take your money and business elsewhere. read more

When I saw the "Best of Salon" awarded for 2019 and 2020, I knew it was a joke! I searched for that honorable mention..it was on an agricultural page. Is hair agriculture, or is that pertaining to the area? It doesn't take much to be best out of 2-3 shops in DeKalb that specializes in black haircare. Also, does anybody remember a thing called Covid-19?...meaning 2019 ushered in a coronavirus that shut down our lives in 2020. When Jametha (MeMe) worked as a hairdresser in other owners' shops, she was amazing with haircare and easily the 'best of that salon'. She was ALWAYS late, yet still amazingly skilled with haircare and knowledge (except hair color). Now with her own shop, she hasn't stopped being late, but she has added a new layer of unprofessionalism. She has surrounded herself with a slouch and unkempt staff. Hairdressers yanking on natural hair (yikes!), customers waiting and being overlooked while staff sits and gossips at a volume customers cannot ignore, and poor demeanor. MeMe brags that she is a colorista, she is NOT. Hair color greatness is hard and few can pull it off, so there is no real issue there. She can't be everything. We want the old MeMe...MeMe 2.0 is a wreck. One might expect a level of leadership that requires and positively influences staff demeanor and morale of the shop from the owner, however, it appears that she is led by her staff to follow their poor displays of what "Best of Salon" really means. I would rather shave my head bald on my next 'length check' than return to this shop in its current state. read more

I am a black woman and it's so sad that we can't support each other. My son attend NIU and this is a shop that he went to 3 times and he will never go back there again. The service was so unprofessional and rude ass hell. I called and ask to speak to the owner and she was in the back saying...I'm busy and don't have time to talk to a client thats paying money at your shop....Tip for business owners you won't be in business without us coming in there...please beware and don't EVER go into this business unless you are desperate need of getting your hair done and with that being said....WEAR a hat until you can get to a much better place. Its not worth your time or money. Overcharging prices....Trust me you going to stay in Dekalb because you can't handle the Big City called The Chi aka Chicago....Bad Services will get you out of business quick! I gave one star because I had too...It's really a ZERO! read more

I've been going to this salon since they opened. Nothing but great experiences and reasonable prices! All of the stylists do a great job, but the owner MiMi is my favorite. I have recommended this shop to many people and will continue to do so. read more

They always mess up my hair whenever I go. I'm not going there again. She doesn't follow directions and end up doing the complete opposite of what I asked for. Stay away! read more