Really bad customer service. Just about everyone there seems like their dog just died. They act…read morelike you are troubling them when you ask for anything. The doctors are decent, they miss things here and there, but overall okay. Seeing as how your experience with the doctor is about 10% of the time there, the general staff really needs to work on their attitudes. They also close down the whole place from 12 to 1 for lunch. Who does that anymore? They have at least over fifty people working there. There is no reason they can't work shifts out differently. I've gone there most of my life and still haven't developed a relationship with any of the staff aside from my doctor. They're just far too unpleasant. I know I sound like a bitter person that is just trying to get what vengeance I can on them for some stupid reason, but I assure you that's not the case. Go there for yourself and you will experience it as well.

We see Dr. Sutkus for our two children and she is fantastic. She takes her time to explain…read moreeverything to us in detail about our kids and really helps us understand how we can help them when needed. She is an excellent doctor. I also see Dr. Gauthier (not sure on spelling) and he has always made me feel welcome. Sometimes I feel foolish for reasons on why I go in but he always addresses my concern and makes me feel important! I love this office and will continue to go here as long as I can :)

She takes the time to listen and address issues I didn't even know I had! I feel a lot better,…read morementally and physically because she is my doctor. I appreciate her opinion and if she isn't sure about something (hey we're all human!) she'll get back to me promptly with an answer. Her office could use an update but it's definitely worth it!

She's been my doctor since 2014. She's so approachable and makes you feel so comfortable. You…read morenever feel rushed during your appointment and her nurse Bridget is awesome as well. I am so thankful for the both of them. I also love that their offices uses "mychart" so I have easy access to my test results; scheduling an appointment and even emailing the doctor.

Dreyer Yorkville is a great place for a family needing medical care. The front office, nurses,…read moredoctors & the lab are welcoming & friendly.

Haven't been coming here very long but since I switched to dreyer I realized I liked Dreyer better…read morethan the hospital I previously went to. The doctors and nurses are wonderful and very polite. I definitely think I've been treated better by the staff here than I have at other clinics.

Honestly, this is the first time in my life that I ever came across a doctor who is unprofessional,…read moreand I never had such problems with any doctor like this before. I'm warning anyone seeking a doctor to PLEASE DO NOT SEE Douglas G. Dorman, M.D. Let's start by saying, I was warned by his own Dreyer staff that "They do NOT like Dr. Dorman". That speaks Volumes if the staff doesn't like you! There's a serious problem because they deal with you all day. I was just warned to late. Dorman has dangerously put false medical information in my medical file that I now have to correct. It's not only false info it's slander/Libel. Example: Dr Dorman has my eating habits wrong, the dates of past things I've had done. My medication. He even puts in suggestions " that this May or may not have caused her health problem". Without asking me if it did, & who's he to say "it may or may not have" when he doesn't know what is wrong with me!! A Doctor cannot speculate without knowing exactly what is wrong with you! That's frightening to say the least! Dorman will write in your medical record, how your dressed. He will make rude notes about you in there, even if your polite. This was done on my 1st visit with him. I was dressed in heels, a blouse, suit pants and a suit jacket, and Dr. Dorman didn't put that in my record, he put something else. If Dorman doesn't understand something your saying or what you mean, instead of asking you about it like a normal person, Dr Dorman will write stupid stuff in your medical file like " patient said this and I don't know what that means". Duh ask! Just that right there shows me what kind of a doctor he is. And has a very dangerous behavior! When I saw Dorman the first time, he judged me just on the medication I was taking. I say " judge" because it was clear. My visit was 45 mins. of Dorman disrespecting my former doctor and making rude comments about my medication. Like I should be ashamed of myself for being sick. ( well without sick people you would be out of a job!). Dorman acted like I was stupid and asked me " how often I was in pain", when I answered it, he said " so that's how often you take the medication", I said " that's not what you asked". When I called him out on interrogating me, he acted stupid and said " he doesn't know what that word means". Seriously? You do know what it means! Everyone does! Dorman asked me a question I answered it but tried to trick question me. Guess what I'm far from stupid Dorman! When I saw Dorman a second time, all of a sudden Dorman was his words " happy with my medication, the same medication I was on before I saw Dorman, but never wrote that in my medical file! Dorman and I then had a plan in place for my health to move forward. When I had a problem with a medication and told Dorman about the side effects and that I can't move forward with my health and the plan we had in place, until the medication is changed. Dorman sent me an email saying " I need to refrain from lashing out"! Are you kidding me? Your my doctor , me telling you the plan has changed is not me " lashing out". Dorman also wanted to take on the role of changing my migraine medication. When I asked him, " Before you give me any medication can you please write down some ideas of what medication your thinking of giving me" so this way " I can research them and the side effects and then come into your office and discuss it". Dorman didn't want to " write " down what medication he would suggest but wanted me to come in to talk about it. ( why? So it's not on record). Dorman changed his mind all of a sudden and said " migraines is something a Neurologist deals with". Then why is Dorman ever discussing my migraines with me?! Dorman told me that "My former doctor gave me medication just to shut me up". really!!?? Seriously? WOW! Dorman LOVES to get the last word in & send threats . I'm seriously going to be speaking up about this to the proper people.

I would never recommend this Dr. On two occasions he has treated me as though I was not important…read moreyears later it still sticks with me. I have Been so blessed to find wonderful Dreyer Doctors! But this Dr has the worst bedside manner ever. I will never forget those two appointments with him. So very sad

Be aware of this place does not return messages when you were trying to make an appointment they…read moreneed to either hire another receptionist or learn how to check their voicemails very unprofessional

I have been with Dr. Kurka for about 4 years now, and I absolutely love her. She is very…read morecomfortable yet professional. She makes you the center of all of your medical decisions and really is by far the best physician someone could ask for. If you're looking for a new doc seriously consider her! She is amazing! And wait time in either of her offices (oswego and aurora) is always short.