We highly recommend Rebekah Montague of Buyer's Brokers Only. After one bad agent recommendation, we did the next best thing and Googled for the "best real estate agents in Boston". Google's top result led us to Yelp, and Yelp's top result lead us to Buyer's Brokers Only, where we found Rebekah Montague. At first, we were a little skeptical about the straight run of 5-star reviews for BBO, but if the other agents are like Rebekah, they deserve it. I could write a book about how positive our experience with Rebekah was, but will try to summarize. 1. Excellent communication. Since we were relocating from Michigan, and we both work on computers all day, we needed an agent who could help us buy a house over email. (Poor communication was the reason the first agent didn't work out for us.) Rebekah always responded promptly, thoroughly, and clearly and never hesitated to send us another message when something came up that she thought we should know. Perhaps high praise of her command of the English language doesn't belong in a review of Rebekah's real estate agent skills, but honestly, every email she sent shined with professionalism, intelligence, attention to detail, and solid organization. The fact that Rebekah is awesome at email is responsible for at least 90% of us keeping our sanity. We never had to wait long for a response, even if she was out showing houses, because she always sent a quick message letting us know she got our email and when she would respond. (We also talked to her on the phone a couple times -- she's good at that, too.) 2. Thoroughly knowledgeable. Rebekah knew the answers to everything, or found them out very quickly. She knew what differences we would encounter if we bought a home in Massachusetts or New Hampshire (we were looking at both) when it came to taxes, car registration, the home buying process, the home selling process, and everything else. She knew which towns would fit our budget and our desires. She knew to look for cracks in the foundation when we went to see homes (apparently even year-old homes can have them!). She spotted flaws we wouldn't have known to look for. She helped us prepare for the mortgage process, and answered questions we weren't comfortable talking about with our loan officer. 3. Initiative and follow-through. This was our first time buying a home. We didn't know what we were doing. Rebekah took initiative to get the ball rolling on a lot of the stuff we would eventually need to do, and always followed up with us to see how things went. Not only that, but she didn't leave any "loose ends" throughout the process. Questions we had for the sellers got answered, documents got sent. She never dropped the ball on anything, at all. She even offered to do all the legwork when we needed to collect a sample for a re-test of the water because we couldn't be in Massachusetts. 4. Patience. Rebekah kept us sane. The day we put in an offer on our house, the sellers filed for bankruptcy. We panicked a little. Rebekah didn't. Even though she hadn't dealt with this situation before (it was neither a short sale nor a foreclosure), she kept us apprised of our options and their risks, and let us decide what we wanted to do. In the beginning, the list of homes we thought we wanted to see was waaay too long (something we all knew), but she researched each of them so we could prune our list (there were easily 40, and we only had a weekend to see houses). 5. Makes great recommendations. Rebekah provided us with recommendations for loan officers, closing attorneys. Not just one -- it was always a list so we had options and could make a choice. We loved the Italian place she recommended to celebrate when we closed on our home. Even a month after we closed, she was giving us recommendations for seafood restaurants and beaches to take the parents when they visited (and she was spot-on with those recommendations, too). Ten months later, she helped us out when we were looking for recommendations for a CPA and a minivan. 6. She just wants you to be happy. Rebekah never pressured us in any decisions, and we appreciated her candid responses when we wanted her opinion. She gave us all the information we wanted and more, just to be sure we felt satisfactorily informed when we made a choice. The decisions were up to us, she just made them happen. As it turns out, when we finally closed on a home we love, it's a couple streets over from Rebekah. We're still in touch, and she even stopped by to drop off our rebate check from BBO, because we didn't want it sitting in the mailbox for a week before we moved in. We still ask her for local recommendations, and she's just as friendly, honest, and thorough as she was when she was our real estate agent. If you're looking to buy a house in Massachusetts or New Hampshire, there's no reason not to use Buyer's Brokers Only. And if you've read this entire review, you'll already know there's no reason not to give Rebekah Montague a call. read more

This review is for Jess Wagner. We worked with Jess, who was infinitely patient, calm, and reasonable throughout our 3-month quest to buy a single-family house in Arlington, an extremely competitive market where we saw mid-range houses go for $100k over list price in bidding wars. YIKES! To make things more difficult, we were very set on a particular school district/neighborhood (for reasons relating to our kiddo). Jess was a total pro. He trudged through three feet of February snow to meet us for the first time. He spent 40 minutes explaining financing options to us in a cold basement. He listened to us think out loud, and responded thoughtfully to all of our concerns, questions, and general angst. He never pressured us. He seemed attuned to our needs even when we weren't. We would get caught up in the pressures of needing to find the perfect house RIGHT THIS SECOND, and he would talk us down off the ledge. He knew we wanted to see everything, even though some houses were obviously not the one for us, and he never tried to talk us out of a viewing. After we looked around, he would share his thoughts and give a measured opinion of whether it was a good fit for us. He worked around our busy schedules and zipped over from Belmont at the drop of a hat whenever we called. He consoled us after our first offer on a house was rejected. He made sure we understood every part of the buying process, and connected us with an excellent lender (shout-out to Melissa Caci at Residential Mortgage Services). He also provided a list of Buyers Brokers Only's approved real estate attorneys, one of whom we used and were happy with. Somewhere in month 3 of our search, we made an offer on a house we absolutely loved, and were very disappointed when we were outbid by a builder offering cash. (Those guys are hard to beat!) When the winning offer fell through, Jess was on the ball and informed us immediately, and worked with us to make a more attractive second bid. (In an amusing twist, we found out we had a second chance on the very day our landlord announced that he wanted to hike the rent and have us sign a 12-month lease.) To our immense happiness, it worked out! We closed on the house and moved in over the summer, and couldn't be happier in our wonderful new neighborhood. Jess, class act that he is, presented us with a bottle of fine champagne at our closing, and turned up to our housewarming party with an excellent bottle of rum. We really can't recommend him enough. We were such big fans that we felt nostalgic and missed him once it was time to turn things over to the attorney and the lender. read more

We recently closed on our first home in Peabody, MA and wish to share our experience working with Exclusive Buyers Brokers Agents Susie and Ron. From our first meeting with Susie in mid-July until closing in early Sept, we had a truly great experience. As first time home buyers, we had a lot of questions, were rather intimidated by the entire process and had no experience in what goes into home buying. Susie and Ron were very patient with us, answering all our questions and concerns in a timely manner and NEVER once making us feel like we knew nothing. They treated us with DIGNITY and RESPECTED our views even though we knew very little about the entire process- this was huge for us because we value respect!! Susie's and Ron's flexibility in scheduling made us wonder if they had other clients they were working with. We felt like we were their NUMBER ONE clients. Every time we went to view a property, they spent enough time talking to us about what we liked/disliked, or pointing out things we had missed, and we never ever felt rushed. They were always there for us even when we had to view 8 properties in one hot summer day!! Once we found a property that we liked, Susie and Ron acted fast in researching all the details and data of the sale prices in the area which helped us make an informed decision about the property of our choice. Their attention to details when it came to documentation was spectacular. Our P&S agreement left us in awe- terms were clearly spelt out that even novices like us found it easy to understand what the entire agreement meant, what was covered and what both parties ( buyer and seller) commitment was going to be. They both went above and beyond their primary role as agents- recommending home inspectors, closing attorneys, financing alternatives, home insurance agents. They respectfully allowed us to make the choices of whom we wanted to work with, and never pushed us to work with anyone in particular. Following their recommendations, we were able to have a STRONG, HONEST, OPEN-MINDED and DEDICATED team of professionals working with us to help us achieve our goal of buying our first home. While most of our friends and families had shared with us their excruciating experiences during the closing process, ours went so smoothly all due to the hard legwork that Susie and Ron had done prior to the actual day of closing. We will definitely be recommending Susie and Ron to our friends/family who are interested in home-buying because we would like them to have a stress-free home buying experience. Oliver and Agnes read more

I closed on my first house last month and worked with Andrew McKinney. As a first time home buyer, there are a lot of questions, nerves and reservations during this process, not to mention that this can be one of the most stressful times in your life. Andrew was there to guide me through every step of the way. He was very thorough at every stage of the process and was always available to answer any and all questions that I had and was honest when I would ask for his opinion. He never rushed me to make a decision and always confirmed that I was comfortable moving forward. Andrew was there with me during inspection and noted the issues that we would raise to the seller and also gave his opinions about the costs or severity of some of my concerns. Since he's been on his fair share of inspections, I appreciated all the advice he gave. He was able to draft up a letter with our concerns within 24hrs of the inspection so I had plenty of time to review and discuss with him before our deadline. I purchased a multi-family home and asked Andrew some questions and advice in regards to renting, tenants, being a landlord etc. He was more than willing to help me and point me in the right direction. Note, this is not part of his job description but he helped with no hesitation. In regards to communication, Andrew is very responsive. You will never not hear from him. Even if he does not know the answer right away, he will go out and get it and respond to you quickly. He uses email, texts and phone which I found to be helpful during work hours when it can be difficult to take phone calls. Andrew also refers you to an attorney and mortgage broker that he's worked with and thinks would be a good fit. I went with who he suggested and I had a great team that helped me from beginning to end! I'm sure the others agents at BBO are great as well but if you are looking for someone that will go above and beyond, go with Andrew! Even after I closed, I ran into some issues and Andrew was there to help. After experiencing the type of work (or lack thereof) from the seller's agent that I purchased the home from, I have way more appreciation for the type of work ethic that Andrew has. He is very detail oriented and is always one step ahead and most importantly makes sure his clients are his top priority. Andrew exceeded my expectations and made purchasing my home go as smooth as possible. Work with him, you will not be disappointed. Thank you Andrew! read more

Andrew McKinney is the absolute best. Being a first-time home buyer, I undoubtedly had no idea what I was doing. I was buying on my own, had never looked before, and had never talked to anyone before about buying. I was buying on a whim, a property to live in for the time being, then turn into a rental in a few years, that would both be a nice home, hold value, but also be a good (smart) price. This is where Andrew, and this company, stepped in, and were all so amazing. Andrew connected me with an excellent mortgage broker, who helped me streamline the mortgage process, and get me a great rate. From there, the company sets you up with an account online to see home listings the day they're entered in to the system (amazing). Andrew was VERY attentive during the entire process! He was always more than willing to help, with everything! He would answer emails, phone calls, texts, right away, and always act as a helping hand, giving his professional opinion whenever asked or needed. He was always able to get me showings, or if he couldn't make it he was texting me back and forth the entire time to see how I was doing, and how I liked the place. Andrew loves what he does, and you can tell; no one would put so much of their time in to making their client happy if they did not like what they were doing! With all of that being said, I will absolutely go back to Andrew for future purchases. When you find someone so good at their job, you want to stick with that person, because there are many realtors out there, and not all of them care about you the way Andrew does. A+ work, and I enjoyed every minute of working with him. He's the sweetest person you will ever meet, and he does an amazing job. More positives: not once was he late to a showing; he was always early! Connecting me with a great home inspector, and being there with me along the way to ask questions for me, so I know what I'm getting myself in to (first-time buyer, I had no idea what to ask about in this inspection). Willing to give a professional opinion about areas, prices, what can realistically be reached (price-wise) in the current market. .... So much more; you should contact Andrew yourself to see! A++, again, all positive experience. Thank you! :) read more

I found Rich Rosa (Buyer's Brokers Only, LLC) online when doing initial research about buying a home in Massachusetts. I was a first time home buyer, and completely naïve in the entire process. Based on the reviews on Yelp, I decided to send them an email and ask about the general process for buying a house and where to even begin. Rich responded within a couple of hours with detailed information about the first steps and also provided helpful resources for first time buyers. He also offered to meet in person to discuss the process further, which I took him up on. After our initial meeting I decided to move forward with him as our realtor (we were never locked into working with him, but I never had any intention of going with someone else). He was available throughout the entire process and always responded to emails within 24 hours, and was very patient with all of my naïve questions. When he was going to be unavailable at any point, he always let me know ahead of time and made arrangements for his associate to handle everything while he was out of the office. He was always able to set up viewings and when we went to look at houses he would tell us all of the things to look for in a house, and point out things that might be problems that I would never have thought of. The entire time I felt that Rich was on my side, and I feel confident in saying he definitely put my best interest above all else. Rich also provided me contacts for mortgage banks, attorneys and home inspectors. The house we ended up going with was a short sale, and almost nothing about this sale went smoothly. Rich had warned about short sales and all of the problems that can happen with them, but I decided I wanted to go for it anyways. Despite all of the various problems that arose and all of the frustrations, he was responsive and helpful the entire time. I'm not sure this sale would have ended up going through if it hadn't been for his diligence and experience with these types of transactions. We have been living in our new house now for about a month, and I couldn't be happier. I urge anyone in MA or NH who is thinking about buying a house to contact Buyer's Brokers Only. read more

I will recommend Jeff Goodwin a million times. "Buying a house is a really big decision." This is such a cliché that it's almost not worth saying, so to go a little deeper: buying a house means committing to put down roots in a particular town and neighborhood, committing to maintain the property out of one's own finances, and committing to pay a certain amount of money every month for a VERY long time, possibly even for so long that you run the risk of needing to move out before you've paid off the original mortgage debt. All of this should be worth it for the sake of no longer depending on a landlord; but it won't be worth it if you make a mistake about the house's location, state of (dis)repair, general suitability for your lifestyle, or what it's actually worth vs. what you wind up paying. With all of these things to worry about, my husband and I did not want to start our first homeowner experience without expert advice. More importantly, while we could have consulted every first time buyers' guide on the planet, that information would have potentially proven worthless if we couldn't negotiate effectively with our house's listing agent, nor find a trustworthy lender and attorneys. And to top it all off, we didn't want months of househunting to prove unnecessarily stressful and burn us out before we could find anything. I was referred to Jeff by Otto Iglesias, an earlier contact of mine at this same agency. Jeff's knowledge, kindness, experience, and immaculate reliability addressed ALL of our concerns from the moment we got started in our search. He proved instrumental in finding exactly the right place to live, submitting a successful offer in an unbelievably tight market after only two other tries, and he hooked us up with a loan officer and an attorney, both of whom I would recommend just as highly. Please: whether you're trying to escape the renter's cycle for the first time, or whether you're trying to smoothly find a new home after selling your current one, practice some proverbial self-care and get a buyer agent. If you're in north/central Massachusetts, make sure that buyer agent is Jeff Goodwin. read more

We have been working with Buyers Brokers Only TWICE. First time was with Attorney John J. O'Connor for our first home in south shore back in 2014. John was very acknowlegeable on house constructions and he could easily spot the good and bad in a house; If you want to buy a piece of land and build on it/ or rebuild, he's your guy! That's our original plan but we ended up buying an existing property when an opportunity came up (he even helped us out for all the market analysis while he was on vacation and submitted our offers/counter-offers restlessly for properties that we were interested in) Second purchase was with Attorney Andrew Mckinney since we were buying up northwest of Boston. Andrew is a very easy going person and absolutely great to work with. He always brings his charming smile when meeting us for showings. You won't believe in his super fast response rate, no matter it's email or phone calls. This was shocking to us given how many houses he has to close every week! Andrew was also very patient -- we started our search on a big radius (we always had to fight with the traffic). Andrew didn't mind at all even if it means spending many hours of his day just to work with us. He was very hands-on through our entire purchase process, making sure everything goes smoothly for us. Whenever difficulties came up, he was ready to provide couple suggestions which opened up possibilities for us as inexperienced buyers like us. Andrew also paid attention to details and pointed to things in the house that we may not even notice otherwise. During the closing process, his pointers to services that we needed, saved us a lot of time. Most importantly, when working with brokers in this company, they are NEVER PUSHY. They are not just trying to sell you a house and be done with. They make sure you find what you wanted, and they make it very clear that they are here to help! Furthermore, both brokers we worked with do not just disappear after purchase, they remain as our friends and help to answer our naive new home-owner questions :-) We will definitely work with them again in the future! read more

We recently purchased a property in West Roxbury with the assistance of Femion Mezini from Buyers Brokers Only, and couldn't be more pleased with the result. As is standard with many agents, we met with Femion initially to discuss our needs, budget and timeline. From the first moment he absolutely exceeded our expectations and made purchasing our first home a much easier experience than we anticipated. Some top benefits to working with Femion: 1. He is available essentially all the time - I doubt we ever waited more than a couple of hours for a response to a text or email, regardless of the time of day (or night). He always made himself available to tour properties with us, even on extremely short notice. 2. He knows his stuff - we couldn't have anticipated this going in, but Femion provides a wealth of information regarding a home's value and future potential. He is very honest with his opinions, and willing to answer any and all questions candidly. He went out of his way to make sure we fully understood any issues with a property as well as estimate the costs required to make changes. While we did our own homework on lenders/appraisers/contractors/etc, we always ended up selecting someone Femion had suggested to us. His expertise was invaluable. 3. He's 100% supportive of his clients - we never felt pressured by anything while working with Femion, and he remained adamant about us finding the right home, regardless of how long it took. When we did secure a property (after putting offers in on three homes), the closing process became a bit difficult and drawn out, but Femion handled the situation for us very calmly (I can only imagine some of the items that probably came up that he didn't even bother us with!). His experience within the legal arena absolutely worked to our advantage. Boston real estate is a tough market, but we truly did have a good experience and are still quite comfortable with all of the decisions we made throughout the process. We wouldn't hesitate to recommend Femion to our family and friends. So save your money, call Femion, and good luck! read more

I recently closed on a condo in Quincy after working with Andrew McKinney. Andrew went above and beyond throughout the process, from search to closing. Andrew is very realistic. When I first contacted Andrew with the areas I was considering, he was very straightforward and honest about my chances of finding a property within my pricepoint in those areas. He didn't sugarcoat things, but he also wasn't harsh or tactless. Andrew was also very communicative and responsive via email, phone, and text, especially when an offer was on the table. For example, when we received a counter-offer on a condo which was priced somewhat high, Andrew made himself available to talk about my options via both email and then a phone conversation shortly after the emails. Even when it became clear that the seller wouldn't take my best-and-final offer, Andrew went to extra step to present data to the seller's agent which showed recent comparable sales in the same complex that supported my offer price. This experience also made a great impression on me because it showed me that Andrew made every effort to negotiate and advocate for me. Throughout my home search, it was clear to me that not only has Andrew had extensive experience in the real estate business, but he also uses his past experiences to give sound advice and to teach his clients. I found that when I had questions or an unexpected hiccup during the home-buying process, Andrew would often use an experience with a previous client in order to better illustrate his point or support his advice. Additionally, he was both very precise in naming the market he was referencing and very professional about maintaining his previous clients' confidentiality by not using any overly-revealing information. Moreover, Andrew always made it a point to give advice while also ensuring that I didn't feel pressured to do something I was unsure of or uncomfortable with. Overall, I would highly recommend working with Andrew for his professionalism, knowledge, and above-and-beyond attitude! read more

My husband and I worked with Rebekah and had a great experience. We bought our first home in Holden, MA at the end of January 2013. We started looking around October, and Rebekah was extremely helpful and easy to work with from the start. She walked us through the homebuying process before we even got started looking and answered all our questions promptly, thoroughly, and honestly, whether via email, in person, or over the phone. Whenever I sent her an email or called her, she always responded right away. And she was on time or early and well prepared for every appointment, and right on top of paperwork and deadlines. I always felt informed working with her, and that's very important to me as a person who does her homework and asks a lot of questions. Rebekah was also very patient and calm, even when appointments went overtime or we had a ton of questions. She also has good sense of humor, which is really important in the grueling process of buying a home. And she maintained a good balance of professional remove and honest opinion. She was never judgmental and was careful to let us make our own assessments and decisions, but if she felt strongly about something, like that a house had some potentially serious problems, she let us know. And when we asked for her honest opinion or advice, she gave it to us, and it turned out to be very helpful and much appreciated. The thing that most impressed me about Rebekah was her willingness to go above and beyond in getting us the information we needed. She researched things on her own initiative and offered helpful information we hadn't even thought of, such as digging up the sewer betterment agreement for the house we were buying so we could make sure they weren't any easements on it. Rebekah listened carefully to us and steered us in the right direction and we ended up with a beautiful home right in our price range that has all the things we were looking for. I highly recommend her! read more

It is with great pleasure that we write this review for Femion Mezini at Buyers Brokers Only. We teamed up with Femion to purchase our first home this year and he was absolutely fantastic! We could not have asked for a better agent to work with, and we highly recommend that you consider working with him. Femion was incredibly responsive, flexible, knowledgeable, trustworthy, and dependable. He made the process fun, went above and beyond on so many occasions, and ultimately helped us negotiate a very fair price for a home that we purchased and love. Femion: Thanks so much for all your help! We love the new home and are very grateful that we had an opportunity to work with you. The team you helped us put together was instrumental in the success of our purchase. Your suggestions for a lender, lawyer and inspector were all superb. It's no surprise that you are surrounded by wonderful professionals like yourself. We'd like to thank you particularly for helping us navigate the location changes that we made, as well as the in-law and zoning by-law concerns that we had. We feel that you went above and beyond on so many occasions: from coordinating and traveling for the radon tests, to reaching out to contractors for an assessment of the in-law potential, to contacting the town for Title-5 considerations. You were even available while you were out of the country and on vacation. From the unique set of needs we had, to the importance of timing and our budget, you were there every step of the way. Consequently, we now own a home that we love, we know that you helped us negotiate a very fair price, and are incredibly pleased with our purchase and the overall experience leading up to that. Lastly, thanks for simply being a great person and making the process fun. My family and I thoroughly enjoyed working with you, and look forward to staying in touch. All our best to you! -Scott & Stella read more

I recently purchased my first home with the help of John (Jay) Tedeman. When I decided to buy a condo in Boston, I did some search on Google and came across Buyers Brokers Only, LLC. The reviews read quite positive, so I filled the online request form for free consultation. One day later Jay contacted me by email, in which he briefly introduced himself and suggested a few listed properties that I might want to check out. After a few exchange of emails and meeting sessions, I recognized that I had made a great decision to work with Jay. First, he is an experienced broker who understands the real estate market in the Greater Boston area, and did a good job in educating me about the market. He is well-connected in the Boston area, and I find through his referrals the mortgage banker, the lawyer, later the home inspector and the painter. I also enjoyed working with these professionals; all of them proved to be highly competent and helpful. Second, he put a lot of efforts into understanding the needs and preferences of the buyers. A buyer, particularly a first-time home buyer, may come up with a number of expectations that could be difficult to achieve all at once on a limited budget. The discussions with Jay helped me to sort out my priorities and focus on the most reasonable targets. Third, Jay is certainly very committed to his clients. It was very easy to get his company for open houses or private visits to the listed properties. I made three attempts before my last offer was accepted, all of which occurred on the weekends. He was always ready to work with me even on a weekend night. I eventually found a satisfactory condo and got my offer accepted. Jay kept an eye on the to make sure the entire process was smooth. I appreciate Jay's professional service and would not hesitate to recommend him to other home buyers! read more

My husband, who is really quite neurotic and meticulous in his research, did a lot of searching before he found Buyers Broker Only and we were connected with Jess Wagner. We really can't speak highly enough of him, and would recommend him in a heartbeat to anyone in search of a home. Jess first took the time to meet with us in person to get to know us, understand what we were looking for, and also get a feel for what aspects of home buying we were familiar with and what was totally new. As first time buyers, we knew nothing and really needed a lot of guidance. Jess is extremely knowledgeable when it comes to all things real estate related- there were points where it felt like we were seeing homes with an inspector because he was able to point out what we should be looking for and what we should think about. He taught us so much throughout the process of touring homes, and it was incredibly comforting knowing that he was looking out for us. He definitely talked us off a few ledges that in hindsight would have been terrible mistakes for us. When we finally found the house for us, we ended up having a more complicated offer/acceptance/sale process than most because of some things going on with the seller. Jess kept his cool, guided us through each step, and got us exactly what we wanted- the perfect home. We trusted Jess to recommend our mortgage loan officer, inspector, and buyers attorney, and every recommendation was pleasant, responsive, and top notch. He works with the best and recommends the best. On a personal level, Jess is a friendly and personable guy who was easy to talk with and someone we enjoyed seeing every weekend for several months. Our toddler would even get excited to see him as we pulled up to each house. Jess @ Buyers Brokers Only is simply the best. Thank you! read more

We feel very lucky to have had Andrew McKinney as our realtor for our first house-buying experience, would highly recommend him to anyone! We were recommended to Andrew McKinney by a friend, who had a great experience with him. In our first meeting, Andrew gave us a brief intro to his firm, and his experience. Knowing that we are first time home buyers, he then walked us through the home-buying process, patiently answering all our questions along the way. He was also very upfront about how he is paid (he does not charge additional fees outside what the seller is paying him, which is not true for all buyer realtors. At the end of that first meeting, he also provided a binder of useful info for us to take away. We were impressed by his friendly and professional demeanor, as well as his experience in the area. We met with two other realtors, one was recommended by another friend, but it was obvious to both my husband and I Andrew was the best fit. Throughout the buying process, we were proven right of our initial assessment of Andrew. He was always very responsive with our questions and requests. We really appreciated that he stayed very objective on every house tour, he never tried to influence us in anyway, but was helpful when we had questions about something related to the house. Overall, we felt we could really trust him. Andrew also had great recommendations for inspectors, lawyers, and mortgage specialist, everyone we worked with was superb, and made the process so easy and stress free. Andrew made sure to always give more than one recommendations, so there is room for us to choose. Even after the closing is done, Andrew was still quick to respond to our questions for things like recommendations for handyman. We feel lucky that we had Andrew as our realtor! read more

My husband and I first met Rich Rosa in August of 2015 on a referral from a realtor who is a family friend. We thought we were ready to start our search for our first home and we met him at his office and he spent the better part of 2 hours explaining to us the home buying process and what we could expect. Once we determined we weren't quite ready due to my husband's self-employment, Rich put a note on his calendar to get back in touch with us in the spring of 2016. When we actually started our search in late April 2016 Rich was always prompt to reply to our emails and scheduled many showings for us all within two weeks. He worked to get an offer in for us very late one night/early the next morning all while leaving for a trip to Washington, DC. He also was able to get us a showing Saturday after open house hours on late notice from us on Thursday night-the house we ended up purchasing! Even though our closing date was ~3 1/2 months from the date our offer was accepted, Rich was consistently checking in with us and asking if we had any questions in the process that he could answer for us. I knew that if I reached out with any concerns I would be certain to hear back from Rich within the day, if not within the hour. Rich was prompt and helpful, but he also taught us so many things about buying and owning a home, in fact, he had as many helpful hints as our home inspector did! Not only was Rich a great resource, Buyers Brokers Only hooked us up with some other great resources like home inspectors, mortgage professionals, and lawyers. You definitely want a buyer's agent looking out for your interests and helping you through the process of buying a home. We would highly recommend Rich Rosa and Buyer Brokers Only! read more

I would highly recommend Otto for first-time home buyers. Otto has a wealth of experience, and he values your time and energy. He is honest without being disrespectful, and is sensitive to changing needs. He has a stellar team with Melissa and Linda at RMS, and Liz at Ligris. (I hired a different home inspector.) I had worked with another buyer's agent two years prior to meeting Otto who had marketed himself having all of these qualities during the initial consultation, but did not actually live up to these expectations. I was Otto's longest client (~ 3 years) before I closed on my first home this week. When I had my initial consultation with Otto, I knew that I wanted to become a home-owner, but I was still building up my savings. Every spring/summer since our first meeting, I'd send Otto email inquiries about properties I was interested in from the MLS website. Otto was extremely quick to respond each time. While he was unable to make all the open houses due to his busy schedule, he did work diligently on giving me all the necessary information for any privately-scheduled showings. Because I had already experienced the psychological havoc of home-buying and bidding wars previously, I was cautious in jumping to make offers this time around. Otto was nevertheless very patient with me on my long search, and recognized when I finally found the property (a fixer-upper with great potential in a golden location) that I wanted to hit a home runner for. The entire process could have been long and arduous, but Otto and his team were extremely on the ball, and I always felt like he had my back. I've already referred him to a friend who's looking for an agent. read more

My wife and I bought a really nice place in Charlestown, MA late last year and Jay at BBO was amazing. Both my wife and I are not originally from the US, so we weren't so familiar with the whole real estate purchase process. Jay was super kind and explained everything in detail, he came to our current place, talked to us and shared with us some ideas for areas within our price range and with our specifications. Jay also put us in contact with the best mortgage officer and the best attorney we could get. It really was a dream team. As a next step, he did a market analysis with all the data he could find, including recent purchases, dollars per square feet, etc. That was really helpful as it gave us an idea of what we could afford and the best areas to visit. We proceeded to visit multiple options and areas with him. We even liked a place and made our first offer. However, we decided not to move forward with it and he helped us making sure that we got our deposit back without any hiccups. Even in the most stressful time, we were able to rely on him to keep us motivated and focused. Then, after a few months searching we finally found an amazing place and Jay helped us through the negotiation process and through the inspection, offer, and purchase. Overall it was a great experience and ideal from a buyer's perspective as BBO's fees are paid by the seller and not the buyer. They were truly unbiased and dedicated to making sure we got the place we wanted. I would recommend BBO with my eyes closed so look no further! read more

I don't have enough good things to say about Rich with Buyers Brokers Only. We were recommended to meet with him through a friend and we really had no clue what we were doing when it came to purchasing our first home. We met Rich on the weekend at a local Starbucks and he gave us several hours of his time, literally just walking us through the process of home-buying from start to finish. We asked any questions we had, we mentioned any concerns and he thoroughly answered anything we could think of (without making us feel silly for having stupid questions!). We were looking in a very popular Boston suburb and were expecting the process to take months and months, but we lucked out and had our first offer accepted. From the time of our initial open house visits, to submitting an offer, Rich was by our side for it all without being pushy in any way, offering any info he had from his experience and working with our schedules. He was super helpful to have when figuring out how to structure our offer and negotiating with the sellers from then on right through to the close. We worked with the attorney and home inspector Rich recommended, and both were great. We ultimately had a pain-free experience on purchasing our first home and couldn't be happier with everything, including how much Rich taught us. I definitely recommend Rich with Buyers Brokers Only for anyone looking to purchase a home, especially first time home buyers. Thanks, Rich, for all the help!! read more