Terrible customer service - they will pick and choose who they feel should receive early check in…read morefor free or with a fee. After many years of this we will find a new house managed by a different company.

Stan White (SW) realty manages this home but used VRBO to post. Rented vaca home arrival 6/10/23…read more Received text from SW after check in that washer broken. (Why they waited until after check in is a mystery ). They stated (after I pressed what we were to do) that Maybe fixed in couple days. But then No repair and no communication regarding if it would ever be fixed. It wasn't. Of course none of the occupants of this big home had enuf clothes. Time spent at Laundromat instead the beach. Also evening of check-in no linens. No one at rental office answering phones including linen service. Spent the night at Walmart spending $$ on linens. Of yeah - stopped up toilet too (but that was fixed next day). All week I heard "you'll be compensated " - per KC of SW. But once u check out nothing! Ghosted. Update: SW refunded the money spent w linens plus little for "the inconvenience " a week after check out. No notification but found in review of bank account. Warning- this house rented via VRBO so read carefully. VRBO will list Stan White as management company. I've reported to VRBO. Also Placing my review In VRBO house review comments. I wish I had seen all these reviews in Yelp before I reserved! At the time I selected this home there were no reviews in VRBO.

We had a wonderful stay in the Nags Head/Kitty Hawk area. The home we stayed in was well stocked…read moreand everything was as described. Communication was quick and our needs were met efficiently and thoroughly. Based on the area we stayed in, the value of the home was met as we were near everything we could have asked for. I would recommend Village Realty to anyone looking for an unforgettable OBX trip with your family.

The home was beautiful and only steps away from the beach! The property was well kept. I would urge…read morethe realty group to leave more necessities (toilet paper, dish washer detergent, paper towels, etc), but other than that my family had a wonderful time!

We stayed at Sunset Resort right after Michael went through. The unit itself is very nice. We…read morehave stayed in other units in this building as well and have been happy. This time, there were a couple of minor issues such as debris in the car port area which was cleaned up on the last day of our stay. We were initially given just one key. FFR did arrange for a 2nd one. The cleaning could have been a little better. One of the bedrooms had not been vacuumed. The base of the toilet in the 2nd bathroom had not been properly cleaned. Also, someone left an alarm clock set for 12am. Ha ha! Great fun! Thanks again! This property is NOT really boardsport friendly. The bulkhead directly behind the building has a 7-8' drop to the sound floor. Behind the pool area it is only 5', which is workable but you have to carry your equipment an extra 100'. For windsurfers this is ok because here, the water out to the sound is deep enough and you can sail out without too much trouble. It's very shallow just behind the building. For kiters, it puts you between the resort's pier and then pilings on the adjacent property. The storage locker is ok for kite equipment. Windsurf storage is on the concrete floor of the carport.

Advertised on Airbnb, I made a reservation and it was declined because they put the wrong rate. I…read morewas told it was their new system "syncing error with Airbnb" yet I looked at a lot of their other listings that seemed accurate to me. I was not even offered a compromise for the rate and then they quoted me for a week when I booked 4 nights (3 night minimum). Also listing is under the owner "Jeff" and it's not Jeff. It's Leslie the GM of First Flight claiming to be Jeff in the messages. I called and spoke to her and was not rude or disrespectful towards her and she kept interrupting me. She needs a lesson in customer service and her company shoukg not be pretending on Airbnb that she is the owner.

Vacation rental for a week in South Nags Head. The unit owner locked the thermostat down so it…read morecould not be adjusted below 72 degrees. We were not told of this restriction nor was it in the rental agreement. Outer Banks Blue offered up box fans as a resolution. Heat rises and at night 72 was pretty miserable, The manager refused to speak to us, we had to deal with a go between In the office. It took 3 calls to get the owner to allow a lower temperature at night and even then if you touched the thermostat to raise it even a degree it locked you out. The dryer in the house must be 25 years old and a lot ad of beach towels took 3 hours to dry. Called maintenance and their resolution was to tell us to do smaller loads. Just not very renter oriented. If you're an owner they're probably fine.

This review is for 'Coastin Corolla' vacation rental. Reviews are not added to the Vrbo site so I'm…read moreadding it here. Location was okay, beach access was not handicap accessible fyi. Sectional needs replaced, it's in poor shape. Cabinet doors hanging off henges need fixed. Light bulbs out. AC was out so we got window units for bedrooms. That helped us sleep but the rest of the house was 85 degrees. Pool was to be heated and we only got about 1.5 days of heat before we had to call them out a total of 2x. A lot of money to heat pool and not get a full week of it. Police were called out 3x to nearby houses. People walked the street all hours of the night. A bag of rocks was thrown over our privacy fence one evening. We wouldn't stay here again.

We stayed at the property Salt & Light unit 526-A the week of July 4th 2026. The house has a great…read morelocation and is directly across from a public beach access. Plenty of room for extended family. A few opportunities exist however: most of the doors are not lockable for the bedrooms, the outdoor shower is only lockable from the outside, the mattresses for both king size beds need to be replaced ( very uncomfortable and a must for the owner), and the pool requires attention with respect to a slow leak that the pool maintenance worker mentioned to us on Monday ( two days after check-in) which is also a must to fix.

After renting the same house for 20 years (and 5 more years at another house) through Sun Realty,…read morethey have booked our house out from underneath us for next year, while we are still here in it on vacation. It has always been a policy that the current renter has first option to book for next year. This policy I believe is pretty standard throughout all rental companies, but Sun Realty! We have been informed that it is now first come first serve and we need to change our weeks. No, we had to change realtors. We're charged a cleaning fee (WHY?), and for what! Every year I need to wash EVERYTHING in the kitchen before we can use anything. Things were so greasy that they almost fell out of your hands. We have a king size matress pad on a queen size bed. At least we had one. Have arrived to no matress pads or wrong size. No shower curtain, vaccuum cleaner that had a broken belt, so you know that nothing was cleaned. Had a toilet that wouldn't flush, and the list goes on and on over the years and nothing has improved. If anything, it's worse!!! If I could rate Sun a -10 I would! They are a terrible company to deal with and they don't care at all about their guests! All they want is the money! NEVER USE THEM AND I WOULD NEVER RECOMMEND THEM TO ANYONE!!!! WISH THE OWNERS COULD SEE THIS AND KNOW WHAT THEY ARE DOING TO THEIR GUESTS!

Everything went well so much towels you could last a long time with and always clean as a returning…read morecustomer this company is worth the stay! WILL COME AGAIN

We rented Belle of the Beach (#779) for June 20-27, expecting a premium vacation home based on the…read moreprice and listing. Unfortunately, this was one of the most disappointing rental experiences our family has had and we have vacationed in the OBX staying in multiple rentals for over 30 years. This trip was especially meaningful because we were in the Outer Banks to honor my late Dad by spreading his ashes at the beach. We intentionally chose one of the more expensive homes available because we wanted everything to be special for our family. Instead, we arrived to a property with numerous maintenance and cleanliness issues, including dirty floors, dusty air vents, stained carpet, damaged furniture, a clogged shower drain, a dripping faucet, a toilet that didn't flush properly, a broken pool saltwater system despite being advertised as saltwater, non-functioning grill burners, outdated or non-working TVs, unsafe deck nails, a detached third-floor window screen, and several other maintenance concerns. While maintenance did repair the hot tub jets after a few days, many other issues remained unresolved throughout our stay. What has been even more disappointing is how our concerns have been handled after checkout. I sent a detailed email documenting everything and was told it had been forwarded to the property owners, but no one could provide a timeline for a response. After weeks of following up, I have still received no resolution. I also attempted to speak with management several times. One employee identified themselves as a manager, was dismissive and rude throughout the conversation, and ultimately claimed they were transferring my call but instead disconnected it. I understand that maintenance issues can happen in any rental home. What matters is how a company responds when they're brought to its attention. Unfortunately, I have found the communication, customer service, and follow-up to be just as disappointing as the condition of the property itself. For the premium price we paid, we expected a well-maintained home and responsive customer service. We received neither. I hope this review encourages the company to improve both the condition of its properties and the way it treats customers when legitimate concerns are raised.

Coldwell Banker agents are absolutely wonderful! Great customer service and professional,…read moreknowledgeable agents.

From the owner: At Coldwell Banker Seaside Realty, we understand that having the latest…read moretechnology is essential to helping our clients find their dream home on the Outer Banks. Couple that technology with personal service and collective decades of experience and it's easy to see why for the last 25 years we've been one of the top producing real estate firms in the area. So whether it's a forever home or a seaside getaway, find what you're looking for - The Seaside Way.

What a great experience we had with Laurie at Coastal Outer Banks Realty. Not only did she help us…read morefind a good deal on our condo, but made the entire experience hassle free. She found exactly what we were looking for (and didn't try to sell us things out of our price range) as well as recommended and coordinated insurance agents and mortgage companies. She also went the extra mile to help get estimates for the renovations that were needed which was a real help since we are out of town buyers!

After more than two years of searching up and down the East Coast we finally found our perfect…read morevacation home in the Outer Banks. During the process we found Laurie and her team to be one of the more genuine and complete firms we have had the pleasure of working with. They took the time to understand what we were looking for and kept us up to date on local market changes and updates. Unlike most agencies we have previously worked with, the relationship didn't end at closing....they continue to be there for us if we need anything and are always looking for feedback on our new property. From search to signing and beyond, I highly recommend Coastal Outer Banks Realty.

Catherine was our buying agent and was wonderful. Responsive and prepared. Knew the area and helped…read moreus find a great home.

We highly recommend Catherine Strachan-Brown if you are looking for your "forever" home in the…read moreNorthern Outer Banks in North Carolina. We had first met Catherine over two years ago. She worked with us throughout that time to find is exactly the right home to meet our current and future needs. Catherine actively listened to our wants, needs and concerns and then came up with a realistic plan to make our dream a reality.! Kind regards, Craig & Pamela Elliott Carolla, NC