A guy did my daughter's nails and he was very kind and did an amazing job. Highly recommend him! I on the other hand had a lady who seemed irritated that I pointed out the tips that were glued on were sticking straight up. Then a friend of hers came in for a pedi minutes after we started and she was rushing me. Almost every finger had the skin ripped off by the dremel with no apology, she left finger nail polish all over my fingers saying she would clean it up but didn't and I ended up having to. The underneath of the nails were still filled with gunk and I had to scrape it out myself. I'm not new to getting my nails done and know some places rush but this was a lot on top of the rushing. Beautiful nails but not so good experience. Edited to add we had an appointment. read more

12:55 Nail Art Salon I was just extremely disappointed. I went there because I had some inspiration pictures to show them and I was hoping to get something similar. The name "Nail Art" and the pictures shown on their website implies that they offer designs as well as the option to select "design" on the booking. The one person who spoke and understood English was so rude and short with me I felt like crying and walking out but I'm getting ready to reunite with my daughter after being estranged for almost 6 years. Once she was about to take my $115 she was suddenly fake friendly. I left them no cash tip but I do have a life tip, take a course in being personable, respectful, friendly, simply people skills. I would not recommend that place to anyone! Regardless of the services or merchandise you offer at a business you will not be successful and have referrals or repeat business without people skills! read more

Everyone was so friendly!! My artist was gentel and was appreciative when we told him something hurt so he could know to to gentaler. Amazing service and would definitely come back!! read more

Great service, super quick and efficient. The salon is cute and updated and very clean. The techs were kind and attentive. I will be a repeat customer!! read more

Nail Art - Nail Salons Near Me - Onalaska, Wisconsin

My lady went there with an appointment and the guy was so mean and awkward that he made the other staff and customers uncomfortable. He gave her the wrong nail shape and color. Kept saying that "we don't have this or that color". He made the whole vibe wrong. Especially for an occasion as New Years Eve. She will not be going there again and it's sad because her having her nails done weekly is as important to me as it is for a woman to have their nails done. And they said they didn't have glitter?! What nail salon don't have glitter? At one point or another every woman wants glitter on their nails. read more

My appt was an hour long....45 minutes in the message chair, 10 minutes working on my feet and 5 minutes of my nails drying. Not very happy. They just rushed through my appointment because walkins were waiting. I havent had a pedicure in a year so i know they needed work. Everyone was very nice and it was clean but I wont be back. read more

Terrible service. My nails look so ugly, they're bulky and not even. the guy cut me twice and got mad probably because I was crying and proceeded to put something that made my cuts burn more and said ok we are done. but my nails looked like trash. He was clearly not done. he just wanted to be done. he rushed the whole time and it kept clump on him so he must have been frustrated by that. There was no patience and my nails look so bad I will need to get them done again and pay another 55$. I really just wanted to leave and get away from this place so fast. I've never experienced someone do this bad before I'm horrified from this experience. The girl was nice and asked if I was ok though so maybe just go with her. I'm new in the area just looking for decent place to get my nails done. read more

This was the worst service I had ever experience at a nail salon. I called and made an appointment and then had to wait 30 minutes after my appointment time to get seated. I came in with a picture of a design I wanted and the nail tech said they are able to do the design. Then I had to change the colors I wanted 3 times because every color I wanted the nail tech couldn't find and would say "idk choose another". After finally getting a color I sat down and once my nails had been filed down the nail tech started to add dip power when I just wanted an acrylic fill. They assured me they knew what they were doing so I didn't complain. Once the white dip powder was done he asked to see the picture of the design I wanted again and said he was unable to do what I wanted. I was very confused before I sat down he said he was able to do the design I showed him. They said they were usable to do what I wanted so I just said I could go to another salon to get them fixed and they let me leave. I would not recommend going here they can be very rude and unhelpful. read more

I was very disappointed in my manicure and pedicure. Both were finished within 50 minutes. When I asked questions during the manicure she blew me off and wouldn't let me look at her work. The pedicure did not include a leg massage. Given that I received basic services I was not expecting the $90 bill at the end (no prices were posted). I felt they were more worried about getting people in and out rather than quality. read more

I've tried SO hard to like this place. I typically always have a reservation and many times have to wait 30-45 minutes once I get there. It's just bad business and bad ownership. You've got to be somewhat transparent with your customers about the wait (or maybe heat up the water a second time while they're waiting?!) and it would be a little more understandable. Hopefully you can absorb some advice.. seems to be a common complaint. read more

SO VERY sorry I went here, use to be a really great place. But new owner is only concerned with quanity, not quality. I made reservations the day before and reconfirmed. We arrived and took 15 minutes for seating and then 30 minutes in very hot foot spa ( I asked 3 times to cool it down), finally got a person for my daughter and I. The worst pedicure ever, the owner was rushing them to finish. We were charged way over the original price. I called later to tell manager the and she was rude and had all kinds of excuses. They had way overbooked and could not manage the customers. DO NOT GO HERE IF YOU WANT SERVICE AND A PLEASANT EXPIERENCE. read more

I've been a regular customer of Nail Art on and off for 3 years - acrylic fill and gel pedicure every three weeks. I'm on time for my appointments, have always been friendly to staff and other guests, and always tip well, even if there were times I haven't loved my nails. I have had to wait multiple times because they've overbooked (over 45 min one day) and have watched other clients wait. One day, I watched a client wait well past her appointment time just to be told the tech wouldn't do the design she wanted as she didn't have time. One day a lady and her elderly mother were in there and the lady was crying over how her elderly mother was being treated. I've bit my tongue every time I've witnessed this sort of behavior happened to me or another guest. Today, I had an appointment for the usual. As I'm watching, more and more customers come in and wait, I'm notified that they made a booking mistake and she asks me to come back at 3 for my fill - my initial appointment was at 930. I initially agreed, paid for both services and tip in cash and left before deciding I'm not coming back later and want my money back for the fill. She agreed and when I came in for my refund, she asked why I'm upset. For the first time, I decided to be assertive and voice my concerns. She refunded my money for the fill but attempted to keep the tip for the fill that was not performed and initially claimed I paid her that much. After leaving, I message her to give her another opportunity to rectify the situation as Vee does good work and the salon is clean. She messages me back to state that I was in the wrong and make excuses for the scheduling issue. I attempted to restate my motive was to allow her another chance to save our business relationship. It was then that I realized I had also been blocked on social media (we were friends prior to today). Super disappointed in how little her customers are appreciated. I'm also disappointed it has come to leaving a negative review as I tried and would have preferred to have handled this directly, in private with her. read more

A friend and I had appointments for 1030 for a mani and pedi. We arrived about 15 minutes early. The salon was full and only three people working. They were able to get us set up for pedi. However, we waited a long time for someone to start our feet. The water in the tub began to get cold as one person was working on both of us. More people were coming into the salon and getting set and experiencing the same. It appears the staff were over scheduled and were also allowing walkins. Our pedis were good, but we did not get out manicures. read more

Does this place get service? I asked today if they do waxing. One of the guys who is working there seemed too busy to even lift his head to give me more than a one word answer. A lady came out to direct me back. I told them I'll be right back, I'm going to move my car. Then, I had a quick look at their menu. Little did I know, they only do lip and eyebrow wax. I didn't even look at the prices. I just walked out of there. I wasn't impressed and I don't think they need my money. They didn't even bother to ask me what kind, since they were too 'busy' with his eyes fixating on filing a nail. There was only two clients in there. What are you so busy doing? Professionalism was not the first impression of this place. read more

Poor customer service. I asked for a pedi and full set. He did the pedi and when I asked about the full set he said he didn't hear me say I wanted one and they were about to close. Then a lady and her daughter came in and asked for mani pedis and he agreed to service them. They'll never get my money ever again. read more

I am very satisfied with the service at the Onalaska Nail Art Salon. I found the staff friendly and accommodating

I highly recommend this place they do a great job connecting with people and leaving with fabulous nails.

I was very shocked when told I owed $70 for a pedicure at checkout when I was quoted $30 upon arrival. Vee, the owner, told me gel nails cost $20 more and that she gave me the Deluxe Pedicure, even though I never asked for it nor was the word "Deluxe" ever mentioned until the end. Workers were nice but nail job was sub-par. I called back to tell Vee that was poor business tactics, and she said all the regular customers know that she how it is and that she didn't know I wasn't from the area. This was a lie because her first question was if I was from the area and she commenced I tell me how she had lived in my home state years ago. So she knew and knowingly takes advantage of the customers who come in thinking it's a reputable business. "Next time," she said, "maybe I should give you a brochure". Believe me, there will NEVER be a next time. My visit to Lacrosse was pleasant with the exception of this blot. I'm so sorry I stopped here. Don't make the same mistake I did. read more

They always take time to do a good and gentle job, Even during the busy times. Have now went there for years.

gesture of generosity shows how this business is operated, which is with professionalism and friendliness. the gel nails are amazing.. first place that actually got em exactly how i like.. read more

Nail Art - Nail Salons Near Me - Onalaska, Wisconsin

They are friendly and do great work! I have recently tried Nail Art, and am willing to make the drive from the south side of La Crosse a couple times a month. read more