I decided last minute to take a few members of my family to get manicures or pedicures to give them a needed distraction after spending several days in a hospital waiting room. I called up and was told they could take all 4 of us if I could get there at 8 (an hour before close) we ended up getting there at 815 and they had already taken another customer as they thought we must have decided not to come. They did not turn us away, and they even stayed late to do one pedicure and 3 manicures. They did a great job and we were so grateful for the great customer service!j read more

Nails 1st - Nail Salons Near Me - Minot, North Dakota

Located inside the Minot Dakota Square Mall, nearest the Sears entrance, this nail salon is newly renovated for more space to accommodate more clients. It could still use updating among its fixtures, but the staff is nice and fairly polite. I was greeted upon walking to the entrance, and told my appt would be just a few minutes late. Indeed, it was, but on.y by maybe two minutes. No big deal. Upon seating, the gentleman doing the manicure, Andy, was friendly and made me feel comfortable. Great manicure, my only complaint is that he did not remove the existing clear coat I had on my natural nails, therefore the new clear coat is STILL there now under the new polish...showing its imperfections :/ He pushed my cuticles back, nipped them, shaped my nails, great hand massage, and sweet demeanor. I didn't feel like was being rushed in and out the way I did at Da-Vi Nails (see that review). I may come back, but I would like to tryout different places in the area. Being used to the nail salons in larger cities, this town still lacks what I feel I am missing. Oh yes, simply manicure is $17. Another trend I am noticin gis that there is NO menu of services posted anywhere in most of these nail salons. Also, an annoying price hike has occurred with businesses trying to take advantage of the money being made here locally by the oil industry. Shop owners, please remember we are not all oil. read more

Rude Customer Service!!! We're new to Minot and my wife was looking for a new go-to place for her nails. Unfortunately she never got the opportunity to try this place out. Now, this place was busy, so my wife left her mobile number to be called when a vacancy freed up. Before leaving, my wife decided to look through the nail colors so she'd have an idea about which one to choose. It was at this time that one of the workers yelled at her to just leave and scolded her for not following protocol. It was such an embarrassment, that my wife (a strong, independent military woman) broke down in tears when she told me about it. Now maybe this isn't a big deal to most of you, but I'd like to demand better customer service for a place that sells customer service. I'm hesitant to lend much credibility to most one-star reviews on this site. However, in my estimation, this was a huge failure for Nails 1st. As for me and my family (as well as anyone I can feasibly think to tell this story to), we'll not be utilizing Nails 1st & Tanning. Ever. Good job, lady -- and my wife is a GREAT tipper! Good Luck! read more

This place usually isn't too bad, but today I was just surprised of how some people don't want to do their job right.. Definitely not going there again. read more

Nails 1st - Top photo is what I came for, bottom photo is what I got. NOT happy with their service - Nail Salons Near Me - Minot, North Dakota

Absolutely AWFUL. I went with a friend and witnessed her being treated like shit. They called her a liar, were very rough with the electric drill, and were clearly talking about her with other nail techs. Didn't offer to evenly refund her after they BUTCHERED her nails. STAY AWAY!!! By the way, she got a FUNGUS from their shop due to unsanitary tools. read more

i had old nails to soak off, a full set (white tip not white fill) put on and my toes (polish only) painted for $56.00. total time 1.5 hr. owners name is Ken. they have been in Minot at the mall for ten years and know their customers by name. the woman sitting next to me getting a fill is the neighbor to Nails 1st competitor. could reflect a shitty relationship with neighbor or quality of services. Ima say both. this is November & this mall attracts all the surrounding small cities so the salon was packed. they have ten employees & all were busy with an hour wait. ken told me he has never advertised. his clientele is word of mouth & repeat customers. read more

Place seemed really nice. Took my daughter to get a pedicure for her birthday. I decided to get one too. Total cost was $71.00. Are you serious? I'm visiting from California where pedicures are $18.00 and the quality is 100%better. I have polish on my skin and she scraped the crap out of my ankle with the pumice stone! And just to mention. While my toes were drying I watched her just rinse the instruments off I'm the sink. No serialization that I could see! Very disappointing. read more

Love this salon. The workers have a lot of soul and are very kind considerate people. The work is impeccable too.

Rude and overpriced service. Not worth the time. They did really bad job on the french. Never coming back here again.

Stay away! Horrible customer service! Stopped in to check on availability for a manicure, was yelled at by a manicurist from the far side of the "salon". Didn't mind the dismissal much because the shop was over crowded, over heated, and from first glance uncleanly. Experience at your own risk. read more

Worst place in Minot. Terrible service, unclean environment, horrible skills. My basic manicure didn't come with a trim/cuticle cut/lotion anything an still cost me close to $20. Eyebrow wax took nearly all growth I had been working towards and left me with blisters from hot wax. Awful experience. read more

I am new to Minot and after one disappointing visit to a different salon decided to try Nails 1st. I was not impressed. When I entered I immediately noticed the area in general seemed unclean. Definitely looked like they only swept up the floor and their individual stations once a week. There were only two other customers in the salon and it still took the multiple free nail technicians minutes to say anything to me (a couple looked at me, but didn't bother welcoming me). The woman who addressed me looked more like I was an inconvenience, as I interrupted her movie-watching (on her phone, ear buds in) and sunflower seed eating. I had to tell her multiple times that all I wanted was a nail removal, white tip, clear acrylic, and clear polish but she kept quoting me prices for other services. Then throughout my time there I heard her repeatedly shout out cuss words in English. I understand it is their shop, but that showed me a serious lack of propriety. The actual technician who did my nails was not gentle when removing my nails and actually made me bleed. Then in the middle of applying new ones decided to stop to make a phone call. No apology or explanation followed, she put down my hand, opened her drawer, pulled out the phone, dialed the number, then set her phone on speaker and talked while doing my nails. Personally I felt this was rude. I understand if there's an emergency (which is didn't sound like) but at least tell your client "I'm sorry" and step away. I felt like this shop did not like that I wanted my nails done without gel, which would have cost me an extra $8-$10 so they have me a shotty job. No cuticle serum was put on my nails prior to my washing them (which has been done at every other salon I've been to), there are a ton of air bubbles in my clear coat of polish, and the nails themselves are filed horribly (one corner is pointy and one is round on multiple nails). Overall I had a horrible experience, was way overcharged, and will not be returning. read more

I went in yesterday to get my first set of acrylic nails and I absobsolutely love them! They look fantastic! Not to mention, they are of there extremely well so I don't see them breaking any time soon. The ony problem that I have with them is that they are a litte bit longer than I wanted. Other than that, I love how they look! The price with plain white tip acrylic nails, with tip, was fifty dollars. I believe it was well worth it. read more

Never going back to this place again. I've been to this nail salon 3 times and had good service, nails looked great. But this time the older lady did my nails and she cut me THREE TIMES!!!! The first cut I could understand, it was an accident. But the other 2 times, you've got to be kidding me. And the last cut, cut extremely deep into my cuticle. To "fix" the issue, she decided to pour acetone all over my cuts!! When I pulled back because of the burning pain, she started laughing. Worst service ever! And to top it off my nails look like shit. Went back to get a refund and assuming I was speaking to the owner, he started raising his voice at me saying they don't give refunds unless he takes off my nail color?! Are they dumb?! Let's put me in more pain my putting more acetone on my cuts because you have to take off color to give me a refund?! In the end he gave me $10 back and refused to give me my full refund! NEVER GOING THERE AGAIN read more