Why would I go ANYWHERE else when everything I need/want is here. Customer service exceeded my…read moreexpectations. I do not like being treated like just another customer that's replaceable and they care only about my money. From first contact until my solution was met I was treated with respect and dignity, something businesses seem less and less to care about. Supporting mom and pop local business is paramount. I would recommend going here to anyone who wants respect, fair pricing, speedy response times or to walk away from a retailer satisfied. Product knowledge and honesty, a strong business ethhic about community continuance and fairness. Say goodbye to any future interactions big box store, I found my solution to you.

Total scam, said they could do a one day repair then wanted to charge an extra 50 $ to do it at the…read morefront of the queue. This was for a thirty minute repair after wasting 15 mins flirting with previous customer then 15 mins trying to find my quote and upsell me. NOT IMPRESSED

Super prompt service, extremely friendly, inexpensive cleaning, fast return of clothes. Definitely…read morerecommended and I would for sure go back. I thought for sure a shirt would come back looking much the same but they did a great job.

Almost the rudest owner I have ever come across in business. She says one thing and does another…read more She said come in before 10 am to get same day service. First time they advised me of this they were rude and offered very poor consumer service. So next time I went back well before 10am at about 9.40am to the get the "same day service" the owner said they could not help me and the owner displayed the same rude attitude, almost as if seeking to provoke. I pointed out that this was not what what she had told me before and she proceeded to begin to insult me and make up stories. I wont be going back! Buyer beware - they are not trustworthy and rude. Also the shirts that I did have cleaned there before always came back with some of the stains on them. The younger lady who works there is nice but the older lady who I presume is the owner offers what i can only describe the worst customer service I have come across. I see there are complaints about them on the better business bureau.

In June 2026 I bought several items of high quality, beautiful clothing and jewelry in this lovely…read morelittle shop. Pricing is fair. The sales lady was a delight. I look forward to shopping there again.

The staff in this store are amazing. You have to come in and talk to them, they are so much fun!…read moreSabrina played the musical instruments for me and if you are looking for a didgeridoo you will find it here. They have great clothes, a wonderful selection of jewelry. Buddha's and Mallah beads. The owner, Shawn, travels to Thailand, Nepal, Indonesia and India and supports Fair Trade practices and cottage industry and family business there and brings the treasures she fines back here to Mystic Lotus. If you plan to visit parksville or the surrounding area stop in. If you have any questions please let me know. I am simply an fan and customer :) Terri

These people go out of their way to ensure you find just the right product. I've used the printing…read moreand computer department with great success. Also I now see they have smaller items for Christmas Stockings. A must experience retail outlet!!

I used Paulan to change two of my Tissot watch batteries and all I can say this is some of the best…read moreservice I've ever had. Very friendly and VERY quick. Both watches were at different visits and there was absolutely no difference in service quality.

I had a very, very positive experience. Vince sized 2 rings for me and changed the clasps on 5…read morechains to make them easier for me to use. Other jewellers had been no help at all, so I really appreciated Vince's knowledge, expertise, and friendly and welcoming personality. He did a beautiful job of all my pieces, and in record time. I cannot recommend Vince and Paulan's highly enough. Tara Sinclair

This is my very favourite yarn shop! They have a wide selection of different types of yarn, and the…read moreowners are so nice. Highly recommend going there!

This store is lovely. It's got good sized aisles, the shelves aren't over stuffed, and the staff…read moreare helpful without being forceful about making a sale. I was looking for a local dyer/spinner/artisan for Souvenir Yarn, and the staff member was able to point me in the direction of one. She actually didn't even come out from behind the desk, which in a small store where I was the only customer, actually was fine. If there had been more than just me in the store, this would have felt dismissive. The organization was a bit haphazard in my opinion; the dyer I was looking at was placed at various places around the store, I think depending on weight or perhaps fibre type. I'm not sure. But in the end I found something I liked, the staff member was helpful recommending patterns and telling me about the sample garments I was admiring. Then we had a funny chat about their logo/mascot. They had a name contest and I think the character was eventually named Gordon "Ram"sey.

Worst lawyer I've encountered. Never listened to my side of the story. He listened to lies and ran…read morewith it. He never defended me like he should have. Ruined my life. Even when given new information, he only defended himself. When given the chance to rectify the situation, he chose not too. He said for me to either go with what he says as "that's what the courts want to hear" or get a new lawyer. He wasn't there to defend myself at all. He made me walk face first into the fire and fed me to the wolves.

Mr. Yeo returned my phone call and provided us with some excellent legal advice / direction…read moreregarding the issues that we had. He was extremely knowledgeable and I was very thankful that he provided the direction that we needed. I would not hesitate to contact him in the future and have him act in our behalf. I had found his website through a Google search. He has 25 years of experience and his areas of practice include personal injury, family law, ICBC legal defense, criminal defense, and so forth. He provides a free initial consultation so you have nothing to lose and possibly a huge amount to gain.

With a brand new renovation, and helpful staff, and pretty happy things, this store is a must when…read moreyou go to courtenay, or now you can even shop online!

Usually pleasant experience with the shop and the people in it, but the store clerk acted rude, and…read morespilled out negative energy, as well as acting like she knew everything but not giving us sufficient information about the reading when we had planned much in advance with her. Overall gave us a huge no feeling!