I went in to discuss watches and just approximate timetables. Not guaranteed but just order of…read moremagnitude. The associate ran the conversation around in circles. I guess they are not in the business to sell watches to tourist but they are located in a top tourist area.....

I have been wanting a luxury watch for a long time. But was intimidated by which one to choose…read more When we walked by this store, we went in to look and we were met by a super friendly sales person Breezie. She showed me lots of watches to get an idea of what I like and gave me a lot of knowledge on the different manufacturers. And she gave me some great advice. She said getting a watch is like getting a piece of art. It doesn't matter what other people think, it only matters if you love it. She also said, get the watch you love, not the one you like. So as I was trying on watches, there was plenty I liked but I kept going back to this beautiful watch and absolutely loved. The Breitling Navitimer B01Chronograph 46 and I bought it. I can't exemplify how awesome Breezie was to work with and she made the experience even better by bringing out champagne to celebrate. The whole experience was great and my trips to Maui just got more expensive since I will always come to this store when in town, to look for watches, and hopefully be helped by Breezie.

My fiancé and I came here on a whim while in Maui for our friends wedding. We had just completed a…read morehike when we walked into the store with me sporting my Casio, so definitely not looking our best. I was apprehensive at first about going in because anywhere else we probably would've been snubbed for how we looked, but we walked in anyways. We were greeted by Tony who was friendly and offered to show us whatever watch we wanted to see in the case. I had done a lot of research on the Submariner and loved the simplicity and understated luxury of the piece. Tony took the watch out and immediately placed it on my wrist and allowed me to have some time to look and take it in. I wasn't ready to commit to the purchase so I thanked Tony and after he gave us his card, we left. A few days pass and we are back at Whalers Village and again couldn't resist the draw of the watch and went back in. Tony, not missing a beat, immediately went and pulled the Sub out as I approached the counter. Again, I wore it for a few minutes while we discussed more in depth about Rolex and the watches provenance. We were offered champagne while there however after the glass was done, I still wasn't ready to make the purchase so we left. On our third visit, Tony wasn't in the store but we were greeted by his coworker and ushered in to try on the sub again. This time I was ready to make the purchase and wanted to make sure Tony would be able to receive credit for the sale. We were assured Tony would be the one to receive credit as well as see the transaction through in terms of packing and shipping (we wanted it mailed back home due to severe lack of luggage space). We made the purchase and I had it measured and sized before we left, after another glass of champagne we were on our way. Fast forward a few days, the package arrived in perfect condition with the watch resized and ready to go. Thank you Tony, and your team, for being patient with us and making our trip just a bit more special!

I had been thinking about buying a Rolex for some time and while on vacation in Maui with my…read morefiancée and our friends (9/9-9/14), we decided to stop into Baron & Leeds to checkout the GMT and Submariner. Dean helped me out and was really patient and knowledgeable about all the models. While we were there browsing, chatting, and drinking champagne, they were nice enough to polish up our friend's gold Rolex President Day/Date, making the experience very relaxing. I didn't buy the GMT or the Sub that night, and Dean wasn't pushy in trying to get a sale done. He was really laid back and humorous throughout the whole process. We left that night, and I told him that we would be on the island over the next 4 days and that we'll see if we can figure something out before we left for LA. He stayed in contact with me over the next couple days and on the last day I came in to finalize the purchase and I couldn't be any happier. They overnighted the Rolex GMT to my residence (see pic), had no issues with either the transaction or the shipping, and I'm a very satisfied customer. This was my first Rolex purchase and it certainly won't be my last. I look forward to working with Dean and Baron/Leeds in the future! Thanks!

IMHO While waiting…read morefor our upstairs Fleetwood's reservation time, we decided to kill some time and check out the pretty sparkly things in the Na Hoku jewelry store. Angelina greeted us and happily showed us the pretty white gold/rose gold necklace (with adjustable length) around her neck! Smart girl! I'm all in for anything shiny and sparkly, so I knew I'd probably be getting a lovely jewelry souvenir from Maui! My cousin-in-law also loves rose gold, and she decided to buy the same necklace! There was only one in the store, so Angelina called the closest Na Hoku to see if they had another available. While we ate lunch upstairs, Angelina walked to the other store to retrieve it! My next mission is to find a pretty pendant to wear with my new necklace! Thank you, Na Hoku and Angelina!

Excellent service and very sweet sales ladies! Would love to visit this location again as they had…read morea great selection.

So our family has been going to Maui regularly for the past 18 years and each time we have to stop…read moreand visit Lee. She has become a trusted person for some great purchases my wife simply adores. She has designs you will find no where else. When we were there with our younger daughter, she would even offer her some affordable options. I bought my Bulova watch there and wear it regularly. Since the Maui fire, I have made attempts to contact the store to no avail, but we hope things are going well for the family as they are in our prayers along with others we consider Ohana there in Maui!

Walked in here with my hubby. Lee helped us and was amazing. She took the solitaire that I had and…read morecustom mounted it on to a Diamond band. It made my center stone look bigger and better in the new setting! Next time we're back, we'll have Lee help us with the band. Definitely recommend going in and seeing what they can do for you. Lee took my ring and had it remounted and ready for me in two days! Right before we left MauDiamond

We spent several hundred dollars for bathing suits and they $90 each and only after 3 wears one got…read moreall snagged on the butt so I took them back and they refused to exchange or return because we couldn't find our receipt! I asked them to check their system and they wouldn't! We will not be shopping there again or recommending them

In search for my 7th bikini set and board shorts for paddling... I walked in here with a mission…read more.. sadly, their bikini designs weren't calling for me so I checked out their board shorts... to no avail. Alas, I saw them... Sanuk black yoga mat flip flops! It was the token one left, with no size but it looked big enough to be my size (8) and I tried it and it was love at first sight all over again. I grabbed it... went straight to the register with a big smile -- staff smiled at me and I told him I've been searching for these color all day long. He said he was glad they could help... oh yes =) Anyway, cool spot for all you Sanuk fans and their bikinis/board shorts are a hit or miss depending on the season... that's what the staff said.

This review is specially for store Mgr Zach Donly!!!! A true…read moregentleman and a scholar. Zach takes great pride in guiding his clients down a road of success. Very knowledgeable in many aspects of fine jewelry and watches. Certainly a pleasure to converse with!! Please stop in and have a chat w Zach; you won't regret it. Thanks friend!!! Mark

The World According to Noelle Allergic Girl's Guide to Life…read more --------------------------------------------- Maui Honeymoon Review Series ---------------------------------------------- This is the largest location of Martin & MacArthur and holds the most of the Koa wood furniture. While shopping at Whaler's Village we decided to stop by and shop! We purchased: Seasoning Salt- Keawe Alae Upcountry Lilikoi (passion fruit) Jam Upcountry Lilikoi (passion fruit) Syrup Malie Plumeria Mist I absolutely love Martin & MacArthur for all my home good shopping needs :) Noelle's Notes If you spend $50 you can get your parking validated.

My fiancé ordered a ring from here, we picked it out together while we were in Hawaii in December…read more The first issue was the ring took much much longer to be sized and shipped then my fiancé had originally been told. Things happen, I get it. The ring finally arrived and it was beautiful. Less then two weeks later, I noticed one of the small diamonds around the band had fallen out. The ring had a "warranty" so we took it to a local Na Hoku in Roseville, CA and they told me not only would it take 13 weeks to be fixed but that it could be considered "normal ware and tear" and might not be covered by the warranty. Normal ware and tear?! I hadn't even had it for two weeks!! And the fact that it would take so long was disappointing. We'd rather just pay for it to be fixed locally with quality in a timely manner. A disappointing event for such an exciting time in our lives.

After going in several jewelry stores on Front Street looking for someone to measure my ring size…read moreand help me get a ring guard to wear with my new engagement ring, which was too big, stay on my finger - and getting rude reception from most of the ladies at the stores, I'm so happy I went in this store and talked to the sweet ladies working there. They were helpful and attentive in helping me, knowing I wasn't going to buy anything. They helped me find the exact right size for my ring, and let me know that I could get a ring guard at Claire's boutique in the mall down the road, and when I showed interest in the beautiful Birds of Paradise necklace they had, she put it on me and answered all my questions. Then she was sweet and still helpful after knowing I wasn't going to buy it. A few other jewelry stores told me there was no way to get a ring guard anywhere, they didn't sell them anywhere, and pretty much were rude and wanted me to just leave their store, even after hearing I was just engaged and wanted help with my new ring! I'm so glad I went in this store, they have beautiful jewelry and charms, and I did find the ring guards they were talking about and was able to wear my new ring while on vacation there. And the other lady who was working in the store went out of her way to be nice to us too, even though she definitely wasn't getting any commission from us that day. Great experience overall. Can't wait to get that $600 birds of paradise charm one day :)

Great experience at ABC Stores #48 at Lahaina Cannery. Ms. Lyn and Ms. Ally were outstanding…read more Friendly, welcoming, and genuinely helpful. They took the time to offer great suggestions and made the whole visit easy and enjoyable. That kind of customer service stands out and makes a difference. Thank you both--Mahalo!

Really good prices for souvenirs! Oh man! Highly recommend. Bought a bunch…read more Lots of clothing, kitchen souvenirs, hats as low as $9 and sturdy as well! Friendly staff. Home to spam musubi. Good quick bit while we continued shopping lol

Seth gave me, my husband as well as my girlfriend and husband super customer service!…read moreAll of the jewelry offered is stunning! I look forward to returning on my next vacation to Hawaii! It is a treat to be helped by Seth, such a professional and kind gentleman!

Modeled a little at GreenLeaf Diamond! Aside from their…read morebeautiful jewelry, I must give praise to Marion! We had to exchange an item that we bought a couple of days ago as a gift, Marion went above and beyond to help! Marion was knowledgeable to the jewelry and its quality, answered all of our questions and worked had to get us another item that was comparable to the one we originally bought. The ring I'm modeling is 5.5 carats, surrounded by beautiful diamonds... my god, my mouth dropped when she put it on me! Another beautiful piece is the pearl necklace I'm wearing- a combination of the white and dark (I think Tahitian pearls?)! There is also, as you can see, almost a full stocked bar in the background. Can't beat that! Would really like to thank Marion so much for her wonderful assistance! I hope to be back in the future! Worth a visit if you're a lover of fine jewelry! Let them know who sent you ;) I must make a note that there are NO REFUNDS, exchanges only, and you may be charged a 15% restocking fee! Make sure you really love it or want to definitely exchange for something else inside the store!