The steering wheel and undercarriage on my Subaru Forester were vibrating and shaking when I drove…read moreit on the freeway. I usually take my car to Ramsey Subaru but they couldn't get me in for two weeks. I felt unsafe driving my car so I checked around for a repair shop close to where I work on the east side of town. I was so glad that Logan Automotive was able to get me in two days later. Even before I called to make an appointment, they impressed me with how fast they replied to my message when I inquired about whether they gave shuttle rides to and from my work. I didn't have to wait long before they replied back that they did have a shuttle service if I lived or worked in Des Moines. I dropped off my car in the morning and they gave me a loaner car to drive to work because the owner's daughter wasn't there yet to give me a ride. I was really surprised that they did that for a small shop like theirs. Bruce called me not too long after I dropped my car off and told me what the problem was and how much it would cost. I'm sure it would have cost much more if I had brought it to Ramsey. He fixed my car early in the afternoon and told me it was ready to pick up. When I went to pick up my car, Bruce showed me the broken and rusty part that he replaced. I was impressed by that. He was completely honest and transparent about everything; not to mention super friendly and nice. He also rotated my tires and didn't charge me for it. I asked him about which cars are the best to buy (because I'm so done with my Subaru and this will be my last one) and he said he couldn't tell me that because each brand has good and bad models. He told me if I'm ever looking at cars, I could call him and tell him the year and model and he would tell me if it's worth buying or passing on it. I really liked and appreciated that. I'm so glad I found a repair place close to work that does a great job and doesn't charge dealership prices. It's small and family-owned and they don't treat you like a number. I highly recommend them.

It is an excellent shop, only with one big problemIt is an excellent shop, only with one big…read moreproblem, one of its employees checks the cars to see if he can find anything of value to steal. That happened to my friend. She had a 14-karat gold chain valued at more than $1,000 and she had it in A little pink wallet was on top of the biker's mirror and it was stolen. It is recommended that the owner always check his cameras and install a few., one of its employees checks the cars to see if he can find anything of value to steal. That happened to my friend. She had a 14-karat gold chain valued at more than $1,000 and she had it in A little pink wallet was on top of the biker's mirror and it was stolen. It is recommended that the owner always check his cameras and install a few.

My fiancé was in town from Cedar Rapids when his care broke down on a Saturday. Werner's worked him…read moreinto they're schedule and did a phenomenal job getting him back on the road quickly! Werner's was a life saver of us! We highly recommend Werner's!!!

Great people, honest and quick work, I've taken my vehicles to them for years and if they don't do…read morethat type of work they always have a great recommendation!

Professional, honest, reliable and affordable. Kevin and the…read morerest of the guys were very friendly. Highly recommend them and they will definitely be my go to place, for any future car repairs.

It's always great service I feel like it's the last of a dying breed cause they make sure your car…read moreis fixed right the first time and not trying get over on you by having you come back all the time

I stopped in for muffler repair. They got me right in at the scheduled time, explained exactly what…read morethey found and did quick work. I will be back for any future repairs. Great small business!

this place is by far the BEST shop we,ve ever been to. joe and lance are great mechanics along with…read morebeing fast and you can always count on their work being done right which is so important to the customer! i,d highly recommend these guy,s for any of your automotive needs. they fixed our car for half price from what five different shops wanted and did an excellent job at that. so glad we came to know them for now our car breakdowns seems so easy to get fixed compared to how it used to be getting ripped off by every where we went. take my wife,s and i word you won,t find a better place to go, give em a try and see for your self! from tommy spencer in des moines,iowa i,ll vouch for them ANYTIME!

I'm a marketing copywriter by profession, so forgive the length of this in-depth review. I'm…read moreshocked these people don't have a million amazing Google reviews and I'd like to do them a favor by telling the world about my experience. We recently purchased a van and had a Used Vehicle Inspection performed by Midas. The Midas estimate came out to about $2,500 in repairs. Before I told them to go ahead with the repairs, I remembered something. A year ago, I was checking out potential daycares for my newborn and I met a woman named Kim. I ended up getting an in-home nanny so I didn't need Kim's daycare services, but she had told me that her husband was a mechanic and encouraged me to contact her if I ever needed any work done. I remembered this brief interaction I had with Kim a year later and as I was standing in Midas, I texted her. She immediately responded with her Husband, Nate's, information. I asked Nate if he would be willing to look over the Midas estimate and give me his thoughts. He promptly responded and I emailed him the estimate. After looking it over, he let me know that he was certain we could get all of that work done for well under $2,500 and he gave me the address to this shop. I brought the van into the shop on Monday morning and that's where I met owner Joe Frazier. Now, let me be honest. I have a cushy job, I work from home by day and I take bubble baths and drink wine by night. I still cringe when I have to go into dairy barns for work. I am not "at home" in any auto shop and this one is a far cry from the corporate feel of the Midas I'm used to. There is no sign outside, and inside is filled with concrete, oil, smoke and a cute dog named Scarlett. I was a little nervous on my first trip in. Especially since Joe was sitting at his desk with a cigarette hanging out of his mouth, totally looking like Carface Carruthers (the bad dog from the movie All Dogs Go to Heaven). All of the above being said, the aesthetic of the place sort of put me at ease. I could get behind the logic of no fancy waiting room equals not going to charge me $2,500 for $400 worth of parts. And that's exactly what happened--I saved a ton of money. While my car was there, Nate kept me updated via text (which I really appreciate because I'm busy and texting allows me to continue multi-tasking vs. having to stop for a phone call every question I have). I came in to pick up the van on Wednesday and Joe was wonderful about carefully explaining everything to me. He let me know that one of the repairs that Midas quoted didn't even need to be made--the part wasn't even leaking. He wrote down everything that he did and explained why. He didn't treat me like I was incapable of understanding mechanics or try to gloss over anything (which I've experienced in the past). He was just straightforward and patient. In the end, that $2,500 estimate from Midas cost me around $700 and I didn't have to sacrifice good communication or anything. I had to pet a cute dog for like 5 minutes in a dirty shop--totally worth it. After Joe checked me out, a mechanic brought out my keys and he was the friendliest, scariest looking man covered in dirt and oil that I've ever met. All of the warning lights were off in my van. It felt like it was driving a million times better. I'm super pleased. We have a mandatory inspection scheduled next week for ride-share, so I guess we'll be for certain that all of the repairs were made. I'm not oblivious to the potential scam behind the great deal I got, but I really doubt that's the case here. Everything felt legit. The Handy Helper has us for life now. They are a truly authentic and trustworthy neighborhood shop. If you go anywhere else, you're wasting money--and missing out on petting Scarlett the dog. Do the right thing.

I have used Scotts Automotive Service for several years. I have always received quality customer…read moreservice from the entire crew and Scott always remembers my name and always stops to say hello how are you in the lobby. I am old school and a friendly smile and hand shake still means something to me! Thank You for all the years of great service Scott and crew!! You all rock!!

I went in and told them my problems and they found the problems. They worked with my warranty and…read morefixed everything in a timely manner for a great price. I would recommend scotts automotive to anyone that is having problems with their car.

Had some tricky problems with my vehicle that another shop (a very reputable one) did not want to…read moretackle. I was referred to Moen by a guy who works at a dealership. I could not be any more pleased with how Moen handled my situation! The process was extremely transparent, work was done in a timely manner at a reasonable price and my truck now runs better than it ever has. This place is top notch. I will refer anyone here.

Amazing people. I spent most of my life in customer service roles and have never seen a more…read morecustomer-centric business. They do everything possible to see that their customers are treated fairly and honestly. I would trust Cody and his team to work on anything I have, and he is always ready to help with meaningful advice. They can be hard to find tucked away on 2nd Ave, but it's worth your trouble. From simple maintenance to complete rebuilds, you can count on these people to get the job done right. By the way, Choi does a wonderful job handling the front end and all the customers. You'll never find a better place to solve your car issues.

Silzer is definitely a "quality operation". Honest, knowledgeable, quite capable of many automotive…read morechallenges. They have worked on our company trucks & our personal vehicles over the past 30 years. They may not be cheap, but you will be happy with the outcome. I give them 5 stars. American Lawn Care, Inc.

These people were very helpful at the time I needed, my issue cannot be repaired, but not their…read morefault could not get the parts I needed for my sunroof however, they fixed everything for me the best they could to be sure it was up and tight and no leakage so I wouldn't have to worry that way with it. They explained everything to me and what was wrong when I picked it up so I appreciate that and I appreciated their time trying to repair it. I would definitely return here.