I don't go on a lot of boat tours or anything. I went with my class of 70 and some faculty/alum and things went smoothly! The weather was phenomenal-high of 75 and sunny. It was a bit windy but overall good! Let me tell you tho, at one point the chair pillows all the way up top flew off and tumbled into the water. It made a splash! A view and a show! Beautiful view, not to rocky or anything and just all around beautiful view of navy pier/ Chicago! I enjoyed my time and the food was solid. It was buffet style and a good variety. The vegetarian options were decent as well. I think the main course was better than the dessert. The dessert was lacking. Overall would go, I'm curious to see how packed it would be on a different date. read more

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This place is jamming! There are multiple levels with lots of DJs spinning beats that will probably appeal to you. I've been on here a couple of times and spent time on different levels. Love them all. There's lots of space to dance and lots of people to get friendly with. Need to go one more time before it gets too cold out. Prices are a little steep, but depends on how much you plan to drink... Bacardi/coke is $12? not sure, it's not like I'm there to fall overboard, it's a good time. That's all that matters. you're on a boat in Lake Michigan, enjoying the beautiful skyline, great company and it's perfectly ok to spend a few extra $$ to enjoy yourself. Oh yeah, if you think you'll be sitting all night, visit the lower levels... should be plenty of space down there. If you plan on moving, get to the top and stand up! read more

I had a great time on the boat. The blue Long Island was very tasty! We ordered some burgers and chicken wings... both were okay but a little dry. The view of Chicago from the boat was fantastic! We got to see the city lighting up! It was a nice tour. read more

Mystic Blue Cruises - Navy Pier is lighting up - American Near Me - Chicago, Illinois

A-Okay would be the best way to describe this one. Some context on what brought us aboard the Mystic Blue: My lady volunteered us to chaperone a sorority formal. Free food, nice views of the Chicago skyline on a Saturday evening, and just gotta keep an eye to make sure no one falls off the ship or gets too intoxicated. Sure why not? They ended up renting out the entire ship for the evening which was pretty cool. Essentially three levels with buffet style food, a dance floor, a separate DJ on each level, and a bar. Wowzers. I've had my fair share of college parties and formals back in the day... well done ladies. Food? Although buffet style, surprisingly good. Not sure if it was because they kept each of the buffet tables open on each floor but it seemed like they kept that stocked the entire night. Yes I may have had an entire plate of food on each floor. Nice chicken and beef options and plenty of veggies for sides. Even a dessert table towards the end of the evening! Service? Great! Staff was quick to take any empty plates. Waters and sodas going around frequently. Cool. Cleanliness? Not bad. Mystic Blue definitely doesn't look like the fanciest of the ships docked at Navy Pier, but hell it's clean inside and well maintained. My only complaint is that the stairway connecting the three inner levels & also where the restrooms are located smelled like butt. Definitely a need for ventilation there. Pricing? Not sure what it cost to rent out for the evening, but judging from the bar prices... $$$. $15 for a makers & $7-8 per bottled beer. Def pricier. Favorite thing? The upper deck. If you happen to be aboard the Mystic Blue and the ship actually leaves the dock, head to the upper deck for photos. We got some pretty awesome Chicago sunset pics. Anyways, that's all I got on this one. Not a bad option if you're looking for a venue / event space. 'Til next time, cheers! 99/365 read more

Mystic Blue Cruises - Mystic blue views... - American Near Me - Chicago, Illinois

Friday night I came to attend a cruise held by the Brown Skin Lady show and the mystic blue was LESS than cooperative. We were informed to arrive and board by 9:30 and were standing there for TWO hours before being let on board. Then when finally on board, they attempted to split my party & say two of them could not board. The captain and security were extremely rude and were not helpful to the hostesses. From where I was standing, it seemed that mystic blue were hoping for a smaller crowd and that is not what they received. We were only off the dock for an hour and were immediately told to undock at 1:30 promptly-- having already dock 1.5 hours late. 10/10 would not recommend anyone to book their event through this cruise line read more

Here's the deal on this cruise - it's cheap. I don't know if you knew, but $50 is a pretty low price for a dinner cruise on the lake. For the price it gets three stars. I think this is kind of like the Old Country Buffet of dinner cruises. I'm sorry, but I thought the food was pretty awful. Everything was just camouflaged in cream and butter and the rolls were dry, the pasta salad had a funny aftertaste and the green beans were just plain yuck. The carrot cake was quite yum though. If you pack some granola bars and a flask you can have yourself a nice evening on the lake...you go for the view really and it's quite spectacular. The staff weren't the most professional, but weren't awful...just kind of awkward. Anyone else heard of a white wine spritzer being made with Sprite?! read more

Mystic Blue Cruises - View from Mystic Blue at night. - American Near Me - Chicago, Illinois

My boyfriend and I went on the New Year's Eve fireworks cruise and I'm delighted we did! At $150/person (plus obscene "administrative fees") it seemed at first to be too much money, but when I thought about it, we could easily spend that much just being out in Chicago on any given night. This way, we knew we'd have what we needed for a good time. From when we first got on the boat, we knew it would be a blast. The crew were very welcoming and fun, and we were greeted with champagne & cranberry and another drink (it was light blue and had a raspberry flavor). Both drinks were great! Our server was a hoot and she reminded us that there was a premium bar, so I ordered Grey Goose. The appetizers were delicious! They were simple (meat on skewers with sauces, cocktail shrimp) but they were perfect bites. Dinner was good, although I admit I don't remember much of it--but the conversation at dinner was great! I actually forgot to get dessert, but the rest of the group said it was awesome. At first I was annoyed that we had assigned seating, especially because we met some lovely, hilarious people from southern California on the way onto the boat, but they were very accommodating about letting us move around (we had a four top table and they had a two top, so they joined us at our table). The service continued to be wonderful the whole night. We drank, we danced, we laughed. Call me old, but it was great to NOT be crowded in a drafty obnoxious bar with a bunch of idiots. It was just plain fun without the irritation of Too Many People. When midnight arrived, there was champagne everywhere and we went out on the top deck, which was icy and really freakin' cold, but an unbelievable experience. We watched the fireworks at Navy Pier from the water--how cool is that?!?! read more

Mystic Blue Cruises - Chicago shortly before midnight, Dec. 31, 2013, from Mystic Blue. - American Near Me - Chicago, Illinois

I was visiting my bf in Chicago for a week, and his parents wanted to treat us to a night out, so they bought us tickets to the Mystic Blue Cruise. According to the instructions they sent, boarding started at 4:30PM, and you are supposed to pick up tickets up to an hour beforehand. Make sure to give yourself enough time, because Mystic Blue is located near the end of Navy Pier so you'll need to walk a decent distance before you get to the actual boarding area. Upon boarding, they will take a photo, which you can purchase later on during the cruise--1 for $20 or 4 for $40. When you enter the boat, they will check your tickets and take you to your table. Our seat was next to the window, which was nice. As the boat was not full, they moved some other people around to make sure everyone had lots of space, which was really nice, as originally it was quite squished with three couples sitting next to each other on the small tables. Our server came by after a few minutes to introduce herself and explain the boat. She was super friendly and helpful. The server will also take any orders for drinks, which costs extra. The drinks are quite pricey, but thanks to Yelp, checking-in gives you a free drink! Make sure to ask the server which drinks are included (I was told 2 of the drinks didn't count). I ordered the Violet Hour, and it was delicious--sweet and I enjoyed the pieces of fruit in it. The food buffet started at 5, and everyone stood in a long line. Instead, take this time to explore the boat and go upstairs--there's a really nice lounge area, and there are also some games (eg: giant chess board). The food itself was quite mediocre, the sirloin/chicken were both quite dry, and I didn't like the veggies. The baked pasta and the mashed potatoes were my favorites. The dessert is also just average. As the ride went on, people got up to dance and move around. Unfortunately for us, it rained on and off so we were mostly stuck inside. The view of the city was beautiful, but since the light was against us, pictures couldn't quite capture the beauty that your eyes see. Overall, I would say come for the experience, and don't expect too much from the food. I possibly enjoyed it so much since I didn't have to pay for it, and I got a free drink. So depending on how much it was, it may not be worth it for you. read more

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I had a very disappointing trip but Entertainment Cruises truly lives up to their mission for customer satisfaction. I was immediately contacted by a Manager from Entertainment Cruises upon my Yelp Review and referred to an Administrative Manager who took my concerns really seriously and personally contacted the Directors and General Managers of the cruise. I am very satisfied with the level of quality customer service I was provided after I filed a complaint. It makes me comfortable to book with EC in the future. Perhaps the boat I went on was just a fluke. Thank you again. read more

To whom it may concern, I attended an event on July 12th, and was very excited about it. When I arrived earlier than the stated boarding time, I found an incredibly long line, and found very polite requests and questions offered by other attendees to have been met with curtness and impatience from one specific staff member, who appeared to be the primary point of contact for the event organizers. While I understand that there are protocols and procedures for any venue that hosts concerts and parties, I was disappointed by the attitude that this staff member had toward the attendees of the event, and it discouraged me from asking any questions of the staff on the boat, or the organizers, who were being rebuffed and patronized the entire evening, especially once the cruise ended. I seriously doubt I'll attend another event aboard this ship. Thank you for your time and consideration. read more

I am prejudiced about this cruise line--this was where my future husband took me for our first "big date" - on my birthday. The line offers pre-paid cruise packages, both for lunch and dinner and these are reserved seating. Its buffet style, but very good food. There is dancing, music, food, liquor and the lake, what more could you ask for? Fireworks? Oh, on Wednesday and Saturday, Navy Pier supplies those! read more

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This was like a bad dream. Bad food - all starch buffet, terrible waitress (she was nice, but literally would have to be chased down and reminded three times to get a beer for someone at the table) and awful cheesy music. The cruise is just like the rest - same path north and then south and then docked - all within 2 hours. Seriously, the buffet was one of the nastiest I have seen AND they are still trucking out the "chocolate fountain" that shouldn't be seen outside of weddings. I suppose if you have nothing better to do with your money than waste it on this stuff, go ahead, but I would rather skip the food charge and take one of the other options. (Get some churritos on the pier and bring those instead - yum!) read more

Food: 2 Service: 3 Decor: 3 Came here for Northwestern Senior Formal. Pros: -dj was okay and much better than The Odyssey's, but the music selection still needed work (was probably more appropriate for some girl's sweet 16 party) -view was nice Cons: -food was disappointing, although it was the same as The Odyssey's (breaded chicken strips, carrots and celery, meatballs, mac and cheese, chips and cheese sauce, chocolate chip cookies on a stick, profiteroles (which were okay), and chocolate cake) -service was mediocre (had to walk around to find someone for water) read more

My mom loves cruises so she wanted to do this when we came here which I was totally fine with. It wasn't the best cruise ever but it was interesting. There was a buffet which the food wasn't the best but it wasn't the worse. My mom paid $50 a person which included our meals, drinks (soda and juice of course) and it came with a bouqet of ballons and we also each get a cup! The cruise did consist of a lot and I mean a lot of elderly people which made it fun to watch them dance on the dance floor. It's great at the top where you can sit with your food and just watch the city from the ocean. read more

Mystic Blue Cruises - American Near Me - Chicago, Illinois

Firstly get unlock the free premium drink as you get the real cool blue mystic drink and got get to keep the flashy glass Dancing was so much fun everyone knows how to get their Groove on and not care what others think. Music was fantastic from the latest hip hop to the 90s travel mix. Shaggy was played at one of the songs lol.. Knocked off two stars mainly because 1) the server at our table was terrible. He didn't come back for 40mins and when asked another server to take our order they said to wait for our original server. Waited another 10mins and by now that's 50mins so we just went to the bar and ordered the drinks ourselves and had to practically ask another server again to either find him and bring him to us or take our order. 2) food was cheap but not tasty at all. I would eat before going in and party the night instead ;) read more

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Bought tickets on Groupon for pretty cheap (~20 per person) on a Monday in July. Maybe it was the boat I was on, but I didn't think it gave off a clubby vibe at all. There was no DJ playing music and there was no dancing at all. Since it is a cheaper boat, it does attract a different crowd. Was pretty disappointed that I couldn't use my free drink coupon for checking in and didn't really understand the reason why I couldn't. Drinks are super small and expensive, so I would recommend going somewhere else first. You can also buy food on the boat, but it's mostly just bar food. The view of Chicago and being on Lake Michigan is definitely worth it. Make sure to go on Groupon to find some better deals! read more

I thought the cruise was great! Very amazing views, even if you are just going back and forth close to shore without ever really going anywhere out on Lake Michigan all that much. The DJ was lame, but kind of fun. The buffet was acceptable. Probably the baked potato-encrusted tilapia and the pasta were the best parts. The rolls could've used at least some warming instead of being cold, hard bread stones straight from a bag. The desserts were good, but very much something bought in bulk and not made in-house. (On-boat?) The best part was really just going up to the top deck, feeling the warm breeze of the night in your face and having something cold to drink with colleagues and friends. read more

We spent out special day onboard the Mystic Blue despite the gloomy weather we had a great time the staff is always so nice and the food was good. The music made the day perfect. read more

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I attended an event hosted on this boat on Friday, July 12. I paid for my ticket for this event via Eventbrite weeks earlier. After about 45 minutes past the boarding time, we were still waiting. I heard other attendees saying that they heard staff saying we needed paper tickets. There were no staff members to direct the line to paper tickets printed by Mystic Blue/Navy Pier! ! Dozens of people were not allowed to board the ship and told to get refunds because a limited number of tickets were printed! I have attended several events with 50+ attendees on Eventbrite and scanning my electronic ticket or ticket printed at home was always an option. Why allow an event to be posted on Eventbrite if you will not accept tickets from there? I was able to board the ship after like 3 hours on the pier waiting. The ship was clean, the food was alright, but the drinks were a bit overpriced. What really solidified my opinion of this company was that when it was time for us to leave, they rushed everyone off the boat! I understand that the boat is rented for an allotted amount of time, but I wished they had more courtesy when telling everyone to leave, and honored the Eventbrite tickets. read more

Watching the skyline and Navy Pier at night took my breath away! I attended a wedding on this boat on a Saturday evening. The exterior is absolutely ugly but I was pleasantly surprised on the interior. It was a bit small to my liking but it was a great size for the number of guests at the wedding. The food provided by the cruise was great, however the fish they served a a bit under-cooked. Everything else was cooked well. read more

I was offered a free drink for doing review and was told I couldn't use it....very disappointed! Will not be back ever.... will not tell my friends about it read more

Mystic Blue Cruises - American Near Me - Chicago, Illinois

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This cruise is really what you make of it. In one sentence, I would say that I was well-fed, the live 2-man band on the top deck was incredible (I want them to play at my wedding incredible), and the views of Chicago were really beautiful, especially while the sun is setting and a cute date on your arm. A great romantic and fun night with a special someone, or the family! This isn't a luxury cruiseliner, but it isn't a shabby boat either. The servers REALLY try to make your night special and are super attentive. The mix of people on the ship are either folks on a company outing/mixer, couples celebrating anniversaries or b'days, or families celebrating b'days, and other random people who were smart enough to buy a Groupon! :P The food was decent, not anything special but always well replenished. Mashed potatoes, salad, potato skins stuffed wish delicious seafood, beef, rolls, and something else. Halfway through the cruise, they switch the spread to dessert. My only gripe is that downstairs, where you eat, the music is played WAY too loud and the music selection is like, from middle/high school dances. OH! And the boat actually doesn't leave Navy Pier very far. I was sad when we only sailed as far as Adler Planetarium, then came back to the Pier. :( read more

Mystic Blue Cruises - Buttery steamed vegetables and potato skin stuffed with seafood! - American Near Me - Chicago, Illinois

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For the record it was *not* my decision to set sail on Mystic Blue...call it coercion, bribery, blackmail, what have you, but go I did. In short this maritime mode of entertainment is fairly bush league; read: Saturday in school...that would be "No Class" for those of you in Rio Linda. It's crowded. It's a bit cramped and somewhat claustrophobic in the lower levels. It smells of damp, moldy carpet that's perpetually exposed to moisture. The food "looked" terrible. Getting a cocktail is a nightmare due to staff ratio. Etc... If you're of HS or teen age, this is probably Aok but for everyone else, allow me to reinforce what you probably already know and let this review serve as caveat emptor. read more

Mystic Blue Cruises - American Near Me - Chicago, Illinois

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Great time and great way to relax and see the city. The staff was good. Adult atmosphere. read more

Mystic Blue Cruises - TGIF - American Near Me - Chicago, Illinois

Here's the deal on this cruise - it's cheap. I don't know if you knew, but $50 is a pretty low price for a dinner cruise on the lake. For the price it gets three stars. I think this is kind of like the Old Country Buffet of dinner cruises. I'm sorry, but I thought the food was pretty awful. Everything was just camouflaged in cream and butter and the rolls were dry, the pasta salad had a funny aftertaste and the green beans were just plain yuck. The carrot cake was quite yum though. If you pack some granola bars and a flask you can have yourself a nice evening on the lakeyou go for the view really and it's quite spectacular. The staff weren't the most professional, but weren't awfuljust kind of awkward. Anyone else heard of a white wine spritzer being made with Sprite?! read more

Mystic Blue Cruises - American Near Me - Chicago, Illinois

To note one item. The actual cruise line was not responsible for the event. It was Chi-Town Events. Mystic Blue is very nice and was happy To help and assure us this is not the kind of thing the may promote. So Mystic Blue is great. Just watch the event company. And ask first. Thanks read more

I am deeply disturbed by the lack of professionalism exhibited by this company. I recently attended an event this past Friday 6/12/19, where I was left aghast at the treatment. The cruise refused to allow people to board which caused further delays to the boat leaving the dock. Many people that paid their hard earned money for tickets were aggressively turned away after waiting hours to board. The explanations for this behavior were nonsensical. The only conclusive evidence I could provide for such behavior was discrimination based on race. This would not have happened if the patrons were white. Since it was a majority black event they felt entitled to treat people poorly. I hope this company goes under, no pun intended! Also those drink prices were ABSURD! On what planet does it make sense to charge 10.59 for half a watered down drink. Pathetic all around. read more

Relaxed yacht not too Fancy. But definitely lame and discriminate towards black folks. They didn't let our whole party get on the yacht, even with knowledge of the head count ahead of time. We were meant to bored at 930 they didn't allow us on til 11 than docked at 130 and told us it was time to go when we were promised a certain amount of time! Extremely unprofessional don't recommend. read more

I'll start with the only positive I have regarding this midnight Cruze, the upper deck was really nice. Peaceful, a beautiful view of the city. I loved it. If you intend to drink be prepared to spend a Ridiculous amount of money. $62.50 for 5 8oz drinks. The snacks were mediocre at best. But by far the worst part was the music. We spent the majority of our stay on the bottom deck as the third had a private party and the middle was packed. There was zero variety of music. The DJs main selection was music no one could dance too and it was clear because no one was dancing. We decided to make the best of it and "dance" anyway. The whole night he played one song that had EVERYONE on the dance floor. All that showed me was that people wanted to dance but couldn't because the music played was not dance music. He went back to playing music no one danced too. In the end we were all glad to leave the ship. I for one won't recommend it to others or go again. read more

Handled a recent booking for a party incredibly unprofessionally. Boarding staff did not allow folks to board on time, as they told everyone they wouldn't be scanning tickets from phones so they had to print last minute. They printed list not by alphabetical order so it took even longer for people to get on the boat. Therefore we were not on the lake for long. The event itself was exceptional due to the organizers but the boat staff made it difficult. Oh, and the drinks were far too expensive for all the trouble they put us through. Would not recommend this boat company. read more

We sailed the Mystic Blue on a happy hour sunset cruise, and it was amazing! Super relaxing cruise, we enjoyed looking at the gorgeous Chicago skyline and a glorious sunset. There was a cash/card bar that you could get drinks from, and a few items on the menu that you could get to eat. Definitely recommend trying the Blue Long Island, it's mystical, it's blue, and more importantly it's delicious! read more

Mystic Blue Cruises - American Near Me - Chicago, Illinois

I was on board for a dinner cruise. The event was put on by the Connecticut chapter of an organization I take part in during our week long conference in Chicago. The staff on the boat was fantastic! From the waitstaff and bartenders to the DJ and the crew, they were all very helpful, very kind, and very engaging. Some of them volunteered up their dance skills to get more of us out on the floor as the night went on! The food was ok, but no one left hungry for sure. There were plenty of appetizers going around and then a buffet which included salad, chicken, pasta, beef, tilapia, and mashed potatoes. I actually ate too much and then could not partake in the dessert bar, however, other people at the event assured me it was more than ok with their repeated trips back up. It was cold outside, so none of us ventured outside during the cruise for pictures. The view of the city at night was just gorgeous though. I feel so lucky I got the chance to do this. Everyone in the group seemed pretty happy and I am almost certain fun was had by all. I could see how some people may be unhappy considering the price. Therefore my disclaimer would be that our tickets were $50 and it was supported by a few sponsors, so my review with that consideration may be a bit different. I also have been on very few dinner cruises and this was my first time in Chicago. Glean from that what you will! read more

THE ONLY THING GOOD ABOUT THIS CRUISE IS THE VIEWS!!!! First let me start with the price. Five years ago I paid for 2 people to go on this cruise and the total was $78. When my husband and I went on 6/30 is was $102 per couple. I am not sure why the price went up when the quality went down. The extra money must have went for the POLICE SEARCHES right before you get on the boat. I've never seen more police for just an outing on a boat. Plus it was an extremely hot and humid night and the cops told me to throw out my unopened bottle of water. I was pretty pissed because in order to get water you had to go onboard and wait in the bar line which was always long. It wasn't until the end of the night that they even sat the water out where we could just pour it ourselves. I couldnt believe I had paid for this experience. I understand why I cannot bring bottled water on an airplane, but what was the point of us not being able to bring an unopened bottle of water on board the boat??? The worst part was that later on I saw several people who had bottled waters that they had brought on board with them. So not only were the police full of shit, but they were inconsistent. Go figure!!! The buffet was just meatballs, breads,chicken strips, celery, carrots, egg rolls. Your basic frozen food/reheated fair. Plus the people were dressed in booty shorts, I AM A FEMALE AND SAW MORE VAGINA ON THIS BOAT THAN IN THE WOMEN'S LOCKER ROOM AT THE YMCA!!!The dress code online said that we should dress in appropriate club attire, but these women were damn near naked. The music was just ok and we spent much of our time on the top floor enjoying the awesome views. Now lets talk about the drinks. Remember this was a hot night, and the boat served beers in plastic cups. SO BEER GOT HOT PRETTY FAST!!! The beers were $7, and the "special" was the blue island for $ 12.75. Oh and the bartender told me that you could keep the cup, which was nothing more than a cheap Party City style light up cup. Without the cup it was $10, but no one told me that until my frugal aunt mentioned that she asked the bartender for no cup and he charged her $10. I guess if you don't ask, they don't tell. By the end of the night I ordered one more blue island and the bartender told me it was $14. When I told him that it was the special for $12.75, he looked at me with a pissed look and said," oh yeah I forgot about that". All in all the music was basic club music for a 16 year old(I'm 29), the food was basic reheated frozen food, the drinks were expensive without reason, and served in tiny plastic cups ranging from $9-$14, and the staff had an attitude. Sadly the ONLY thing good about this boat was the view. Which I would have seen anyway had I just took a water taxi for $10 per person. read more

There is something really wrong & suspicious about the bad reviews for the Mystic Blue, that I HAD to make sure I write a review about my experience. One word: FANTASTIC. Another word: ACCOMMODATING. Truly, compared to the other boats, Mystic Blue is THE FUN BOAT. I organized a large party for about 200 people on this boat, and EVERYTHING, from my AMAZING sales associate (Lucy Sharkey), to the restaurant manager (Lalo Garcia), the staff, the buffet, the service, the boat crew, the DJ, the boat itself, WAS PERFECT. My party was beyond satisfied and happy all because of Mystic Blue and their commitment to great customer service! ANY thing that wasn't up to par with what I had arranged (unexpected things that pop up), were handled IMMEDIATELY. Our party did the buffet brunch and it was EXCELLENT! There was so much food, lots of selection (we had choice of 3 meats, 2 breads/pasta, brunch items, 2 salads, PLUS veggies & a whole dessert buffet too! I honestly don't understand what other people are talking about in their reviews about the food. It tasted great too. My favorite was their penne pasta in the tomato cream sauce- VERY flavorful. We had plenty to drink, the kids in our party had an AMAZING time- they were SO happy. People even thanked me for arranging this party on the boat. ALL thanks to Mystic Blue cruises and their amazing staff! So let's break it down: *The Staff & Crew: super friendly & accommodating * The food: excellent flavor & plentiful * Entertainment: DJ was very very polite & respectful of our wishes regarding certain music, we even got to supply some of our own * Decor: very clean, classy yet casual, white tablecloth setting, very nicely decorated, my party was so pleased and impressed when they walked in * Sales: MY SALESPERSON WAS THE BEST- make sure you work with her for all your party needs! Her name is Lucy Sharkey * The Boat & Cruise: very smooth, long enough (2.5 hrs), excellent views * Extra Touches: the staff really catered to whatever we needed to help make our party special. They allowed us to personalize things however we needed. I will DEFINITELY be a returning customer; we are actually organizing a whole boat rental next and it's going to be this one!! read more

Ha - I'm getting a chuckle out of reading others' reviews of this vessel. This "cruise", if you can truly call it that, can be disheartening if you are expecting an extravagant ordeal replete with top service, top food, and top drinks. You can ideally hope for a great view and get it on a nice cloudless day or night, but duh on that one. Ahem. Operative words: Club. Mystic. Moonlight. Cruise. You read the description on their website, and you think, "This could be fancy, there could be great food, great dancing." Wrong answer. To my delight and laughter, the Club Mystic cruise reminded me of Soul Plane starring Snooppity Snoop as the pilot with the 25 cent luggage lockers. It was a fun time. Sure, the food wasn't great, but it was ok. The view was delightful. There were no uncoordinated people trying to dance, and when one girl tried to do some ridiculously stupid techno club dance, she was QUICKLY pushed out of the circle by people performing the correct choreography to "Cupid Shuffle." Down Down do your thing... read more

We were excited for our 3 year anniversary and I wanted to do something really great for our members! I thought of a cruise on lake Michigan - so I reached out Entertainment Cruises Inc. Our sales rep was helpful and gave me a few options. It wasn't until the day of the cruise that things didn't go the way our sales rep had said it would. We were told we would be together on the cruise...here is a direct quote from our sales rep "I would recommend trying to take care of last second additions by Saturday so we can assure that everybody in your party will be able to be seated together and make sure that the cruise doesn't sell out." When we arrived they informed me that never seat people specifically together and that we would have to find our space and try to sit together. I hate to complain, but for $2500 and 50+ people attending this event - I was embarrassed and not happy. Then we had the pleasure of meeting Erika Wagner, Restaurant Manager at Entertainment Cruises Inc. She not only went OUT OF HER way to try to seat us together, she did everything she could to make our 3 year anniversary party a HUGE SUCCESS! She remained professional (during my rant!), gave us the best-in-class server to care for our needs, and checked up on us the entire cruise! She truly saved our event and I'm so grateful for all she did! read more

If you are coming here expecting a luxury cruise, then you will be disappointed. Many people who I have talked to were disappointed with this fact. I personally love boats and being on the water. I knew I was going to enjoy my cruise. My wife and I went on a fireworks/dinner cruise here. They had a decent spread prepared: salad, seafood stuffed potato skins, pasta, mashed potatoes, BBQ pork, vegetables. There were a few other things, but this was all I really had. They did a great job of keeping the buffet fully stocked and everything fresh. The food was by no means bad and everything was tasty and hit the spot! Our server kept our drinks full throughout the meal and did a great job. After dinner, we set sail out on Lake Michigan. The waters wee calm but every now and then you could feel the boat rock a little. It was a smaller boat so I was expecting this. The two interior floors were nice and air conditioned and they had DJs spinning some tunes. They stuck with many crowd pleasers so I felt like I was at a wedding. The top open air deck was cool! They had a two man acoustical band playing and it made a very nice background. I wish there were more seats up on this deck as it was quite crowded. Overall I had a great time, just as I suspected. All of the staff that we came in contact with was very quick, friendly and helpful. The only thing that I wish could have been improved was that there could have been more outdoor seating. Other than that they did a great job. read more

I went on the midnight cruise for a friend's birthday, and it was a huge ripoff! For $40 you are admitted to a smelly boat for a 2 hour cruise and are served cold, nasty appetizers. Drinks cost extra. You have three floors to choose from. We started on the bottom floor. When we boarded the boat we were told to sit anywhere, so we did. A waitress came around to get our drink order. While we were waiting for our drinks, we were kicked out of our tables because they were reserved. How you were supposed to know that is beyond me. We then moved to the second floor, where they played the same 10 songs over and over. You can exit the second floor and hang out outside, or you can go up to the top deck and dance. However, dancing is very difficult due to the swaying of the boat. The only good thing about the cruise was the view. Seeing the skyline lit up at night is beautiful. I'm sure it's romantic too, but I can't really comment on that. read more

I wanted to do something nice for my boyfriends birthday and our anniversary. I found out that Navy Pier does fireworks on Wednesdays during the summer and began to wonder if they do dinner Cruises on Lake Michigan. Sure enough, I went on Google, found out they do and that's how I found this one! Overall, for two people open bar, reserved seating and dinner on firework night, the cost was around $200 per person. I also paid $25 extra for the picture they take one you go on the ship but unfortunately- I never received the picture-which is just highly unfortunate. I went to hand my ticket to the host, she looked at it and said my table was downstairs. The second I went downstairs I realized something wasn't right because I paid for a private table and there were no private tables down here. I went back upstairs and mentioned it to the host- she apologized and sat us at our correct private table which was decorated with confetti and rose pedals. We received a glass of champagne right away and were immediately greeted by the DJ and waiter. Out waiter, was extremely nice and found us throughout the ship to deliver us our drinks. The food on the ship was just extremely average. I am a little disappointed I went and paid for private seating because we only spent a total of 20 minutes at our table. Unless your solely doing an open bar, it didn't seem like it was worth $200 a person. I also checked the website and called someone earlier prior to the cruise and was told it would be a casual setting. My boyfriend and I felt completely underdressed compared to everyone else on board. For birthdays, your suppose to get complimentary dessert and I had to hunt someone down to bring something out to my boyfriend. The firework show was indeed absolutely beautiful, but I know I can find this experience elsewhere for a less expensive price. read more

Two stars is being generous...this was an extremely disappointing experience!!! We were not welcomed on board the ship. It didn't seem like the crew was really ready to welcome us aboard. The photographer was not set up when we boarded, which caused the boarding process to be backed up and we were rushed. They didn't tell us where to stand or help arrange our group of 6. Our picture was so awful and not worth purchasing. We were there to celebrate my mother's 80th birthday so it was extremely disappointing not to have the picture to remember the night by. The DJ did not mention or recognize my mom's birthday until we said something. Our server did have a happy birthday card for my mom which was nice. But that also tells me that they were aware of her birthday yet she got missed. The food was decent for a buffet and offered a lot of different options to please just about anyone. The salad with goat cheese was disappointing because it hardly had any goat cheese. The food was not out for very long before the dessert came out. And the chocolate fondue tasted burnt and it was hard to dip the fruit and other items into the pan. Extremely poor presentation. The alcohol, beer and wine selection were terrible and what they did have was overpriced. There was a wedding on the lower level of the boat and a large number of the guests from the wedding were dancing on the main level dance floor leaving almost no room for any us cruising on that level to dance. We were told that wedding guests have the run of the ship while we had to stay on our level or outside. The actual cruise itself barely went to the Planetarium and then cruised back just past the pier and certainly not to Montrose Harbor. Because there was still time to burn before we were to dock the captain cruised past Navy Pier taking us again to views we had already seen. Extremely disappointing that our views of the city were limited to around Navy Pier and maybe to Buckingham Fountain. Not much a cruise if you ask me and certainly not what was described on the website. We paid extra to get a guaranteed window table for our party. There were many window tables that weren't occupied and instead of spreading out those parties that paid extra we were all seated on top of each other making it hard to get in and out of our table. The staff was friendly once you got to the hostess and to your table. It would have been nice though for someone on the crew to let us know when dinner was going to be done being served, when the dessert was going to be taken away and when we couldn't have access to other levels because they were corded off. Despite all of this, my mom had fun celebrating a big milestone and that's what mattered most and why I gave it 2 stars. read more