I should start off by saying that this review is long, LONG, overdue...renos take longer than…read moreexpected--sorry, Heather! With Heather's help, I purchased my first-ever property in January 2018. A condo in Waltham. The way we found out about Heather is actually a little funny... I was working with someone who I didn't seem to connect with, and started a new search for local realtors. My search led me exactly here, to Yelp, where I read so many great things about her. Getting in touch with her was very simple, and we clicked right away. For just about two years, Heather took me and my girlfriend to countless properties all over the metro-west, each time offering her honesty and expertise. Apart from selling properties, she also knows how to fix them up!--She is a jack of all trades. What started off as a very long list of must-haves slowly but surely boiled down to essentials...It's pretty funny now. But Heather was so accommodating, so patient, and always made her best effort at making sure we were getting into something that we would be happy with in the long-run. She never made a fuss about working around our work schedules, no matter how early or late.....or if we were in the midst of a nor'easter! She's always easy to reach by phone, text, or email. We never ever felt rushed or pressured. Heather's fun and easy-going attitude made a world of difference during such a complicated and long process. She became more than our realtor; she became a family friend. We are so glad to have met her. I'm confident that any one who works with her will feel exactly the same way, and we are very much looking forward to working with her again in the future. We love you, Heather. Thank you so much for everything. Sam and Krystal

Heather Heather Heather...What can i say about her…read more As a born and raised New Yorker, I accepted a job in the greater Boston area in Q4 2016. I began my new job in October. As part of the job offer, I received a relocation package where they connected me to Heather. Reading up on her website, she is known to be a relocation specialist. She is a specialist. She knows her ins and outs of houses/condos. She knows whats to look for. We connected early on, and I told her what I was looking for, price range, location, etc... and then she went to work. Once I got in the area, she took time out of her busy schedule to show me around the neighborhoods of Somerville, Brighton, Arlington, Watertown, Belmont. She is very knowledgeable of the greater Boston are. She knows which markets are hot and which are probably hard to re-sell if i ever plan to move on to a bigger place. Looking for a 2BR condo, we saw a slew of places. However, when I accepted an offer in NY on my property, she worked even harder to find me places for me. Finally I was connected a beautiful newly renovated condo in Watertown. Heather worked for me and was able to get an accepted offer within my price range. She worked hard on the P&S agreement and connected me with a real estate attorney in the area that she trusts. Unfortunately, the process of selling my NY coop and purchasing the condo in MA took much longer than anticipated due to my NY sale (another story), Heather did her best to console the MA seller that I am close and that I am eager to buy and I am willing to do whatever it takes. Eventually everything panned out. Heather gave me an awesome gift when she handed me the keys. She even showed up to my closing! It just shows how much she cares for her clients. I feel that she goes above and beyond to make her clients at ease. I was stressed out a lot because of the delays, and she kept on reaching out to me to reassure me. She was really helpful during the hard times. Finally closed this past Monday and moved in on Tuesday. She still helps me out when I ask for it - connecting me to the right people that she trusts. Oh I can continue to go on and talk about our trips to see different homes/areas but then this review will become a book. Let's just say that Heather kept me engaged and on my toes throughout the whole process. It was a joy, pleasure, and honor to work with her. I am so glad that my relocation specialist connected me with her. I recommend her to anyone who is looking for a place in the greater Boston area!

Vicky is a motivated, engaged and talented realtor who is worthy of your trust. Not only was her…read moreresponse time lighting speed, she was always patient, professional and detail oriented. Vicky is extremely knowledgeable with the home buying process and was able to provide excellent recommendations for lenders, attorneys, inspectors and more (and they were all amazing to work with). Once we got to the offer stage, Vicky was very creative with offer strategizing -which allowed our offer to stand out and be chosen. Herself and her team made the home buying process as seamless as we could have hoped and imagined. We would highly recommend Vicky to anyone seeking a real estate agent, and will continue to use her moving forward.

I'm writing this review with a huge amount of happiness -- I can easily give a perfect review for…read moreLisa Doherty-Santana at Griffin Properties. If you're buying, here's what to expect: - Lisa will sit down with you and conduct a friendly interview on what you want to buy. - Lisa will recommend fantastic experts as part of your buying team: home insurance, lawyers, and mortgage lenders. The only recommendation we did not use was the home inspector due to scheduling and our own prior use. EVERY recommendation Lisa gives is a "tried and true" team member. They are all excellent. We used Jeff Nelson from Bank of America, Jeff Shargel's law office, and Matt Davison for the homeowner's insurance. All were excellent. - Lisa will email you listings of what you want, schedule showings, and give you open house notifications too. We saw a ton of properties in many towns -- Lisa does a lot of legwork. She even picked us up at the train station once when our car broke down. She goes ABOVE AND BEYOND! - Lisa is organized, fights for you, and is always your advocate. She asks questions you didn't even think of asking. - Lisa is super friendly, confident, smart, and a FANTASTIC negotiator. Even at our final home walkthrough, she found a minor item needing repair, got us monetary protection in the 11th hour (at closing!), and worked with the lawyers. She does this all with panache and friendliness. - Lisa is honest and tells you what you need to hear. She delivers bad news with such friendly skill and diplomacy, that you can't help but move forward with a better feeling instead of a negative one. She is such an excellent advocate. I highly, highly recommend her. She has a great communication style. Go to Lisa! We were in such good hands with many life changes happening all at once -- Lisa was there every step of the way. Happy house hunting! :)

My fiance and I were first time home buyers this spring 2009. We tried it on our own for a while…read moreand realized it was a pretty complicated thing to take on, so we took our chances with the small independent real estate office down my street and I asked for Lisa based on her glowing reviews. Long story short: she was everything and more! She took us all over the city and surrounding towns to search for the perfect home. Every weekend she updated us with open houses, checked in with us often and when we did attend showings together, she knew just what to ask the seller's agent. She remembered what we both specifically looked for in a home and went out of her way to find that. She was always available and responsive to calls or emails. Lisa is not only a wonderful person, full of energy and so friendly, she is extremely adept at negotiating with sellers agents and hooking us up to excellent lenders and attorney. We felt she was really looking out for us every step of the way, and count her as a friend! It was a memorable and positive experience buying our first home at Griffin, and we have been telling all friends and family about our experience, and hope this entry will help you feel confident about working with them too! We are also planning on coming back to Lisa when we eventually sell and buy our next home. 5 stars all the way!

I have now worked with Pam twice, first for the purchase of my first home and then for the sale of…read moreit. I could not have asked for a better realtor to work with. She was extremely knowledgeable throughout both the buying and selling processes and was always very easy to reach. I look forward to working with her again for my next purchase!

A+ service!!! You will not be disappointed! Her real estate expertise is outstanding…read more Knowledgeable, professional and patient! No gimmicks!

We had an apartment to rent and Maureen found us a great person very fast. She was also very…read morehelpful advising us on ways to improve our property. After the contract was closed, and few months into the rental, she reached out to see if we were still happy with the person she found. Very nice of her to follow up. I truly enjoyed working with her and she will be our point person for real estate. Strongly recommend her.

We relocated from out of state with the help of Melissa. Our house hunting experience was quite a…read morejourney. There was this one house we visited 3 times and ended up not getting. We also backed out of an accepted offer because the house my husband liked was back on the market. Melissa was very friendly and easy to work with through out all this. I do think she brought peace and calmness to our experience. She was very responsive and attentive to our requests, and was quick to set up showings. She even brought me a rose for Mothers Day--a small gesture but heart warming. She was very professional in giving us advice and very efficient in putting an offer together, which was important given our tight timeline. Closing was uneventful. All in all we are very happy that we chose Melissa to be our agent. I wouldn't hesitate to recommend Melissa.

Melissa Hurley is an enthusiastic realtor who actively worked hard to help me find a place to call…read morehome. I called her and we planned on meeting to talk about my interests but overnight she set up a house to see and the next morning we were touring a home. I was glad she followed protective measures for covid. Within a few weeks I got a condo that we closed on quickly!

Maggie is wonderful! We knew very little going into our first home purchase, and she helped us come…read moreup to speed rapidly in the very competitive Cambridge market these past several years. She has consistently proven her ability to recommend the right offer and set the right list price (3-0 with us!). She is thoughtful, attentive to our requirements and deadlines, and always courteously helpful with keeping the process on track. She did the hard work so we didn't have to, and had proven contacts and reasonably-priced resources ready to line up for us: a staging team, inspectors, movers, general contractors, builders and carpenters--the list goes on. If you want to sit and wonder how it could've been so easy from the comfort of your new home, work with Maggie!

Maggie was very knowledgable about the housing stock and other market factors in the neighborhoods…read morethat we wanted to purchase a home in (Cambridge, Arlington, Somerville and Medford). She has a great network and suggested a responsive attorney and thorough home inspector that we had great experiences with. Maggie really helped us make informed decisions and coached us into a first home that we love!

ADVOCATE. All agents know the same information on market availabilities, the drill for offers,…read morebids, closing. But you need an agent who will advocate for you, as Victoria did for us. The questions about private viewings, where to get a mortgage pre-approval, what to do when your lawyer isn't replying are all steps towards finding the best home, and Victoria walks in these moments with you. She continued to give us boost after boost when we came upon each new level of the home buying process. In Victoria, you will have an agent who is: -attuned to your needs and wishes -greatly attuned to and knowledgeable about the market -a lucid communicator and readily available -an adviser amidst many decisions -helpful with numerous action items, leading up to being handed the keys to your home! It was a privilege to work with and get to know Victoria! She is truly a star in her field!!

Victoria was a huge asset to our house hunt. We were first time home buyers, and also bought during…read morethe pandemic. She was always understanding and really went a long way to get the best deals for us. She was extremely "real" with us: she identified red flags, made sure our expectations of the market matched reality, and also did tons of research. In the end we got a great home and felt like we had a real advocate in the process. Would highly recommend.