I've used CarMax before as they buy vehicles outright and I've found that their offers are…read morecomparable to dealers that offer you a trade in. All of my experiences here have been good. With this in mind, my daughter is thinking of selling her vehicle and we set up an appointment with CarMax. We did the online appointment process and it was so easy. When we arrived a person was expecting us. They asked a few questions, took the keys to have the vehicle looked at, offered us water bottles and offered to show us some vehicles on the lot. We decided to walk the lot by ourselves and then hung out in the waiting area. They have a nice setup with a monitor by the waiting area to show whose vehicle is currently being looked at and what order your vehicle is in. Looking over the vehicle took about 20 mins then they provided an offer. It was lower than my daughter was expecting so she declined. They did let us know the offer is good for 7 days. Overall the experience was easy and seamless. Every employee we came into contact with was friendly and helpful. In my past experiences when I did sell them a car, that process is easy too. You bring your title and all of your key sets. They take your vehicle, cut you a check and it's done. It is really that easy - no gimmicks!

Do not go here to sell a car get a quote through KBB. Carmax offered me $900.00 and two other…read moredealers through KBB offered $2000.00 I countered with $2500.00 sold it within an hour. Carmax is offering way too low for your vehicles. Clearly more concerned about what goes in their pocket versus honesty and building truthrworthy relationships.

Service was awesome, very courteous and pleasant place with good offer…read more As always got my car from them and bring few friends around too.

very nice place to buy a car I would come here again to buy from Great location. Lots of cars…read moreand trucks to choose from

Grant was a tremendous help for my wife and I. He got us a fantastic deal on a Toyota Highlander…read moreand it has been running perfectly. Buying a used car can be tricky sometimes but with Grant he is really upfront about everything and treated us like royalty. It truly was one of the best buying experiences we have had! Thank you Grant!

If you're looking for a car, this is a place to go. They made me feel so comfortable like family…read more and they went Above and beyond to make sure that I was happy I am truly grateful for people like this thank you guys so very much everybody from the gentleman that first introduced himself when I walked out of my the rental to the owner to his beautiful wife you guys were absolutely great thank you. I love my car!

Great business! Hakim was super helpful in finding me a new vehicle, and super informative. He…read moregenuinely cares for his customer and it definitely shows! You don't have to worry about any scams here, and there is ALWAYS a great deal. I couldn't be more happy with my purchase and my experience overall! I HIGHLY recommend.

This dealer will do whatever it takes and provide top notch customer service to get the sale. Not a…read moresurprise here. But the fact that they will fraudulently pass inspections is another level of insane. I searched for cars for months, looking for the perfect combo of low miles and decent price. I came across a ton with super high miles and I was trying to stay under $8000. This was my 16 year old daughters first car. It is a single family household so getting something for her fell all on my lap. So I wanted to get her something that would last. I found this PT Cruiser, it had under 20k miles and was right at the $8000 mark. I felt that at the very least, the car was a garage car that was lightly used and would need items replaced that were just old. That was ok with me. The customer service was great, I had my own financing. They brought the car too me and to get paper signed. Mike the GM did this himself. I thought it was a nice touch! This was in November 2022. My daughter started having issues almost immediately with the car. Burning smells, brake lights coming on (after 7 weeks) , heat not working, clunking. I had someone do a quick check over the car when I first got it, but after a month or so of issues, I took it to the shop. I was faced with $3700 worth of repairs. $2600 of which were ALL SAFETY issues! The shop let me know that the car could never have passed inspection and someone surely turned the other way when passing it. The struts were also blown, this was a $1100 repair, and I ended up having them do work for both the safety issues and the struts. I titled and registered a car that had a fraudulent safety inspection. I contacted the dealer, I spoke to Mike a few times. He tells me Midas does their inspections and I let him know there is no way it could pass. The list was extensive and were mainly brake issues. He keeps pushing me off saying he will look into it. Asked for my paperwork from the mechanic and I sent that. He will not respond to emails. Will not return phone calls. He is now dodging me. I told him I would give him time to resolve this and reimburse me for some of the cost, specifically the safety issues that should have been addressed prior to selling the car and that I will assume the cost of the struts. Now, I have to report them to DOR, MO Highway Patrol and a few other agencies that investigate inspection fraud. I also have to see my options with a Consumer Protection Attorney. The part that bothers me the most is I told them this was for my teen daughter. My baby could have been seriously harmed over safety issues. She has transported her 3 year old sister to school on several occasions. I can not imagine if something would have happened to them both because they sold me a car with a list of safety issues. I have attached a copy of the document from my mechanic showing highlights of the safety issues.

Have bought several vehicle from this company. Went to cancel two gap coverages and have had the…read morerun around for a month, finally got ahold of them today and the GM mike said fuck you your checks mailed on a recorded line, wouldn't provide tracking number, and hung up. This company lies to get cars sold, submits fraudulent documents to banks, and will be reported to the BBB and any other company they deal with and or do business with. Save yourself the headache!!!

Working with Scott I've bought two cars in the last couple of weeks. One for my granddaughter and…read moreone for my daughter. Both great quality cars at good prices. Scott was great to work with, answered all my questions and I got everything we need. I will definitely go back to buy another car if I'm ever in the need

From the owner: Why Choose Mathis Motors? Where Quality, Approval, and…read moreExperience Come Together. At Mathis Motors, we’re more than just another used car dealership. We’re the partner you can count on—whether you have perfect credit, challenged credit, or are rebuilding after life threw you a curveball. We're proud to serve the St. Charles and greater St. Louis area with high-quality, hand-selected vehicles and unmatched customer service. But what truly sets us apart? Let's break it down. ✅ Full-Spectrum Financing – You're Approved We specialize in full-spectrum lending, which means we work with everyone, from first-time buyers with no credit to those who’ve been turned down elsewhere. Whether your credit is excellent, average, or in recovery, our finance team knows how to get deals done. Through our strong lender network—including national banks, credit unions, and subprime lenders—we’re able to structure approvals for a wide range of credit profiles. No matter your credit score or financial history, we’ll fight to get you approved—often the same day you apply. 99% Approval Rate. No games, no pressure—just real solutions. 🔧 Our Vehicles Are Different – Quality You Can See Every car on our lot undergoes a multi-point inspection process that goes beyond just a basic safety check. We don’t put cars on the road until we’re confident they’re ready for your driveway.

The service department is impossible to get ahold of to check the status on your car. The online…read morescheduling is completely disconnected from reality. It shows every slot open when it's not really available.

We visited the dealership in response to an online listing for a Kia Telluride priced at…read moreapproximately $45,500. From the outset, we clearly stated--on three separate occasions--that we intended to finance through our credit union and explicitly requested that no hard credit check be performed. During negotiations, in an effort to align the price with the advertised amount, the manager offered a veteran discount and a new graduate discount, despite the fact that we do not qualify for either. Despite our explicit instructions, the manager proceeded to run hard credit checks on both myself and my son without our authorization. This is unacceptable. I request that this issue be corrected immediately and that I receive written confirmation of the actions taken. Additionally, the manager stated that accepting the incentives required financing through Kia, which had not been disclosed to us beforehand. He dismissed our concerns about a 2.25% higher interest rate and characterized our objections as "ridiculous." It was also said numerous times by several employees that the ads are misleading but they are meant to get people in the door. So yes it is bait and switch, which is illegal. After spending over three hours at the dealership, we were only informed of these financing requirements after the unauthorized credit checks had already been conducted. When we expressed our frustration, the manager responded in an unprofessional manner, stating that he had been there for 12 hours, which did not address or justify the situation. The manager also behaved inappropriately on the showroom floor, raising his voice, and speaking disrespectfully toward both customers and sales staff. Due to this experience, we made the decision to leave, as the environment and conduct demonstrated were not acceptable for doing business. Following this incident, I have attempted to escalate the matter by contacting the corporate office. I have called nine times over the past three days requesting to speak with Eduardo Rodriguez regarding this situation. Despite leaving detailed voicemails explaining the nature of my concern, I have not received any return communication.

Treated very fairly . I had a change of thought regarding…read moreour pending transaction and received a timely response and return of funds and paperwork.

terrible car dealership!!! do not waste your time or money like i did. took 3 month to get title…read more managers are no help. we drove our car home from here and the check engine light came on when we were pulling up to our house. tried to call and see if they will take a look at it and no answer! waited 2 weeks for a call back! i dont leave reviews but i had to make sure i did because this was the worst car buying experience ever

Normally I find buying a vehicle to be a necessary evil but Tim turned it into a pleasant and…read morepainless event. He made sure that the truck was perfect and took the time to walk through everything with me including the registration process. I would definitely buy from Ace Motors again!

Do Not Waste Your Time…read more I saw a Ford Ranger on their lot while driving home. I decided to stop and look at it. There was a single orange cone in the center of the entrance to their lot. I figured it was there to separate entrance and exit. I pulled into the lot and got out to look at the Ranger. I thought it was in pretty decent shape so I headed back to my truck and was going to come back later in the afternoon with my son to let him look at it. While I was heading to my truck some guy (the owner?) comes out of the building and starts yelling at me about driving past the cone. I apologized and informed him that I would leave. Then he made some smart a$$ed remark that it looked like I was leaving anyway. He lost a potential sale because I planned on bringing my son back later to look at the Ranger. This guy knows nothing about common courtesy and treating potential customers with decency. Also, 1 cone does not signify blocking a 20 foot entrance. Put up more cones or a ribbon or a sign if you don't want anyone pulling into the lot. One more thing, don't be such a D1CK to someone that may be interested in purchasing a car from you, you had no idea I was planning to come back. I'll never buy anything from ACE motors after this encounter. You should change your name to A$$ Motors.