I recently made a purchase at Auto Zone, store #2992. The clerk was rude and was playing a video…read moregame on her personal game screen through the entire purchase. I ask if someone was available to direct me as to the proper placement of the purchased part, the clerk said "no". I then asked if anyone else here may know. She said "no". This experience was so unusual to me because in every other auto parts stores that I have shopped, the personnel can't be more obliging, knowledgeable, or willing. I'll never go to an Auto Zone again. There are too many good alternatives available. Stay away from the Williamsport Auto Zone. They are terrible for service and kindness. Advance Auto is about 1 mile away. Go there!

Amazing people that care about their customer. Have been working on our car since we've purchased…read moreit last year. Had a mechanic that we thought was good working on our car the people at Auto Zone informed us that the person we had been having work on our car was scamming us and hadn't done the work and was trying to return the parts to the store for cash. They didn't have to go out of their way to do this but it gives great comfort knowing there's still good people in the world that care.

+ Very impressed with Scott and his team. They're honest…read moreand although they are not inexpensive, they corrected the problem and offered a discount too. Thanks AAMCO. We will return.

When I called AAMCO, I was in a foul mood. (Transmission trouble will do that.) But, after speaking…read morewith Scott Mitcheltree, I felt hope. The work still needed to be done and the price was still going to be high; but, I no longer felt vulnerable. Scott's tone was direct yet friendly and kind. He explained how things would be handled and how he would keep in contact with me throughout the process. And, he was true to his word. My vehicle is back and running like new. Calling AAMCO was the best decision I could have made. Thank you, Scott.