So professional, knowledgeable and personable. Full of Aloha and effort in helping us find our…read moredream home. Highly recommend!

Luan Luan did such a…read moregreat job helping us find the house we dreamed of. When our first find fell though he stuck with it and found us a property we liked even more. His knowledge and relationships on the North Shore of Kauai are unmatched. His love of the island comes thru in his passion for real estate and I think he gets great pleasure out of introducing people to this magical part of the world. As far as the actual transaction, it couldn't have gone any smoother. With us not being locals, he has an amazing network of people necessary to close a transaction, whether it be title work, lawyers to review HOA docs. He helped us do everything digitally so that we could get a majority of the deal done from the mainland. Once we closed he helped us find an amazing designer, maintenance team, and property management. Luan is not just a great agent, he's a great guy with deep connections to his community that help him get things done and has an amazing ability to show potential buyers all the amazing things his island has to offer.

Full Disclosure: I own a house that Napali Properties manages. I have found that they have been…read morevery professional in helping maintain my property. I'm writing this because I had been renting my house with another company for over a decade and have found that Napali Properties has been extremely helpful and conscientious in taking care of my house that i don't get to visit enough but feel confident that 'it is in good hands'. Over the years, i've noticed that what Mark Twain said (paraphrase) is true: 'Most people are just about as happy as they want to be'. There must be a little truth in some of the negative responses i have read - there are always 3 sides to any story, but i can say that from my experience with Napali Properties, i have only experienced what Carol K. wrote: "Jane and her staff at Na Pali Properties are professional, knowledgeable, honest and efficient. they are sharp, they know what they are doing and they obviously enjoy helping people find great places to rent or buy." As a Yelp stock holder (another disclosure), i hope that they publish my comments so that the public is served by hearing more than one side of a story... Garrett S.

Renting a Princeville condo managed by Na Pali. Arrived to a clean, well equipped 2 bedroom unit…read more Furnished nicely. All appliances are in good condition. Only critique is that 2 overhead light bulbs were burned out. I found new bulbs in the supply closet and replaced them. Condo is located on the Makai golf course. Pretty view looks out towards the ocean. Quiet and peaceful complex. The pool is clean. The hot tub is out of service with no repair date predicted. Despite these shortcomings I plan to return next year.

I was walking to the beach and on the way there was an open house sign. I went there and looked at…read morethe condo and in the first 5 minutes I knew I wanted to buy it and had to make an offer immediately. So who to call will answer the phone immediately. Moksha was first on my mind because I used her previously and her services were prompt, clear, impeccable, explanation of every detail, and immediate. Moksha answered my phone call immediately, and to make a long story short the sale happened. I requested to make an offer and noted some things need to be updated. Moksha communicated with the seller's agent promptly and the offer was placed. Throughout the entire process Moksha was attentive and gave immediate attention to every question we had about the condo and closing. It was a tremendous help, especially since my husband had many many questions, and she responded immediately to whatever came from the seller, seller's agent, or the title company. We are extremely pleased with Moksha's service she provided throughout the entire process with a great deal of knowledge in real estate regarding approach ??? buyer, seller, and escrow/title company. We also were very relaxed while working with Moksha. Her attitude, communication, always came with a smile. Very comforting when investing in a large purchase. Moksha you did not sway from gracefulness, professionalism and knowledge, just like the very first time you helped us to buy a house here in Princeville. Definitely one of the best real estate agents to work with. We have been buying property for 20 years and we do know the difference between the good and the best.

Moksha is a rock star. She thinks about clients first. We hired her to help our family navigate the…read moreHawaii real estate market- and we're so glad we did. She knows a ton about the HI market, and never once gave us bad information. She worked on our behalf tirelessly, on and off of business hours. She negotiated a great discount off of list price for our family. She taught us a lot about how to see value in homes in HI (it's different from the mainland!) and gave us great market insights in both Kauai and Oahu. Moksha's thoroughness, commitment, integrity, bubbly demeanor, negotiation chops and flat out refusal to quit make her a gem of a person not just as a realtor but also as a person. We would want her on our team forever if we could have it our way- but we're glad she's moving on to do the same for the next family that she did for our family. We can't express our gratitude enough for the commitment and integrity Moksha showed us. She's earned every positive thing people (and we) have to say about her.

I never leave reviews, but once in a blue moon I do business with a company that's so exceptional,…read moreand whose staff is so above and beyond that I find myself looking for outlets to let others know of my experience. This is the case with the people at Garden Island Properties. A week prior to our departure, we sadly had to cancel our travel to Kauai Island because our daughter was hospitalized. I had already paid in full for our three week rental (60 days prior to our departure date) and I did not purchase insurance. This could have been the end of the story because everyone had already been paid. But, the people at Garden Island Properties worked tirelessly to find another renter so we could recover some of our money. The humanity they showed, and the effort they made on our behalf has made me a loyal customer, and I plan to use them to help me with future rental properties going forth. I will also purchase travel insurance!

1 Star -- WARNING: This property management company will take your money and put your family at…read morerisk. We booked a week at Mele Kai (March 11-18) for two families, including kids, one of whom was celebrating a birthday on the island. Nearly $8,000. On March 10, with a massive Kona storm bearing down on Kauai, we reached out to Garden Island Properties to discuss our options. Our VRBO messages went unanswered. Our phone call went unanswered. When we finally got a text response, they told us the rain is what gives Kauai its nickname "The Garden Island" and suggested we bring "a flexible plan and rain gear." We weren't being difficult. We wrote back and told them we weren't opposed to being rained on -- our concern was flooding, loss of power, or being stuck on the island. I asked them directly: "Will my family be safe during this massive storm in your place?" Their response? They told us, "I don't mean to downplay the news coverage, but this is fairly typical winter weather for Kauai." They assured us the rental was "not located in a flood zone." Fairly typical winter weather. Not in a flood zone. Here's what actually happened: The Governor declared a STATE OF EMERGENCY. Roads in Poipu -- the exact neighborhood of this house -- were closed due to flooding. Ho'one Road and Ku'ai Road, right by this property, were shut down. The islands were hit with up to 44 inches of rain and 135-mph winds. Schools and government offices closed. Over 120,000 customers lost power across the state. Beaches were closed under brown water advisories warning of sewage overflow and hazardous bacteria. The Red Cross and Salvation Army mobilized relief efforts. Residents were evacuated into emergency shelters. So much for "fairly typical winter weather." So much for "not in a flood zone." And here's what makes it worse: the forecast they themselves included in their own message showed 90-100% chance of rain with thunderstorms and wind gusts up to 50 mph for EVERY SINGLE DAY of our trip. Their own evidence showed this was not typical. They sent it to us and still told us to come. We never made it to Kauai. We couldn't. It would have been dangerous and irresponsible to bring our families -- our kids -- into that situation. Garden Island Properties refused any refund. VRBO has been contacted twice by phone, was promised a resolution email both times, and as of this writing we've received nothing. $8,000. Gone. For a house we never stepped foot in, on an island we never reached, during a declared state of emergency that the property manager called "fairly typical." This is not a review about the weather. Nobody controls the weather. This is a review about a property management company that had every piece of information -- including their own forecast -- telling them this was a dangerous, historic storm, and they still chose to encourage a family with children to fly into it rather than do the right thing. I asked them point blank if my family would be safe. They couldn't even answer the question. They chose profit over safety. Period. If you are considering booking with Garden Island Properties, understand this: when things go wrong -- and in Hawaii, weather can go very wrong -- this company will not have your back. They will take your money, send you a canned aloha, and wish you luck.

I have had ten transaction on the island of Kauai, all with Robb Wall and the level of service has…read morebeen the same for each one: steadfast and thorough. Robb thinks several steps ahead, anticipates potential issues, and never sugar coats the situation. Real estate transactions are fickle creatures that seem to get crazier in escrow. Robb has always been sure to present realistic scenarios as they might occur, provide problem solving solutions if need be, and provide a realistic sense of how the transaction will turn out. Buying and selling real estate can be an emotional experience and Robb has always done his best to be sure I was informed and prepared as the transactions progressed. Highly recommended.

Robb Wall is a long time resident of Kauai and is very knowledgeable regarding the island and the…read morereal estate here. He is extremely competent and personable. He impressed me over and over again during our buying experience with his vast knowledge and attention to detail. He was attentive and available, and made me laugh, as well. I would highly recommend Robb Wall.

This is something I have never done before a second review, but I felt it was necessary to spread…read moreawareness. Poor management of our condo no background checks. Misled by Lori Benkert's dishonesty & selfishness BEWARE

Worked with Lori Benkert on numerous occasions. She always gets the job done. Sharp, to the point,…read moreand matter of fact. Definitely  will recommend her for rental, real estate and property management needs. Honest, knowledgeable and reliable. Mahalo Waioli Properties.

such an unprofessional agent. He is dishonest. make sure you document everything in writing /email…read more I do not recommend him.

Eric was referred to us from my parents. He helped sell and find their home that I grew up in. Now…read moreit was our turn to buy! From step 1, Eric made us feel comfortable and informed. He always gave advice, listened to what we wanted, and actually cared about the outcome and our well being. He definitely knew the ins and outs of every step along the way, and helped guide us through. We honestly could not have done this without him, and was the best choice for our first home purchase. He is friendly, responsive, driven, professional, and will get after whatever you want with his experience and knowledge of the industry. We will definitely recommend him to anyone and use him in the future!

Pane Road Hale review. Everything went well with our rental…read morewith Kauai Vacation rentals. As for our rental it was very nice. Old with a very outdated kitchen but is was perfect for a family of 5 including older kids. It was close enough to the beach to walk and there were plenty of chairs and boogie boards in the garage. The one thing I liked most was the openness of the house and there was a nice breeze all day and night. - If you're not fussy and looking for a convienient location at a value, this rental will work for you. - Chickens wake up early and will be in your backyard.

BEWARE OF KAUAI VACATION RENTALS. To all Contractors and…read moreCustomers. We are a Hawaiian family here in Kauai and we run a Full Service Company. Throughout the years our experiences with Kauai Vacation Rentals has been horrible. We have received threats even due to the policies of sone Resorts on Island to which Do Not Allow Contractors on site after 6 P.M.. they have pushed to have emergency rates removed and discounts given when work performed. Not to mention the repairs we are asked to stop in order to have a Handyman finish for cost efficiency.They continue to be unprofessional and lack of empathy for the ones striving to go above and beyond for Customers.