If I could give this office 0 stars, I would…read more Every time I had an appointment, the office was running behind. It was common to sit in the exam room for 15-20 minutes before the provider came in. My first physician, Dr. Guzman, was wonderful, but she left the practice. I was then assigned to Dr. Pinkos, who I also liked. Unfortunately, she left as well, and no one informed me. I only found out when my pharmacy requested a refill for my prescription and it was denied. I completely understand that an appointment is required before refilling certain medications. My issue is that no one notified me in advance that my provider had left or that I needed to schedule an appointment. By the time I called, the earliest available appointment was a week away, and I was almost out of my medication. The medication I take for anxiety and depression should not be stopped abruptly because it can cause withdrawal symptoms. I asked if I could receive a small refill to get me through until my appointment, but I was initially told it was against office policy. When I explained my concerns about withdrawal symptoms, I was told to go to an urgent care. Later that same day, the office was miraculously able to schedule me for a telehealth appointment that evening. However, during the telehealth visit, Dr. Maria Braun spent much of the conversation arguing with me and repeatedly placing the blame on me for the situation, despite the fact that I had never been notified that my provider had left the practice or that I needed to schedule a follow-up appointment. I left the conversation feeling unheard and blamed rather than helped. In addition to that experience, I found the office to be unprofessional overall. Maria, the Director of Office Operations, was not professional in my interactions with her. The staff also routinely called patients back by simply saying, "Come back," instead of using patients' names or verifying their name and date of birth, which is a basic patient safety practice. Phone calls were also handled unprofessionally, as staff often failed to introduce themselves. Overall, my experiences with this office have been frustrating due to poor communication, long wait times, and a lack of professionalism. I would not recommend this practice.

From the owner: Maria A. Braun, MD - Amy Guiles-Lachina, DO - Laura Vedder, PA-C - Sarah Guzman Nava, PA-C. We are…read morefamily physicians in Wyomissing, PA, offering primary care for the whole family & treating a broad range of conditions.

I had been experiencing acute sciatica and a bulging L4 for months. A few injections to the nerves…read moremade no difference. My doctors suggested physical therapy. I chose Strive on Penn Avenue in Wyomissing. The program they designed for me was gentle yet strenuous enough to build back muscles that took the pressure from the nerve. It was a well rounded program including heat therapy and hands-on back therapy. Strive personnel are well trained, friendly and upbeat, as well as compassionate . The facilities and equipment are constantly being cleaned. I highly recommend Strive in Wyomissing!

I just started therapy at Strive, but the staff couldn't be more co siderate and helpful in putting…read moreme at ease. The therapist is solution focused in her educational approach and thus far has given exercises which are already helping . Thankyou so much! Marie

I can't say enough good things about Steve Longenecker and his team, both in the office and at the…read morehospital. My knèe replacement was a success. The process was throughly explained the staff had me prepared prior to and after tje surgery. They did not sugar coat the process and let me know I would be an important part of the recovery process. My sincerest thanks to the Longenecker Team. I was very blessed throughout the care I received. With great appreciation, Mike Fella

Dr. Longenecker is excellent and compassionate. I don't know where he gets the time and energy. He…read moreand his staff take the time to listen (sometimes you have to speak loudly). But you know your body and you know if something isn't right. I was to another Orthopedic Specialist that wouldn't listen to me and then came to Dr. Longenecker for a second opinion. They took the time to show me what a normal knee should look like and we tried treating it before we had to go through with the Total Knee Replacement. While in his care I fell and I complained that something was wrong with my other knee. I had to convince them to do the MRI and sure enough I had a torn meniscus in the other knee. I had a script problem with my insurance and one of the doctors personally took the script to the pharmacy knowing I had been through enough. You aren't just another number.

Really was hoping that they could help my daughter who broke her wrist & my son who suddenly lost…read morefeeling in his pinky & was experiencing weakness in his hand. We went to the Urgent Care on Friday and they did strength test on my son and x-rayed my daughter's wrist. We were then referred to an orthopedic. OAR were the only ones that could help us on Monday because they accept walk-ins. It was a $75 copay for each child with my insurance. They helped my daughter, however, my son, they barely even looked at his hand and told me there was nothing they could do. The only thing they could do was refer me to physical therapy. My son was upset because he can barely hold a pencil. If they didn't think they could help him then why did they take the $75 for doing nothing? He sat in the chair & that's it! It would have been way different if they said. "We really can't do anything to help you" and then didn't take any money because no service was rendered. Just wanted to make everyone aware before you visit that you may end up paying for nothing.

Dr. Mancuso is rude and doesn't listen. Only saw him for two minutes and he rudely yanked my arm…read moreand said the only reason I couldn't move it was bc of my subconscious and that I was apparently "subconsciously fighting him" while he was trying to move it. Didn't think once that maybe it was bc I couldn't move it. I also didn't know that he had a psychology degree and was so in-depth with consciousness. I would not recommend going to see him, especially if you're female. The front desk staff however is very ni

My favorite doctor of all time is in this practice. I have been seeing Dr. Posner for almost 20…read moreyears. He is exceptionally professional, thorough and kind. On one occasion when he ordered a chest X-ray and insurance refused the order. He went out of his way to get it done, he got on the phone insisted it needed to be done, re-did paperwork at their request, let me know what was happening and finally had the order accepted. I was especially relieved when the test showed problematic cells and a partially collapsed lung. The practice in general is friendly, the office is clean and convenient. I highly recommend this office.

I had a wonderful experience at ENT head and neck specialists. I had surgery with an overnight stay…read moreat the Surgical Institute. From the time I had my initial appointment, surgical visit, overnight stay and a follow up visit, everyone was friendly and helpful. I needed a Covid test done and my insurance company said they won't cover it because in their opinion it wasn't 'medically necessary'. The office helped me along with my insurance rep have the test covered for me as it was, afterall, oral surgery. I would certainly recommend this office to anyone that needs ENT care.