We had a amazing experience at this store purchasing my Rolex for my 50th birthday…read more Kelly helped us over the phone great communication sending us pictures and prices ! When we arrived in Maui Eva helped us finalize our purchase she was very helpful and knowledgeable and sweet she helped us find the perfect Rolex for this milestone birthday We would highly recommend buying here we can't wait to come back to buy my husbands Rolex next !! Thank you again for the wonderful customer service !! The Vargas Family

I went in to discuss watches and just approximate timetables. Not guaranteed but just order of…read moremagnitude. The associate ran the conversation around in circles. I guess they are not in the business to sell watches to tourist but they are located in a top tourist area.....

I had been thinking about buying a Rolex for some time and while on vacation in Maui with my…read morefiancée and our friends (9/9-9/14), we decided to stop into Baron & Leeds to checkout the GMT and Submariner. Dean helped me out and was really patient and knowledgeable about all the models. While we were there browsing, chatting, and drinking champagne, they were nice enough to polish up our friend's gold Rolex President Day/Date, making the experience very relaxing. I didn't buy the GMT or the Sub that night, and Dean wasn't pushy in trying to get a sale done. He was really laid back and humorous throughout the whole process. We left that night, and I told him that we would be on the island over the next 4 days and that we'll see if we can figure something out before we left for LA. He stayed in contact with me over the next couple days and on the last day I came in to finalize the purchase and I couldn't be any happier. They overnighted the Rolex GMT to my residence (see pic), had no issues with either the transaction or the shipping, and I'm a very satisfied customer. This was my first Rolex purchase and it certainly won't be my last. I look forward to working with Dean and Baron/Leeds in the future! Thanks!

I am reposting this from two years ago to the correct store. I incorrectly posted to the wailea…read morestore 2 years ago. I did not notice this until I went to look up the sale people names as we are leaving for maui tomorrow for my wife's birthday again. The last experience was beyond phenomenal !!!

IMHO While waiting…read morefor our upstairs Fleetwood's reservation time, we decided to kill some time and check out the pretty sparkly things in the Na Hoku jewelry store. Angelina greeted us and happily showed us the pretty white gold/rose gold necklace (with adjustable length) around her neck! Smart girl! I'm all in for anything shiny and sparkly, so I knew I'd probably be getting a lovely jewelry souvenir from Maui! My cousin-in-law also loves rose gold, and she decided to buy the same necklace! There was only one in the store, so Angelina called the closest Na Hoku to see if they had another available. While we ate lunch upstairs, Angelina walked to the other store to retrieve it! My next mission is to find a pretty pendant to wear with my new necklace! Thank you, Na Hoku and Angelina!

Excellent service and very sweet sales ladies! Would love to visit this location again as they had…read morea great selection.

So our family has been going to Maui regularly for the past 18 years and each time we have to stop…read moreand visit Lee. She has become a trusted person for some great purchases my wife simply adores. She has designs you will find no where else. When we were there with our younger daughter, she would even offer her some affordable options. I bought my Bulova watch there and wear it regularly. Since the Maui fire, I have made attempts to contact the store to no avail, but we hope things are going well for the family as they are in our prayers along with others we consider Ohana there in Maui!

Walked in here with my hubby. Lee helped us and was amazing. She took the solitaire that I had and…read morecustom mounted it on to a Diamond band. It made my center stone look bigger and better in the new setting! Next time we're back, we'll have Lee help us with the band. Definitely recommend going in and seeing what they can do for you. Lee took my ring and had it remounted and ready for me in two days! Right before we left MauDiamond

I just got a watch in Whaler's village but the staff was not able to help me fit it to my wrist. I…read morebrought it here and Crystal was very helpful, kind, and professional and got it fitting perfectly. I'll be sure to stop at this location next time.

I was given a Na Hoku watch by my wife some years ago. When it stopped working, I sent it to Hawaii…read more(only place for repairs). I received an email a month later stating that it had to be further examined by their "watch specialist" which would take 3-6 weeks. When evaluated, it would take "13 weeks" to complete repairs, or they can return to me as is with no shipping charges!! Resale value is less than $50.00! Stay away from this company! Watch is being returned un-repaired..

We spent several hundred dollars for bathing suits and they $90 each and only after 3 wears one got…read moreall snagged on the butt so I took them back and they refused to exchange or return because we couldn't find our receipt! I asked them to check their system and they wouldn't! We will not be shopping there again or recommending them

In search for my 7th bikini set and board shorts for paddling... I walked in here with a mission…read more.. sadly, their bikini designs weren't calling for me so I checked out their board shorts... to no avail. Alas, I saw them... Sanuk black yoga mat flip flops! It was the token one left, with no size but it looked big enough to be my size (8) and I tried it and it was love at first sight all over again. I grabbed it... went straight to the register with a big smile -- staff smiled at me and I told him I've been searching for these color all day long. He said he was glad they could help... oh yes =) Anyway, cool spot for all you Sanuk fans and their bikinis/board shorts are a hit or miss depending on the season... that's what the staff said.

This review is specially for store Mgr Zach Donly!!!! A true…read moregentleman and a scholar. Zach takes great pride in guiding his clients down a road of success. Very knowledgeable in many aspects of fine jewelry and watches. Certainly a pleasure to converse with!! Please stop in and have a chat w Zach; you won't regret it. Thanks friend!!! Mark

The World According to Noelle Allergic Girl's Guide to Life…read more --------------------------------------------- Maui Honeymoon Review Series ---------------------------------------------- This is the largest location of Martin & MacArthur and holds the most of the Koa wood furniture. While shopping at Whaler's Village we decided to stop by and shop! We purchased: Seasoning Salt- Keawe Alae Upcountry Lilikoi (passion fruit) Jam Upcountry Lilikoi (passion fruit) Syrup Malie Plumeria Mist I absolutely love Martin & MacArthur for all my home good shopping needs :) Noelle's Notes If you spend $50 you can get your parking validated.

Ally and Lyn were amazing, they were patient and we're friendly . They showed the greatest…read morehospitality . We have been coming to the store almost every other day just cause of the great customer service . Thank you for taking care of my family

Place had many options for cheap-ER prices and was pretty well maintained, and had pretty cheap…read morespam-musubi. Unfortunately, the service they offered was simply unpleasant. When I returned my unused snorkel gear, the customer service said we had used it because there were faint traces of sand. However, I distinctly remember we did NOT use it whatsoever and whoever used it last was not honest. Additionally, whenever I tried to explain and justify customer service just said vigorously, "There's sand, there's sand..." escalating the situation. After a few minutes, the manager came and phoned the other ABC store location that I bought it from, and eventually we got a full refund. However, we spent 30 minutes getting questioned for something we did not do. All in all, this ABC store was very unprofessional and very rude. Not looking forward to visiting in the future.

Seth gave me, my husband as well as my girlfriend and husband super customer service!…read moreAll of the jewelry offered is stunning! I look forward to returning on my next vacation to Hawaii! It is a treat to be helped by Seth, such a professional and kind gentleman!

Modeled a little at GreenLeaf Diamond! Aside from their…read morebeautiful jewelry, I must give praise to Marion! We had to exchange an item that we bought a couple of days ago as a gift, Marion went above and beyond to help! Marion was knowledgeable to the jewelry and its quality, answered all of our questions and worked had to get us another item that was comparable to the one we originally bought. The ring I'm modeling is 5.5 carats, surrounded by beautiful diamonds... my god, my mouth dropped when she put it on me! Another beautiful piece is the pearl necklace I'm wearing- a combination of the white and dark (I think Tahitian pearls?)! There is also, as you can see, almost a full stocked bar in the background. Can't beat that! Would really like to thank Marion so much for her wonderful assistance! I hope to be back in the future! Worth a visit if you're a lover of fine jewelry! Let them know who sent you ;) I must make a note that there are NO REFUNDS, exchanges only, and you may be charged a 15% restocking fee! Make sure you really love it or want to definitely exchange for something else inside the store!