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    Newport Academy

    Newport Academy

    4.0(8 reviews)
    3.6 mi
    18 years in business
    Certified professionals

    My child went to newport inpatient Chandler house and it was the worst experience. My child was…read morehaving issues soiling herself and I was told before she went that they would be able to help and that it would most likely happen within the first week she was there and they would tackle it. After I dropped her off, I expressed my concern that I thought it had happened again that day and I was told that they wouldn't be checking as they didn't want to embarrass her. The kids do their own laundry and the adults at the house only provide help with changing and washing sheets (my child doesn't soil herself through multiple layers of clothing), so right away up front I was extremly disappointed, like I had been punched in the gut. They can't help her if they aren't addressing the issues. Nothing was resolved, and the stress of getting insurance authorizations every week, added to the stress of her being out of state for mental health. The plan was for her to be there 6 - 8 weeks and half way in, insurance denied any further stay, so I had to fly out urgently to go pick her up, or be charged $2000 a day if I couldn't get there within the time frame. My child didn't receive the letters or birthday cards sent by her grandparents or great grandma, there were 9 pieces of mail/cards returned to us, only after I questioned them about it after she got home and was missing a birthday card from my mom. We were promised we would only be charged $500, max, paid it, then a month later, got another $500 bill. I really got the impression they didn't care about helping my child, who lived a life of trauma and neglect before being placed in our home at 10 years old. I was desperate for her to get help after other failed attempts and this place took full advantage of us. Not to mention, they wouldn't give me her chart notes after she was discharged so I could have a better understanding of what she's dealing with. Arlene (the director) promised me she would call me and do a walk through of the facility with me, that never happened. They set us up to fly in before the facility my child was staying at was staffed, so I had to drop her off at a different facility she wasn't going to be sleeping at. She was by herself for the first few days. I wouldn't have agreed to that before getting my flight set up for a Saturday. After the flight was set up, I received a call asking if I wanted to come at a later date, on Monday, but I couldn't cause I didn't have time to clear it through work on a Friday night. They stated they had equine therapy but that only involves looking/petting the horses, no riding, and there weren't any horses at the house my child was staying at. They didn't even offer the equine therapy for the first 2 - 3 weeks cause the lady was out on paternity leave. Another disappointment. The whole experience was awful and having to grab a flight last minute ($$$$) to fly to another state to pick up my child after insurance denied her ongoing stay urked me - that was not explained to us prior to her going. They said she would be there for 6 - 8 weeks, so that's what we were expecting. My child doesn't act out like other kids cause she internalizes everything and they didn't catch onto that - they didn't think she needed help, but they were who encouraged me to send her saying they could help. My child also reads the room well and responds accordingly pretty damn well. Says what she thinks people want to hear. I have high suspicion my child was sexually assaulted (i explained this to them) and they didn't even touch that subject - which has been the ongoing elephant in the room for us. At the end of her stay, while packing up, an employee told her that she couldn't pack her hygene products I sent with her (something about plane regulations - and her multiple bags were NOT carry on, they had to be checked). Newport required all NEW products be sent and specific ingredients weren't allowed, so I spent $130 on new shampoo, conditioner, deodorant, lotion, sunscreen, toothpaste and other listed items on the packing sheet, and nothing came home with her. Another huge waste of money. Newport failed us on every level. Please don't send your kid there, if i could give zero stars for this review I would. Don't believe the hype in your desperate need for help, cause they don't offer any solutions there, just more added stress.

    This is the finest of treatment facilities for mood, anxiety, depression and relapse prevention…read more The setting is woodland and tranquil, the housing spacious with lots of windows to let in the healing light. I am proud that I learned monumental coping skills to heal the traumatic events of my life. What a fantastic journey! My hat is off to Kelsie, William, Mitch and Lizzie whose warmth, compassion and understanding were freely given to me both day and night. What a wonderful life enhancing experience was Discovery!​

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    Newport Academy
    Newport Academy
    Newport Academy

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    Dr. Mitch Keil, Keil Psych Group - Therapists at Keil Psych Group

    Dr. Mitch Keil, Keil Psych Group

    5.0(100 reviews)
    6.8 mi
    Certified professionals
    15 years in business

    It is difficult to put into words how grateful I am for the time I spent working with Dr. Mitch…read moreKeil. He is an extraordinary psychologist. He is compassionate, insightful, thoughtful, and genuinely invested in the people he works with. I first came to him at a time when I was feeling very depressed and overwhelmed. Through our work together, he helped me better understand myself, strengthen and enrich my relationships, and learn to look at situations from a different and healthier perspective. His insight and guidance helped me make meaningful changes in so many areas of my life. He has truly enriched my life, and the impact of our work together will stay with me. I am deeply thankful for his guidance, support, knowledge, and compassion, and I feel very fortunate to have had the opportunity to work with him. He is one in a million.

    I can't say enough good things about Dr. Keil. He brings a rare combination of genuine warmth and…read morereal clinical sharpness -- you feel cared for in the room, and you also come away with insight you can actually use. His experience shows in how quickly he gets to what matters and how thoughtfully he works through it with you. He's been enormously helpful to me, and I recommend him without reservation to anyone looking for a psychologist.

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    Dr. Mitch Keil, Keil Psych Group - Dr Mitch Keil, Psychologist at Keil Psych Group in Newport Beach

    Dr Mitch Keil, Psychologist at Keil Psych Group in Newport Beach

    Dr. Mitch Keil, Keil Psych Group - Keil Psych Group Offices

    Keil Psych Group Offices

    Dr. Mitch Keil, Keil Psych Group - 260 Newport Center

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    260 Newport Center

    Nancy D Young, PhD - c_and_mh - Updated September 2026

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