I needed a car battery. The associate showed me options online. I selected one, and it was brought…read moreout. I also received a $22 discount for returning the old battery. I was in and out in no time. Great service. One of the gentlemen offered to install the battery for me, but it was for another vehicle.

Super friendly and warming they took the time to answer questions from me who knows nothing about…read moreautomotive. Explained everything in simple terms. They came to look at my car and help me find out what the problem was and wasn't. I'll be back

He doesn't answer to me when I suggest to him about fix my car.Why? I need he let me know if he…read morecan't

Called White Raven about having an issue with my truck. James called back immediately and came to…read morewhere I live the same day. He had my truck up and running in 3 hours. His rates are very reasonable, especially considering I didn't have to pay for a tow. I highly recommend.

The price of batteries is crazy- otherwise I'd give 5 stars here. Really, they are no more…read moreexpensive than most places but still. BUT - they were friendly and accommodating and got my new battery in quickly. Great service.

Completely ridiculous…read more I DROVE (under its own power) my car to Advance Auto Parts in Belmont, NC to have the battery and alternator checked. Younger associate came out to check. While attempting to jump the car he crossed the jumper cables and fried the internal computer. I went thru the chain of command.. Store manager that said it was impossible because his associates had "training" on how to do it. Guess they are all perfect and walk on water as well. Was then given an 800 number to call.. after the run around from the service rep, they called someone and 2 min later without seeing any dealership repair notes said they weren't responsible. The district manager finally got involved. She (Leslie White) requested the dealership invoices and repair notes. In no time at all she replied that "I have reviewed the invoice and the case notes on the vehicle. Due to the fact that the dealership states the ECM was damaged due to reverse jumpstart we are not liable for the damages." She also questioned the qualifications of the dealership technicians. Apparently she thinks that since Advance will hire anyone regardless of their ability to do the job, half way train them and won't stand behind their products or services, that all other compaines do as well. The dealership provided the qualifications of their technicians: "is a Mitsubishi Certified Master Tech, the highest qualification you can achieve and top tier mechanic for Mitsubishi North America. He is more than qualified to make the determination that he made and we stand by his diagnosis and repair. This diagram means nothing, especially since the "ASE Certified tech" was never under the hood of your vehicle. The ECM was burned and that was a DIRECT RESULT of being jumped backwards." I responded and asked why they weren't responsible since it was their associate that jump started the car and crossed the cables. That was 2 weeks ago and she hasn't responded to email or returned any of the phone calls I made or from other complaints filed with the NC DOJ consumer protection department. It appears the company has a history of failing to do the right thing when the fault of the problem is their own. Research them as I did and you will see for yourself. Looks like I'll be calling the local news station next which loves the opportunity to expose consumer affair issues as well as seeking a refund through small claims court.

Got me in and out within a day on a 24 volt starter for an import 1991 Toyota Land Cruiser Diesel…read more Made it look brand new even though its 30 years old!! World class service in a family owned business!

Fixed my car in a timely manner, communicated everything well ! My backlights now work and I am…read more100% satisfied .

I bought a beautiful BMW 640i from them and she is in great shape and had a great price. They got…read moreme in and out the door with no problem and I'm driving my favorite car. I couldn't be happier.

I bought a truck from this dealership 3 weeks ago and only put 200 miles on it before the…read moretransmission went out in the truck they did not offer a warranty on the vehicle or do they on any of them they sell. I ask the dealership owners if they could help me out with some of the cost to replace the transmission and the answer Was a no. I do believe that most if not all the vehicles have major problems that can not be detected by a test drive. I would not recommend anyone to buy from this dealership