We had a great experience this location as we are pricing out some marble or granite slabs for a redo. We found their team to be knowledgeable, friendly, and helpful during our visit. They have quite a selection and they are very informed about your options. read more

They have a huge selection of granite, marble, quartz, etc. A very very very big selection. But when I went there, I was invisible. When I flagged down help, they redirected me to another person who said they'd be with me after they did some measurements. Half an hour goes by and a different person tried to help me, but right off the bat I wish she didn't. The help I got wasn't really help. It was "look over here. Call me after you need me". I was attended to for 2 out of the 45 minutes I spent there. Great selection. Below average service. read more

Oh my gosh! This is one of the most amazing collections of God's artwork one could imagine . If you are considering a granite addition to your home, you must walk this fantastic collection of options. Darlene is a delight to work with and her staff are very knowledgeable and helpful with this nearly impossible array of "gotta have" selections. Some other options include back lit translucent counter tops and potential wall art we found to be just incredible. Granite is so unique and available in so many varying colors, patterns and translucency. Selections can be predominately a single color where as others are near impossible to describe. The option to purchase 1/2 slabs made almost every selection in their collection a possible choice. Note s few very unique slabs will not be sold split. I'd enthusiastically recommend you take a walk around their showroom warehouse with all these cooling "Big Ass Fans" just for the artsi experience! I dare you to leave without an idea (or desire ) for placing some of this natural beauty somewhere in your home. WOW does cover our impression upon leaving. read more

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Bought some very expensive quartz Countertops from these people. Over $12,000 worth. Stone was installed and watermarks appeared on a very expensive Piece of quartz. These watermarks could not be cleaned off and I called Mystic to get some feedback. They basically blew me off and said we can't help you. Nice . Don't buy from this company if you expect decent customer service. read more

Today was our second visit . Ashleigh is wonderful. The granite here is just beautiful and everyone is so helpful. They have no problem taking out the slab of granite so you can see exactly what it looks like. Just such a great experience. Will definitely recommend to anyone. Karen S read more

"Every Stone Tells a Story" is what Darlene, the owner of Mystic Granite and Marble told me once and she is absolutely right. That is why Mystic has the best selection in central Florida. Darlene is remarkable and takes the time to find out exactly what you are seeking to create in your home; and then the magic begins. She will find just the right stone to finish the story in your home. I believe your home should be the safest and happiest place. The caring staff at Mystic, under the leadership of Darlene will help you craft and create that kind of home. I highly recommend them. read more

I went to Mystic today - which was a two hour drive for me. I was told someone would walk me through and help me. It seemed like this person had the worst attitude and hated her job. I asked her about honed or polished finishes and she said it would be personal preference. I asked another question pertaining to stone and she said I just needed to do my research. Finally she told me I just need a designer and she is not a designer. I was not trying to ask her disigner questions at all. I was simply asking questions pertaining to natural stone to get the opinion of someone who works around it on an everyday basis. I knew my opinion already as an interior designer but wanted to hear her thoughts on some questions. She was totally useless. She ended up telling me I could just look around and she would be right back. She never came back. When I was leaving she actually told me that next time I come there I should make an appointment so that she can give me the proper time needed. There were only 3 customers in the whole place. I left and went down the road to find an amazing salesperson who answered all of the same questions in an extremely informational way and took me striaght to the exact product I was looking for in a warehouse less than half the size of Mystic. No more shopping at Mystic for me! read more

We were referred to Mystic by one of our established subs. They have an extensive selection of quality natural stone materials, a knowledgeable & attentive staff, and offer competitive prices. We would purchase from them again. Paul Straubinger - V.P. Straubcos Construction, Inc. read more

Service or lack of service was poor!! No one in the store, lady at the desk on the phone the entire time I was in the store. I understand the call may have been important, but at minimum she could have given me a wave acknowledging my existence. One lady came from the back, handed the lady at the desk something, made eye contact with me and gave me a half hearted smile and returned to the back. The entire time I was there, I received NO greeting, NO welcome or NO offer of assistance, which was a shame because I saw a few products I was interested in purchasing. I finally walked out and went down the street to Omega Kitchen and Bath where their service was outstanding!! read more

What a selection! This mostly female business offers amazing customer service, a professional and inviting atmosphere and they deliver everything they promise. 2-slabs of gorgeous marble and our custom kitchen and bar will be complete. Thank you! read more