I had nothing but trouble here. I came here for a hair transplant and the hotel was included in the package. One of the key issues post-hair transplant is that you cannot sweat for 30 days. Guess what? The hotel doesn't have air conditioning. It's about 78 degrees Fahrenheit even with the windows open in the middle of December (about 42F outside) which is extremely hot. You will damage your follicles before even leaving the hotel just by this alone. Immediately when I got into the room, I sat down on the desk/computer chair and it broke. I called down to have it swapped out and they didn't come grab it like they said they would. I called again the next morning and someone came and grabbed it and said they'd be back in a couple of hours after it was repaired. The chair didn't arrive for TWO more days. There was no where else to sit except for the bed. Then when it was finally time to leave, I asked how much a shuttle would be. They said "$40 US dollars and the shuttle arrives at 6AM." To which I paid and set my alarm. I woke up at 5:45AM and went down to the lobby and at 6:25AM I asked where the shuttle was and they said "It came at 4AM. You missed it." I complained and told them they said 6AM, to which they disagreed but got me another shuttle anyways. Once I got to the airport I realized I had left my headphones in my room. I asked them if they could ship them to my house. They said they couldn't and I'd have to do it when I got home through DHL. This would've costed me a fortune. Once I got home I said "screw it, I'll pay it" and contacted them again to locate my headphones - which are tagged through my Apple 'Find My' app. They said they would contact me once they found them. They never called back. I called back two days later and they said they had found them and to call in the morning (it was very late night in Turkey) to speak to the manager about getting them back. I called and the manager wasn't there. I asked if I could send an email - they gave me the email address and said they'd contact me within 24hrs.......can you guess what happened? No contact. This was in early December. It's now Jan 22 and I don't have my headphones back and nobody has contacted me and now my headphones are not showing up on the 'Find My' app which leads me to believe someone who works there has stolen them. This hotel is a fucking scam. read more