Chose Gerber because they were recommended by our insurance carrier and we had a very positive…read moreexperience. Employees were friendly and knowledgable. They explained the repair process in detail and were transparent about what to expect. They adhered to the proposed repair schedule and made the overall experience pleasant. Highly recommend.

I had a tree come down on my car May 31st. I chose this shop to complete the work. They had my car…read morefor two weeks, and I got it back mid-June. They repaired the roof damage to my car, however in doing so, they had to remove my headliner and all of my trim/molding pieces out of the inside of my car. When I got my car back- the headliner was filthy. There were greasy fingerprints all over the tan headliner. There was sealant in the cargo window. My grab handle was upside down. My headliner was shifted so all of the raw edges were exposed. My front passenger side assembly was completely taken apart (very dangerous and very illegal) and unusable, the molding around my rear doors did not fit, and there were gaps where every piece of molding should have fit. My cargo area molding was a huge mess. I called Lansdale and reported the seatbelt problem to Nick, he offered an apology and that was it. I then took my car to the closest Gerber- in Pen Argyl for the seatbelt repair and other issues to be looked at. The repair manager, Sandy, came to check my car and she informed me, very rudely, that it was impossible that they took my seatbelt apart. I took her to my car and pointed out that it was impossible they didn't remove the seatbelt for repair. She was argumentative, so I told her I would just call State Farm and have them deal with it. She got angry and told me that "she wasn't going to allow me to ruin their reputation with State Farm". At that point I left, with only the seatbelt repaired, and called my agent. My agent got in touch with the manager, Jerry, in Lansdale, and he was apologetic and had my car towed to his shop, where the mistakes were originally made. Mind you this is now the third time I've gone for repairs. Before my car was towed- I marked every mistake with white stickers, so there was no way they would miss the problems. Jerry assured me he was going to go over my car himself. He calls me that same evening and said my car would be towed back to my house that night. No problem I said. My car got dropped off by the tow truck at 10pm, and it was too dark to check out the work. At 7am the next morning I was out checking over my car. Everything was mostly passable, except for the entire driver's side molding in my cargo area. The two large pieces that were meant to fit, were badly bowed out. Upon looking further at the molding, I found that they had used a tube of black sealant to attempt to glue the molding to my car frame. It hadn't dried from the previous day. I called the manager and left a detailed message with the receptionist, as he wasn't in yet. I get a call back from him about an hour later, and he said he was ordering used replacement molding for my cargo area, but that "I would just have to wait". He made a comment to me that he had thought the sealant would've dried by the time I saw it! No reputable shop would repair molding by using sealant to glue it to the body of the car. Total hack job, and that was suggested/authorized by the shop manager. The manager! I did not mince words as this was the third time my car was at there, and mind you, this is now end of July/beginning of August. The manager proceeded to tell me " I have the same car as yours sitting here and your trim is better than their's is, so you should be happy with what you have". At that point I was done with them messing my car up. My car's interior had never been removed, so it was perfect. Every single time they tried to "repair" the interior, it got worse and worse. I called my insurance agent again, and I set up an appointment with a Caliber collision in Nazareth for corrective work. I was told that 5 other people had issues with Lansdale messing up the molding in their cars. All had corrective work as well. The new repair shop did the right thing, and they ordered completely new molding for my cargo area, so it would fit properly. Avoid Gerber. They were rude in Pen Argyl, and incompetent in Lansdale. They destroyed the inside of my car. It ended up taking 3 months to repair my car, because of how bad they messed up my interior. I also had issues with them paying for my rental when I had to go to get corrective work. That's a whole other thing I won't get into. And what I think is most ironic- I've had a friend and an acquaintance get into car accidents back in September. They both asked me which shop destroyed my car, and they went elsewhere. I will never go there again

Oil change was quick and done on a day they were "closed", which was nice, however, they charged me…read more90+ for an oil change....on a kia. I used to pay less than 70 for an oil change on a car that took more expensive oil at a different mechanic. Will not be taking my vehicle back here.

Called last minute to get my car inspected, squeezed me right in and out! I was able to wait for my…read morecar in The waiting room as well. Great customer service! NEW OWNER is 10/10!! Highly recommend!

Third time's a charm After having the same mechanic for 30+…read moreyears I finally feel like I found another mechanic I can stick with. First one to pinpoint and fully explain the issues I was having and how to proceed. I didn't feel taking advantage of or like I couldn't understand the issues because I'm a woman. Matt was extremely helpful & patient. Already made the next appointment to fix the next issue...and it was a little less than the other estimates I have gotten.

Zeo Automotive is my go to place. Trustworthy mechanics are not easy to find. Look no further. This…read moreis the place for quality workmanship, value and trust.

*** DO NOT RECOMMEND! ***…read more I always try to give my business to local/family owned shops. This time it was a mistake! I came to J's Auto Service for a routine state inspection and emissions check. Everything was fine other than a puncture in one of my tires and my brake lights being out. When I picked up my vehicle the odometer was up an additional 5 miles even though their invoice states there was no change in mileage. (Miles in 158,162, actual miles out 158,167 ( see attached photos)). This was odd but I didn't think anything of it since a road test is usually preformed. Fast forward to when I got the tire replaced at their shop/to get my other sticker for inspection. I picked it up after work and was a little surprised it costed $52.86 ($63.11 - $10.25 (state safety sticker)) for ONE tire. I started driving and realized my dashcam was unplugged. I contacted the shop and asked why this happened. I spoke with Christine who told me, "All we did was install your tire and check your brake lights". I go home and review the footage. I come to find out that they did indeed unplug my dash cam. Not cool. I also reviewed the footage from the day of my inspection. Prior to my vehicle ever being inspected, Jamie and Christine used my vehicle to pick up another customers car! They came back, inspected my vehicle and then conducted a road test. I paid for a state inspection/emissions test, not for them to use my car for their business. I will not be giving them my business after this and will not recommend them to anyone.

I highly recommend J's and fully trust their expertise. I know I am driving a safe car when I leave…read moretheir shop. Christine or John always take time to explain the required maintenance to me and are willing to work with me on my available options. They are responsive and always get my vehicle back to me in a short amount of time. J's is meticulous and offers the highest quality of service, I really highly recommend.

I have used North Penn Auto Service for over 25 years. My cars are fixed right now the first time…read more John C. the owner will call me and give me a rundown of what the car needs and recommendations. I would highly recommend.

Always a good price on gas, a little awkward getting in and out...bur the road traffic tends to be…read moreaccommodating

Vinny great local shop take care of my car like it's his own. I've been going to his shop since…read more2004 and he's very reasonable not like all the shops they try to rip you off very honest and reputable support your local.

Our primary auto repair shop recommended Spanial's to do more specialized work on our BMW 3…read moreconvertible, a specialty at Spanial's. These guys have been terrific! They have on more than one occasion recommended a solution that was effective for me and not economical for them - how often do you see that? They have done great work on the car, communicate effectively and proactively (particular kudos to Brian), and I have never had a follow on problem after service they have completed. Unfortunately our car died - although it is still running when it should not be so it is a zombie car - so we have purchased another BMW 3 so it will be a little while before we are back. But we do highly recommend this local small business.

Extremely friendly and knowledgable staff. Their labor rates are well below what you'll get…read morecharged at the dealer and they have all of the latest diagnostic tools and training to maintain and repair your late model european vehicle. Since being out of warranty at BMW, I've saved over $5,000 by going here vs. what the dealer quoted me.

Love these guys. They drop everything they're doing to help you out. Shame they're so busy that…read moreit's usually a 2 week wait to get your truck in there. Other than that the service is awesome