These type of places "services" are nonsense, unless you know "someone" there. Just another typical bloated gov. sanctioned non-profit operation like Fannie mae & Freddie mac I suspect. No doubt where hacks go to get paid well beyond their value. FED EX and UPS put the FEDERAL USPS into virtual bankruptcy because of its horrid service, now, they all work in concert together. Hopefully some atty. like HARLEY GORDEN of Needham/Newton Ma. will take on this huge waste of human capital and make the news. My sister steals my 90 yr old fathers ( A WWII UDT Navy Teams leader) savings account because he's become clueless in his old age*(90). He & I file a Medford PD report stating such(the theft). The MPD advises us to retain our own atty concerning this crime because its civil. Additionally he & I notify "Mystic Vally Elder Services" too hoping for direction... uugh! Their useless, useless, useless! First time I spoke w/them their main advocacy was they wanted to manage my fathers or any elders money, for an obscene fee no doubt! You're kidding me right?? Besides, my sister already stole it all ! AS we all know the Massachusetts state employment bar is low. Its bureaucratic agencies of unqualified bots or elected positions are already filled with hacks, thieves and crooks! If Howie Carr was still vocal these failures of mass departments of state sanctioned services might be consolidated condensed & addressed. UNREAL!!!! read more

mystic valley worst agency helping elder service in world crook lying misleading every employee worst than each other in america animals treat better than humans fraud crook office Amy cataldo head of office never return phone calls 3 weeks drop documents about housing help never call Amy fraud should arrested put in jail discrimination is normal in office I like to see law enforcement investigation my name Myron zeitounian as witnesses 781-520-0606 email myronolive@gmail.com attention for board malden office is fraud state and fedaral funding ready for help read more

Be careful working for or using this agency for help. The leadership and management engages in blatant racism. The CFO is a pervert who openly states he wants to fire people who have worked there for years, claiming it would save them money to hire new people at base rate aka more money in his wallet. You will receive a case manager who is very overworked and underpaid. Do yourself a favor and either find a job elsewhere or find home care privately if you can. Unfortunately this is a corrupt agency from the top down. read more

You people disgust me I lost my mom you denied the help emergency bracelet / necklace if you add approved she would still be alive my poor mother! I'm grieving the death of my mom everyday !!! That is no recovery I'm dead inside no recovery for me I cry and miss my mom everyday I see her dead in her coffin everyday and my family has to see me like this everyday it breaks my heart! Shame on you you care only about money not lives! You helped everyone else but my mom! read more