I reported Carling Mazda to Mazda Canada, but Mazda Canada only gave me a bureaucratic response…read morethat said they received my feedback and valued it. However, I can't agree it's just a feedback, it's a complaint! Carling Mazda's salespeople Robert and Brandon tried to cheat my money by improper means. Don't buy Mazda forever! I'm an international student, and my English is not very good, if somewhere I didn't describe clear, you can message me to ask. I'd like to explain more details that let you know how immoral they are! I think they thought I can easily be fooled by them due to I'm a girl and really like that car.

2 years ago, after countless dealer trips, we bought a Mazda CX-5 (2016) at Carling Mazda. It was…read moreour first new vehicle and we had the worst luck with the previous sale. Anyway, Jessy called me and mentioned they had a great promotion. Very doubtful, I drove down to Carling Mazda and met with Jessy. His personality brightens your day, it basically sells the cars for him! Hahaha! They are all very nice there though. Long story short, after countless hours of research and failed dealership trips, we walked out with a great deal, an amazing car and excellent service! We have had the Car serviced there for 2 years now and we have had zero complaints. Just this week, we went back and Jessy helped me make the purchase of a second car. I knew exactly what I wanted, he hunted it down for me and voila - second car. At Carling Mazda, they pride in taking good care of people, they are especially good to you if you are a returning customer! Ask for Jessy!

I bought my Camry here. After some very disappointing experiences with other car dealerships, the…read morepeople here were a breath of fresh air. They didn't try to make me feel pressured and didn't try to do any other scummy sales tactics. I asked for a pre-purchase inspection on the vehicle at an independent garage, and they agreed without argument. They showed up with the car for the inspection on-time, and the car had no issues. They answered all my questions and concerns, and made me feel like my confidence in the vehicle and comfort during the sales process was their priority. The service team is also great. I bring my Camry back here for servicing all the time and there's never an issue. I like that I sign for the work I am agreeing to ahead-of-time, so there's never any dispute. And they don't seem to upsell me on more work than what is required. Overall, I'm very satisfied with this dealership.

Always Great Service....Friendly Staff....Great Prices....Best Part is Only a Walk away from My…read moreHome...My Go to Car Garage...

Alignment - $119 and the shop tried to charge $263…read more The owner of this shop is a scammer who is looking to charge their customers significantly more than what is owed. I really didn't get a warm and fuzzy feeling from him when I arranged for this service. If you want a shop who is honest and treats their customers with respect, I would definitely go ELSEWHERE. It is really disappointing to have a shop try to scam a customer who is very knowledgeable about auto repairs and I am definitely not a pushover.

had never been to a speedy automotive location and was pleasantly surprised with the level of…read moreservice from speedy kanata . Alley is the name of the technician that took in our Subaru for some regular maintenance items and an exhaust repair. He took us in immediately and had the car back in 2 days which is fantastic considering the multiple items to address . The car feels and sounds great . This shop will be my go - to moving forward . Thanks Alley and team .

I've been doing business with them for years and never had any issues or concerns. All very…read moreprofessional, helpful and upfront about what needs to be fixed and what doesn't.

Just had a first rate experience with Kanata Collision. Rapidly got an estimate for some body work…read morevia insurance. Made an appointment to get the work done that included Kanata Collision having to order some replacement trim. Dropped the car off on the appointed day, and was picked up by Enterprise car rental shuttle to pick up a rental car. Nine days later, just one day more than original estimate, returned the rental, got shuttled back to Kanata Collision to pick up my car. The car was beautifully repaired and also beautifully washed. Since the damage was completely covered by insurance, there was no cost to me.

Fast, friendly, affordable. Hard to beat. Doubt I'll ever look elsewhere for collision services…read more Bob Parkins Stittsville

The Short Version: Very busy auto shop, but courteous,…read morepatient, and did a great job. The Long Version: I'm a bit hesitant to write this review, because I don't want them to be busier than they already are so I can get a quicker appointment the next time I need them, lol. But I need to give credit where credit is due and these guys are 5 stars all the way. My 12 year old car was making some rattling noises when I drove over bumps or uneven road. Takaki Auto had excellent reviews on many different platforms, and combing through them they seemed like legit reviews. They also came highly recommended on several chat forums. They are also close to my house and specialize in Japanese vehicles, which mine is. When I called for an appointment, I described my issue and they told me the plan of what they were going to check. They were booking about a month out. I dropped off my car on my appointment date and was able to rent a loaner car. They ended up keeping my car over the weekend because they weren't able to finish the work on the Friday that I dropped it off, but I was ok with that since I had the loaner. Hiroshi called me and explained the situation after they diagnosed what was wrong. They had already gone ahead and replaced a stabilizer link because I had given pre-authorization for certain repairs, if required, but further repairs were needed so he had to talk with me. He gave me some options (like just replacing the bushings instead of the entire controller arms). And advised me it wasn't urgent to fix, but explained some possible consequences of delaying the fix (like uneven tire wear and the sound could mask other more critical sounds if something else were to go wrong). He was very patient with me as I know very little about cars. In the end I didn't want to delay the repairs and I had them replace the 2 control arms for me. They texted me when my car was ready and sent me the detailed invoice. Pickup went smoothly and they fixed the problem. My car no longer made the rattling sound when I drove over bumps and the car seemed to drive smoother. I found the price reasonable and I was very happy with the customer service. Oh, let me tell you about the loaner car, it was like over 20 years old with over 300,000 km on it, yet still drove well. I feel this in itself is a testament to their skills, lol. I am glad to have found an auto shop that I like. My dad does all the basic maintenance stuff for me like oil changes, changing my tires and he can even change brake pads and spark plugs, but the more complicated stuff I need to take to professionals. That will likely be Takaki for me going forward. Review #216 (2025)

I love going there. They have a loaner car that is so affordable. You don't have to worry about…read moregoing to your daily transport while your car is being fix.