The customer service was very UNHELPFUL. I've never been to a wing snob, and the bombardment of…read moretheir menu was slightly overwhelming. The staff working were not helpful, rather, they were unwelcoming, and somewhat judgmental as they stared at me making my food decision. The staff need better training on customer satisfaction. Outside of that, I had high hopes for the Mac n cheese considering how much it was advertised. TERRIBLE. Have you ever had frozen pre-packaged Mac n cheese? I'm about 85% sure that was exactly what I was eating. The saving grace was the "awesome sauce" I had on the side. The garlic Parmesan wings were crispy and enjoyable, but lacked flavor. The sweet chili is a copy-cat Asian Zing from Buffalo Wild Wings. Personally, I don't think I'll be coming back to this wing location. I'd much rather go to a local Buffalo Wild Wings.

The customer service was great and the cooks did a great job cooking. Super helpful with…read morerecommendations and trying sauces out. Fries and chicken were cooked perfectly. Definitely give this place a try out if your craving some good fried chicken

Smokey Bones is a place I've been going to since I was a kid and it's definitely had its changes,…read morebut has also stayed the same in good ways! I love their ribs and burgers and especially their hot donuts! The quality of the food is always there but I will say the portions could be a bit better at times. As far as the inside goes, it's incredibly nice and very clean. I would not recommend doing take out for them because eating inside is a treat itself! Lastly, as far as the service goes, it can have its slow moments but is usually very friendly and efficient!

The atmosphere was pretty cool and the server we had was a hoot!…read more The food was great, as well! Loved the Smokey bones and the cornbread!

Hate to hand out one-star reviews, but this calls for one. Ordered burgers and sandwiches as a…read moretreat for my roommate, only for this location to completely drop the ball on every single option. First off, they kept stringing the driver along on when the food was going to be ready, and by the time it got out, it was all cold because of how long it was out. But it still got here, we were going to have a late dinner, but... instead of one of the sandwiches and the fried pickles, we got, instead... a note. "We're out of the Cuban. Please call blahblahblah. Sorry." My roommate has to be up in six hours for work, and you can't even just message the driver to have them tell us to pick something else or something? My roommate had to sacrifice her own dinner so the other could eat and I'm here scrambling to find her something hot and still open for delivery. Management was zero help- they immediately tried to chuck the Grubhub driver under the bus as "it's hard to get in contact with people who order about stuff like this and oftentimes the drivers end up dropping the orders because of it". You didn't even try, guys. You could have saved this with a text message or a phone call and you couldn't even do THAT. My roommate can't eat a "sorry" note, guys. After some talking, management authorized a full refund, which I suppose is the least they can do about this, and Grubhub also refunded the price of the sandwich and a five-dollar voucher for all the trouble. Do NOT order from this place. Save your time, your money, and your sanity. Go somewhere, anywhere else.

Trash food. Absolutely burned beyond recognition. Do not waste your money here. Guy Fieri would be…read moreashamed. Flavor Town went up in smoke on this one.

Really enjoyed the fried shrimp here! They were nice and plump and the beading was exactly what I…read morewanted, not too heavy and perfectly crisp. Definitely satisfied the craving. The French fries were good as well. I came in to order instead of calling and they were super nice. Looking forward to trying more things on the menu!

We were driving through the state and googled this place. Best decision ever to stop here! Great…read morefried fish (and chicken) and fries! Also loved the crab cakes! Staff was friendly!

Crown Grill Burgers are so good. The food is hot. A great value for your dollar. Our first and…read moresecond visit was worth the trip. The food service worker was pleasant and helpful.

This unassuming place was some of the best food we've eaten in Lansing! We got the grilled lemon…read morechicken sandwich, which was juicy, zesty, and perfectly grilled. The crown classic burger was fantastic, especially with their house sauce on it. The fatoush Salad was topped with a house made dressing that was unlike any other fatoush salad dressings I've had. Creamy and filed with unique spices. We shared the Pina Colada smoothie which was also excellent - not too sweet which I appreciate in a smoothie.

The wings arrived disgusting. No sauce, no seasoning, no effort. The fries tasted really old, not…read morecold but old. Had to throw the entire meal away. Also I don't think the wings were cooked fully. DO NOT ORDER FROM HERE.

Well on hour #2 of waiting for my food. Truly unacceptable right now. Weren't prepared for super…read morebowl rush so orders got so fat backed up that it will be over 2 hours for my food. Said I would wait for my food but I expect a refund after waiting 2 hours and manager said I could do one or the other but I won't be getting a refund because I am "choosing to now wait longer". It has been two hours and 8pm on a Sunday and Lansing with not limited options. Unacceptable customer service from the a manger especially when the very next girl who comes in and is upset she tells her that she will refund her money, she will leave with something, and will give her a free meal the next time she comes in. Wait what? You just told me that it wasn't an option for both but now you are giving her her food, refund, and a free meal.

I wish I had read the other reviews before I ordered. Ordered Mac and cheese and fried pickles for…read morelunch (don't judge me). Arrived missing the pickles altogether. That was refunded through Uber eats. Now the Mac and cheese. Yuck. I ate some and had to throw the rest out. Tasteless. It was like eating cardboard. Very very very bad cardboard. If this is the kind of food Fieri wants to tag to his brand go for it but worst lunch I've ever had.

Ordered through DoorDash, 2 burgers, 2 fries. When it arrived, there was only one burger and the…read morefries in the bag, along with a note. The note said they were out of the specific burger and to contact DD for a refund. No offer of substitution, nothing. So only one of us eats?! Very unhappy with the quality and temperature of the food as well. We expected better from a celebrity named burger joint.

Food and drinks great. Unique choices. Service excellent. Cool vibe in nice locationread more

The atmosphere here is like walking into an Old Western bar that happens to sell bbq. The dark…read morelighting very much has a candle light feel to it. I ordered the Logg Sampler Platter ($56). This comes with 4 meats, 4 sides, and 4 pieces of Cornbread. I got Pulled Pork, Brisket, Smoked Wings, and Ribs ($8 upcharge) for my meats. For the sides I got Mac N Cheese, Bbq Pit Beans, Mashed Potatoes, and Spicy Creamed Corn. Overall everything was good and well cooked. From best to least it was Ribs, Brisket, Smoked Wings, and then the Pulled Pork. I would get the ribs and brisket again, but probably pass on the wings and pulled pork. The Bbq beans were only okay, oddly enough as cold leftovers they were much better. The Mac N Cheese was okay, but I wouldn't get it again. The Mashed Potatoes were very good. The spicy Cream Corn was excellent, they weren't lying it has a spicy kick! Funny enough the best thing was the Cornbread. It was fantastic, some of the best I've had. The worst thing? The sauces. They all were not good at all. The most tolerable one is their regular sauce, still a c minus. The service was good, but I was asked how I was doing about a hundred times. Still everyone was friendly. Overall a 4 star review. Would I return? If I was in Lansing then Yes. It is quality bbq cooked by someone with skill. I just might bring my own bbq sauce.

The absolute best tasting fried chicken! That seasoning is da bomb!!! The service is A-1 -- just…read moregreat energy!! The ambiance is a cool vibe and I loved the products for sale and oh yeah bought to boxes of Crack Chicken Seasonings to bring home to Cali!! I will be back when I visit my daughter in Lansing!

I wanted to stop and see what the hype was about. Well, it's your typical fish fry place you find…read morein the hood with the usual fried chicken, fish,okra, hush puppies.... I got the chicken wings and fried okra. I placed my order and waited 15 minutes to receive it. The chicken was fresh, hot and fried to perfection. The "crack season" which is lemon pepper seasoning is what primarily gives its flavor. The chicken itself had no flavor, so I wouldn't advised getting it without the crack seasoning. They put just the right amount on there, not too much or too little . Some places can go overboard due to the popularity of the season but that wasn't the case here. The okra was really good. They have a small section to purchase some ethics food items and a display full of desserts to choose from. You can even buy the crack seasoning as well. It's not dine in so you get your order to go but they do have a few chairs for waiting.