This place was recommended by our paver guy and they have so much selection. We were able to find…read morematching travertine tiles for our pool surround. They have so many natural stone options as well as manufactured tiles. Everyone is so nice. I only went in the morning on weekdays and there was minimal wait. They bring stone to your vehicle. I ordered 45 pieces and was able to select the specific travertine tiles I wanted.

Stopped by here on a Saturday and they were supposed to be open 10am-4pm. It was around 1:30pm and…read moreno one was there. There was no sign on the door explaining the closure. It was ironic because we had just come from another flooring company who was also closed when they were supposed to be open, but they at least had a note on the door saying they were closed until Monday due to an unforeseen roofing issue (and we did see people on the roof). It's common courtesy to let your customers know why you're not open when you're supposed to be. Needless to say, they will not be getting our business because it would be hard to trust that kind of company. We did call before going to any other locations that day.

It was great reviews that led me to Floors & Tiles, and now I am adding my own. Ray from the…read moreCasselberry store is fantastic. He has great recommendations and plenty of unique, beautiful tiles at a good price. I am a very indecisive person, and Ray was always patient and professional while I wavered back and forth trying to make up my mind. And he is never pushy. He seems to genuinely want you to be happy, no matter how small your tile needs are, and isn't just about making a high-dollar sale. I will definitely return when I start my next remodel. Thank you, Ray, for making tile shopping a fun and pleasant experience!

Love their selection of materials and their customer service is great! We have done 3 projects…read moreusing their flooring and they are of great quality and style! Waiting for some more flooring to come back in stock to finish another project!!

I have been in here a few times and have had a very different experience from other reviewers to…read morethis point. The staff is courteous and knowledgeable, the selection is great, and the prices are good. I will be back for my next tile purchase.

Excellent service, quality of material, everything available. One on one service and attention.read more

When I told them what I wanted they immediately showed me exactly what I needed at a price lower…read morethan I expected! They have a great eye for tile, a great eye for quality, and are amazingly nice, personable people. I cannot recommend them any higher than that!

Wish I had read these reviews before working with AS. Make sure to get things in writing regarding…read morepromises made over the phone. My main gripe is the install was very messy. I had to take an hour out of my day to inspect the whole job after discovering a few small things before they wanted me to sign the completion paperwork. I'm glad I did. Shims not cut off. Very messy caulk job. Gaps in the caulk, entire section of caulk missed. They chipped a piece on brand new cabinets, which they took off to fix (delaying completion by about a week) and they wanted my final payment before the cabinets were even repaired. These were all things that I found as the client. I would expect that they held their installers to that standard. I definitely felt like I was the inconvenience when all of this happened to me. Wanted to share here so anyone using them knows what they may encounter.

We had used Amazon stone for three projects and happy with each and every one. The staff from…read moresales to cutting to install were beyond our expectations! We wouldn't hesitate using them again if the need arises

9 grade shop class , needed redwood for book case. Road my bike to the lumber yard , Thomas ,…read morebought redwood 1by6 . Loaded up and I still have the book case . That was 58 years ago !!

The staff behind the counter weren't very friendly. I walked in, said hello and the guy just…read morestared at me, finally he half s lied and said hello. i should have walked out at that moment. short story, after explsin8 g my project the man assumed I could accomplish the task and was negative. FYI : Men are not the only humans capable of completing carpentry projects. Eventually I worked with a friendly person in the lumber area but they didn't have what I needed. I thought going here would be better than Home Depot and Lowe's but it wasn't , not for me anyway.

Beautiful showroom. Worked with Taylor & designer. Both were so knowledgeable and helpful. Really…read morelistened to my needs and wants. Taught me quite a bit also. I love quality customer service & Taylor provides that. Looking forward to working with her more.

I've been in an out of here for the last several months trying to piece together our remodel…read moreprojects. The team here is so great. Super helpful and knowledgeable of all the things. I'm very indecisive but they have helped me pick and choose based on my feedback. Also, they can order anything you want or need! I found a beautiful selection on Pinterest and they ordered for me at no additional fee. Their showroom is great. They have tons of products and options displayed so you can get a better idea. Their pricing is comparable if not better than their competitors. They offer installation at a very reasonable price. Before install, they come out to quote but what's even better is they put together a project plan outlining the project area, colors, products, "trouble spots" etc so everyone's on the same page. We have NOT yet had our options installed but for shopping they've been great. I'll be back for install update!

I trusted this company, referred by a close friend, but it became a nightmare. Dustin Chandler gave…read moreme an estimate and said at most five leveling bags might be needed, and that I'd likely get a refund since most people don't need leveling. Once the floor was torn out, they demanded 35 bags, and my cost jumped by over 50%. At that point, I felt like I was being held hostage. They told me if I didn't pay, they would leave me with an unfinished floor. I was completely stuck. Even if they had asked for 10k more, I would have had to pay. The drilling was extreme. Recessed lights came loose and fell out. Some vents fell out, and others were left hanging, turning the first floor into a mess. I had no warning this kind of damage could happen. When I couldn't get help from the staff, I contacted the owner, Celeste Carr, expecting some resolution. The worst part of this entire experience was speaking to the owner, who told me I was being offered only cents on the dollar as a courtesy, which I declined given what I had already paid. Instead of helping, she justified everything and told me I should have read the fine print. I felt betrayed. My advice: read every line carefully. This company leaves you without options once you're in. I fully expect the owner will respond with a fabricated story, but I stand by my experience.