We had a wonderful stay in the Nags Head/Kitty Hawk area. The home we stayed in was well stocked and everything was as described. Communication was quick and our needs were met efficiently and thoroughly. Based on the area we stayed in, the value of the home was met as we were near everything we could have asked for. I would recommend Village Realty to anyone looking for an unforgettable OBX trip with your family. read more

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The home was beautiful and only steps away from the beach! The property was well kept. I would urge the realty group to leave more necessities (toilet paper, dish washer detergent, paper towels, etc), but other than that my family had a wonderful time! read more

Condo was amazing. We had an issue with the oven and they sent someone over immediately to fix it.

We stayed in Manteo and coordinated the trip through Village Realty. Communication was fantastic. We asked to enter our property a couple hours early, before family arrived, to inspect some concerns that were expressed by recent guests. The staff at Village Realty was very responsive. They maintained communication until our concerns were resolved and coordinated maintenance people to come in to fix some electrical issues. The staff that entered were polite and efficient. We would stay with Village Realty again. read more

From the moment we arrived, it was clear the property had not been properly prepared for incoming guests. Decorations from a previous party were still present, there was hair and dust throughout the home, a comforter was stained and greasy enough that we felt compelled to wash it ourselves, and even underwear from a previous guest was left in one of the bedrooms. A drawer in the bunk room was broken, and a dirty used towel was later discovered in one of the beds as well. As additional family members arrived, we discovered even more serious issues. Beds contained dirty sheets with hair in them, some linens had clearly not been changed, and the twin beds were missing mattress pads altogether. The condition of the lower-level bedroom was particularly concerning. The room was musty and appeared infested with spiders, making it unsuitable for use. As a result, my sister and her adult special-needs son slept on the couch for the entire week rather than use the room. We expect spiders in North Carolina, but this was to an unusual degree. The rest of us couldn't get up and use the living room or kitchen while they slept there. Just unacceptable and really frustrating. I was also extremely upset that after I specifically declined housekeeping, members of the cleaning crew came to the property anyway. This occurred while my six-month-old niece was napping. Having people come to the home after being told not to do so was unacceptable especially after we had cleaned the home. You can't make it right by inconveniencing us even more. The ship had sailed on cleaning and preparing the home for us.. we were already there and did not want to be interrupted by cleaning that should have already been done. The problems extended beyond cleanliness. My mother chose not to sleep in one of the downstairs rooms due to spiders, and neighboring properties hosted loud parties that continued late into the night. Had we known this was a senior-week environment, that information would have been helpful when selecting a rental property. When I spoke to someone at your office, they said they do not allow parties. Your process is not working, because there was a party house the week prior. The pool guy expressed how grateful he was that we were not like the tenants from the week before. Instead of focusing on time together, we spent much of the week dealing with cleanliness issues, sleeping-arrangement problems, maintenance concerns, and repeated communications about conditions that should have been addressed before our arrival. The property never reached the standard we expected when booking through a professional rental management company. The home was not represented by its condition, and the overall experience fell far short of reasonable expectations. See attached pics. There are many more... UPDATE: They never discussed a refund... they just sent us back the cleaning fee of $384 and ghosted us. They think that makes it all better. We had one unusable room and guests who had to sleep in the living room/common area and the place was a pigsty. We have rented in OBX before... use any other rental company! We've been going to OBX for years and this is not normal service. Brindley Beach is excellent.. Twiddy... just steer clear of Village Realty. And if VR manages your home to rent out, you may want to consider switching. They do not treat your tenants well. read more

Scam-bait and switch listing! We found a rental in OBX that accepted dogs. No max number listed anywhere on the posting. We booked the house listing 3 dogs and they processed the booking. 6 days later they reached out to get the weights of our 3 dogs. Upon providing that information they responded that there would be a strict 2 dog max. They refused to allow us to pay more for a 3rd dog and are refusing to refund our money. We obviously would not have booked had a max number of pets been added to the posting. Complete scam that is leaving us out of money.​ read more

Amazing property management team! Over the years we have dealt with some really unprofessional management companies so it has been a huge relief to have finally found Village Realty. They helped with everything from A to Z. We arrived to a clean home, clean spa and clean pool. They know what they are doing which means everything when you're booking a beach house hundreds of miles away. read more

Village Realty - Joy - Real Estate Services Near Me - Nags Head, North Carolina

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Find another rental realtor! We have rented with Village Reality for 8+ years in Corolla, past service has been fairly consistent and OK, but the last 2 years they have gone down hill. #1 - they don't care if you are a repeat renter, everyone rents, you are just a number #2 - Communication is good up until they get your last payment, after that and during rental is poor. Last rental they responded to 1 clogged drain, but not to the dirty fridge, grills not working/1empty tank of propane, 2 other clogged drains, dirty outdoor area, etc. #3 - sent a follow-up email about the condition of the property and talking about the non-response, ZERO response, no apologies, nothing. Done with Village Reality...... read more

I really hate to have to leave this kind of review because I understand all the work that goes into keeping the houses in good rental condition. This was our 11th summer down there and the most disappointing one yet. The house has good bones, but it is in desperate need of a deep cleaning (inside and out). We had to request a mop because the kitchen floor was so sticky on day 1. The couch had dried food on it we had to clean off. One of the bed rooms comforter had rips in a couple of places with stuffing sticking out. The dining room light fixture above the table has mold around it as does the attic crawl space door in the master bedroom. The living room rug (which based on pictures) should be white/cream with blue is grey and black. The description says the house has boogie boards and skim boards but the house one had 1 flimsy boogie board. The house states there are multiple pool floats and a pump which there is none. Please know we understand that after years things do get broken and change but it is almost false advertisement for a home to list extras and then for the homeowner does not to keep up with them. The 'extras' were part of the reason we choose this house. We had to go and buy pool floats and boogies boards. The top floor had a weird stale smell and the bottom reeked of dog urine. We got air fresheners for each floor to help. The pool area shows lounge chairs and they were gone. The pool liner is rippled and peeling some. The concrete by the pool steps is uneven and a hazard for falling. Would not rent the moondancer again read more

I rarely post negative reviews because I believe businesses deserve grace and the opportunity to correct mistakes. But I also believe families deserve honesty, cleanliness, and basic standards of care when spending their hard-earned money. We brought our family to the Outer Banks expecting a relaxing getaway and unfortunately encountered conditions that were unacceptable and honestly disgusting. Extremely disappointing experience with Village Realty. Catch and Relax property! I truly hope they take customer concerns more seriously moving forward because no family should walk into conditions like this while on vacation. Dirty Rental, broken doors. read more

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We stayed at a house, oh71 carolina daydreamin' over the week of the 4th. When we arrived there were a few cleanliness issues that we just took care of ourselves and wrote off. We let village realty know via text and email. We continued to have cleanliness issues as well as safety issues. I got a text saying a ticket was put in for a grill issue. It got postponed until the next day, so we took care of it on our own. The next day they sent a text saying issue resolved. The sane day a handy woman was sent out to fix a lock on the front door, a sink that wouldn't drain, a toilet that was constantly running and an outlet that was falling out of the wall( by the sink). She was able to fix all but the sink. She also let us know that the manager gets a report of all issues and will contact us after we check out. There were also other issues that were never addressed. It has been weeks and we still have not been contacted. I have called and emailed and texted and been told multiple times that a manager would reach out to me. No one has. Terrible company with terrible communication. Will never rent with them again. read more

TERRIBLE business. They don't answer calls, emails... houses are also in horrible condition

Do not rent from Village Realty OBX!!! I am extremely disappointed with my recent experience renting through Village Realty. We chose this vacation home specifically because it advertised an elevator, which was essential due to my husband's back issues. Unfortunately, the elevator was inoperable for our entire stay. To make matters worse, the internet was unreliable or completely unavailable for nearly the entire week, preventing my daughter-in-law from working remotely and leaving our family without access to streaming services and other internet-dependent amenities. What was most frustrating was the lack of communication and customer service. I called multiple times each day to report these issues and received little more than a text message stating that a work order had been created. No one provided updates, no one followed through, and when I drove to the office seeking assistance, the office was locked. When you spend thousands of dollars on a vacation rental, you expect the advertised amenities to be available and for management to respond promptly when serious issues arise. Unfortunately, that was not our experience. The lack of urgency, communication, and resolution turned what should have been a relaxing family vacation into a frustrating and disappointing experience. I hope Village Realty takes steps to improve its communication, maintenance response, and customer service so future guests do not have to endure the same experience. read more

We recently stated in the Oar House in Duck, NC, managed by Village Realty. The house was great, perfect location within walking distance to the shops and boardwalk. The company was helpful and communication was great! I hope to stay again! read more

Easy to work with and gave me a package of information. Very helpful. And very nice people. Thanks.

Roomy house but a little further from beach access. Carpet in entry & on stairs smelly & needs to be replaced.

No stars for this realty. I rented a large 12 bedroom oceanfront home for a sweet sixteen birthday. Upon arrival, the main door was wide open. On the main floor, my eyes were immediately drawn to white tape placed over a shattered glass dining table. Set aside the concerns for any aesthetic table design for a birthday dinner, this issue is incredibly dangerous. I suppose if someone lacerated their ulnar artery, while eating dinner, Village Realty might return my call. There are dozens of phone numbers for the realty and nary a live person. We experienced flooding, not leaking, during a storm day. The amount of water that accumulated left this room uninhabitable. Two rooms in the home had no power. The grill was covered in so much thick grease, it was unusable. The home itself is lacking in basic serve ware. For a home of this size, I would hope for the most basic cooking utensils, a spice rack and proper serving dishes. My hopes were unrealistic. Many of these issues might be overlooked but for the complete NON-RESPONSIVENESS of VILLAGE REALTY. I will tell anyone who asks me not to use this company for a rental. Village Realty you need to do better, a lot better. Highly disappointed guest. read more

Before checking in a previous review, said that the dryer was not working so I messaged asking if it would be working when we got there. They said that it was fixed when we got there. It did not work for the entire state that we were there. no one would ever answer the phone. Would never stay in a village reality home again. read more

The house was misrepresented in the pictures and was in bad repair. When we arrived at the house was filthy, in many avenues! After driving a long distance, we had to clean and wash sheets and bedspreads due to the neglect of the cleaning service. Village has a terrible service of getting back to the at the house. They pretty much ignore your request to have them call you back regarding the issues. we will never use Village Realty in the future because of this neglect. read more

Absolutely awful, paid $9500to have a broken stove for half the week, unsafe banisters , broken A/c and a slew of other problems. They are now not answering my calls, voicemails or emails! read more

The house was very nice decorated, great beds, beautiful backyard. The walk to the beach short. We will be back.

Extremely disappointing experience with my reservation that included travel insurance. My booking was canceled because the owner decided to remove the property from the rental program after we had already planned and committed to the trip. This left me with very limited options during a busy rental season and scrabbling to figure out what to do. Although a replacement property (sound side) was offered, it was not remotely comparable to the original home (beach side) I reserved (8/26/25) in terms of location, features, and overall value. At that point (36 days before my arrival date), I was forced to either accept an inferior property or refund since they had no other similar option to my original reservation, which now has left me to pay significantly more for another rental with less options available as the reservation is for a peak time of the year (June 2026). The most frustrating part was that renters are expected to honor cancellation policies and commitments, but when an owner removes a property from the program, the burden and financial impact fall entirely on the guest. This created unnecessary stress, inconvenience, and additional expense for our vacation. I would strongly encourage future renters to have backup plans as this happened 36 days before my check in date. read more

Rented a house in Corolla beginning on Saturday June 13th through Village reality. Check in guidelines were clear 4:00pm. We traveled 9 hours with a 1 year old, 3 year old and a 6 year old. One we arrived at 4:00pm the property was great and no issues. Once we got to the house after given the house code, the house was filthy. Beds left like previous renters left them, bath towels on floor, sand on the floor, pool area filthy, refrigerator full of food that had been used, We contacted Village realtor who co care less. It is now 6:00 pm and the house is still not clean and Billage realit is now closed. This has to be the most unprofessional unorganized and non caring I have ever seen. We lost a whole day and kids are given out. Do not use Village realtors ever. read more

VR were there for us if needed and checked on us during our stay. We didn't need anything but it was satisfying to know that we could reach out and get any assistance read more

Great rental company. Prices were reasonable (cheaper than AirBnB) and the rental home was very nice. They provided a very thoughtful bag of cleaning supplies and checked in with us via text to ensure we were having a nice stay. When I asked a question about WiFi, they were very prompt to respond. Unfortunately, the WiFi was pretty nonexistent but thankfully we were there to relax and no one really needed it. We would definitely use Village Realty OBX again. read more

The house was clean and inviting. It exceeded our expectation. We had a great weekend and look forward to staying again in the future.

The house was perfect for our family needs. All the communication done by text and email was clear and sufficient..from check- in to check- out. We never met or spoke with anyone, which was a little weird. The one suggestion we'd make is to not be so stingy on basic amenities. Specifically, the dish soap, bathroom soaps, tissue etc. were incredibly minimalistic. I get not providing a week's worth, but considering the rental fee, it would be much better customer service to spend a few more dollars and provide nicer basic needs. All in all, a lovely week at the OBX! read more

Village Realty - Real Estate Services Near Me - Nags Head, North Carolina

Surfing gecko.... Village realty fail... So the king bed was caved in and broken when we arrived in the nice bedroom... housekeeping just made it and moved on... this is how maintenance fixed it yesterday with no tools. We are traveling with an 84yo with mobility issues that is now in the bunk bed room. This is night two on the floor after promising several times that it was going to be handled right away. What does one do about this? We asked them to take the bed down so we could at least use the nightstands and outlets. They said sure but never showed up. Croatan surf club... any advice? It seems like we are being messed with for their entertainment at this point. read more

Village Realty - Real Estate Services Near Me - Nags Head, North Carolina

Our stay was extremely disappointing, especially considering how much we paid for this vacation rental. The main reason we booked this house was for the heated pool, and unfortunately, it never worked the entire stay. I called on Thursday, the day we arrived, and was told someone would come fix it. I even stayed back from dinner with my family to wait for the pool technician, who never showed up. Friday morning, I called again as soon as the office opened and was told there was a pending ticket and someone would be there that day. I called several times throughout Friday and, once again, no one came. On Saturday--our last full day--I was finally told that the pool company couldn't fix it because it required an electrician, and that no electrician would be available due to the holiday weekend. After being told for two straight days that someone was "on the way," only to have no one show up, I was beyond frustrated. Had I known the heated pool would not be available, I absolutely would not have booked this property. Unfortunately, that wasn't the only issue. The front door handle came completely off the day we arrived. The floors were filthy--my 10-month-old nephew was crawling around the first night, and his legs were literally brown from the dirt. The freezer had no container to catch the ice, so every time we opened it, ice spilled all over the floor. There were also dead bugs in the bathrooms and trash/debris outside when we arrived. Overall, the cleanliness, maintenance issues, and poor communication made this a very disappointing experience. We paid far too much money for the condition of this home and the lack of follow-through from management. I would not recommend staying here. read more

I rented this house to have a safe place for my family to stay while visiting mid-March. Upon arrival it was obvious the hot tub had not been serviced in months. No worries though- we were there to enjoy the beach. Next problem arose when my brother's shower was interrupted by a real estate agent showing the house. Naked with only a towel on he asked them to leave. The third issue came when my sister found an entire crew of men upstairs cleaning windows while she napped on the mid level with her children. I called village realty multiple times and was assured the supervisor, Noah, would be in contact. He never called. Not once- not after multiple attempts by me to talk to management. The third time I called the woman told me- it's our right to refuse services. In person? There was no call. No knock. They just came on in. So it's our fault. Not really sure how that makes any sense. I guess if you are going to rent from village realty be very comfortable with strangers in the home unless you plan on guarding all entry points. I have vacationed on the outer banks for 21 years and have NEVER complained online about all the hiccups that come along with vacation rentals. But I am appalled Village Realty management could not return my call and ultimately blamed me for not "refusing services." read more

I booked a house with Village Realty through Airbnb. I received the confirmation and then later a message from them that they wanted to cancel my reservation. The house was supposed to be a weekly rental, but they had set it up incorrectly in Airbnb and VRBO so it allowed me to do a partial week rental. It was their mistake so they should have honored the rental. read more

The staff at Village Realty helped to make a dream come true for our family. My Mom has always wanted to go to the beach for Christmas and we did it and will be making it a tradition. Village Realty staff answered all of my questions and were very attentive to the support I needed to book the rental. They kept me up to date with information and the guest portal was AMAZING! Looking forward to booking with them again soon! read more

We began using village realty after a few years of not great experiences with other firms. This review is for a house we rented last year for a whopping 6k. The most we had ever spent. We got there couldn't get in on time as maids were still there. Where do I start. The half bath was filthy and shower curtain and liner neither was on properly. One bedroom still had dirty sheets, 1 bed the sheet had blood on it. The upper deck was extremely weathered which is fine but had so many nail pops it wasn't safe to be up there and on that deck there was furniture that was so old and weathered the arm rest came off when I set my arm down on it. Lots of other issues the topper was a problem with the plumbing. We called 5 times during hours they were open no follow up. We finally made emergency call because the issue with the plumbing got so bad we did not have running water to cook or clean or flush. We finally got them to send a plumber but the Village Realty maintenance people at first could not find the access. I personally tried to get someone in management to call regarding this disaster. Never got a return call, no apology nothing. Worst experience I've ever had anywhere the house didn't come close to the standard we were used to definitely not worth it . Stay away from Sandcastle by the sea, 4900 engagement hill loop,Nags Head read more

Our place, "Barefoot at the Banks" was very nice. Wish they would have mentioned that the kitchen was on the third floor. Most houses have the kitchen up but I thought 2nd floor, not 3rd. A bit difficult for the older people in our group: yet good exercise!! One other item was there is no garbage disposal. Not a huge deal but inconvenient. The realty company was not engaging. Had to reach out to them to get information that I thought they should have sent us. read more

Village Realty was very responsive when we called. The house we rented had a few small issues that they immediately took care of. The views from the house sunrise/sunset were amazing. We already plan to come back next year!! read more

Village Realty - Real Estate Services Near Me - Nags Head, North Carolina

My wife and I want to give a huge shout out to Nikki, who was more than patient and kind in assisting us with our first rental with Village Realty. Big fans of the OBX, we are visiting for the first of three visits this year. Nikki went above and beyond the normal customer interaction which caused us to book our fall two week stay several hours after our initial visit to your office. We have hoped to post a review on their website but at first glance, didn't see where to do so. read more

Village Realty in OBX - Avoid Renting from Them** The house we rented from Village Realty in OBX was decent, but our stay was overshadowed by major problems. The septic system failed not once, but twice, leaving us with toilets that wouldn't flush. Even more troubling, the elevator didn't work at all. With two elderly guests in our group who had limited mobility, the elevator was essential since the house spanned three floors. We placed numerous calls to Village Realty, but their customer service was not only poor--it was downright rude. When we reported the elevator issue on a Sunday morning, they told us no one could come out until maybe Monday because their elevator company doesn't work on Sundays. I independently found other companies willing to come that day, but Village Realty refused to consider it. The worst moment came when I spoke to a female representative in Maintenance. I asked her politely to understand our situation, saying, "If we were your parents..." Her response? "I don't get paid to listen to your problems." Wow--that level of rudeness was unbelievable. I will never rent from Village Realty again, and I strongly recommend you think twice before renting through them. The combination of unreliable maintenance and terrible customer service makes them a risky choice, especially if you have specific needs like accessibility. --- read more

Our recent stay with Village Realty at 4931 South Virginia Dare Trail, Nags Head was deeply disappointing, especially given the nearly $7,000 price tag. We expected a hassle-free vacation, but instead encountered a long list of unresolved issues and poor customer service. Here's a breakdown of what happened: 1. Wi-Fi Problems from Day One: Upon arrival on Saturday, we discovered that the Wi-Fi network and password provided by Village Realty were incorrect. This was a major issue as my son works remotely and needed reliable internet. I contacted them immediately, and while they sent someone out on Sunday, that individual made the situation worse by resetting the entire network, which resulted in no internet (except email) or TV access for the entire day. As a family that loves to watch football, this was a huge disappointment. I had to secure mobile internet from T-Mobile just so my son could work on Monday morning. The Wi-Fi wasn't fully fixed until Monday, disrupting nearly half of our trip. 2.Heating and Air Conditioning Issues: The third-floor HVAC system didn't work all week. On warm days, it was stiflingly hot, especially with the kitchen and oven use, and when the weather turned cold, the heat didn't work either. I reported this issue three times, but no one ever came to address it. 3.Non-Functional TVs: Two TVs in the pool room and the TV by the cabana grill were non-functional the entire week. This was another huge inconvenience since we planned to grill and watch football as a family. Despite notifying the company, these were never fixed. Safety and Maintenance Issues: On Thursday, my sister and her husband got locked in their bedroom due to a faulty doorknob. They had to climb out through the sliding glass door into the cold to get out. My father ended up taking apart the doorknob and fixing it himself with WD-40 because no one from Village Realty ever came to resolve the issue. 4. Customer Service Failures: I spoke with Austin multiple times throughout the week, and he assured me they would "make things right." When the week ended, Austin informed me that his boss, Misty (I think that was her name), authorized a mere $150 refund and a gift card for a future stay--an insult given the extent of the issues. I was promised a follow-up call from Misty, but it's now Wednesday, and I've yet to hear from her. Final Thoughts: The house we stayed in was riddled with issues, from non-working utilities to poor maintenance. Even more frustrating was the lack of accountability and responsiveness from Village Realty. Once they had my payment, it felt like my concerns were no longer a priority. If this is how they treat paying guests, I would hate to see how they manage properties for homeowners. If you're considering renting from Village Realty or entrusting them with your property, think twice. They've shown a clear disregard for their guests' comfort and satisfaction, and their follow-through on promises is nonexistent. read more

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Wish I could say we got to enjoy our vacation rental through Village Realty, but we never even made it that far. Two months ago, in February of 2026, we rented the Sea Glass Cottage VOH20 in Carolla. We had already made three payments on this rental, and then on April 22nd, we get an email stating that our reservation has been cancelled and a full refund is being issued, due to a calendar error. First thing, two of the 3 payments have been returned, still waiting on the third payment even after i called. When I called about the missing refund, and to call and ask why this happend and why it took two months to figure this out, i got told to give the refund a week. So we are currenty waiting for that......but the reason for the cancelation is (as I was told) that the owners of the property decided not to use Village Realty any longer. Its funny though, its still on the webiste. Second, why were we not contacted by phone first instead, just the cancelation by email. Also, would you not think Village would help us find another place to stay? Nope. So here we are scrambling to find another place two months later, as the properties dissappear faster every day, and our dates are not flexible as to when we can stay since many family members have already gotten approved for the week we had reserved. Village handled this very poorly. Customer service was awful. We will not do business with Village Realty again. Should have just stuck with Brindley Beach again, which we will from now on. But Village Realty is "sorry". read more

We booked a family vacation at a beach house through Vrbo and the service was a mess. My family loves to eat at our rental on vacation instead of going out. especially since some of us have serious diet restrictions. but this was impossible because the fridge broke and they would not replace it. for an entire week they were not answering our messages and never got us a fridge. they often took days to response to any of our calls and emails. they brought a refrigerator halfway through our stay but it still didn't work nor did it fit, leaving a bunch of hardware appliance parts scattered throughout the kitchen. after All this they did not offer ANY credit or compensation back. Family members several times a day had to take shifts driving 40 minutes to get food, ice, and filtered water. And there was NO WAY to enjoy ice cream. Which is my favorite thing to have on vacation at the beach. We also had a baby with us and we had to keep his food on ice we bought everyday to keep him fed. There was also no propane gas attachments to any of the device shown in the pictures. Leading us to believe we could make s'mores, which we indeed, could not... No trash bags No soap in half bathrooms... Only one roll of toilet paper per bathroom for the entire week... DO NOT BOOK WITH THIS COMPANY. What if it had been an urgent emergency?! read more