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    Natalie Gibson, APRN FNP-C DNP

    5.0 (1 review)
    Open 8:00 am - 4:00 pm

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    2 years ago

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    WholeLife Family Wellness Clinic

    WholeLife Family Wellness Clinic

    4.2(5 reviews)
    0.1 mi

    This medical center is a miracle. I needed medical care and prescriptions to help me with my mental…read morehealth and my experience was very positive. I was met with kindness and empathy. I was checked in on by the doctor frequently. I felt very cared for. Later, when I went to this center for an IUD placement procedure, they were very efficient and educational. Unfortunately, my IUD came out because of a very heavy period and using a menstrual cup, but WholeLife scheduled me for a replacement appointment right away at no extra cost. This is a warm office with kind, professional medical professionals. I am so glad I went here and I feel heard and healed.

    The medical assistant named Talia Johansen is very rude at this clinic. There was a problem with my…read moreprescription. The pharmacy was requesting a specific quantity. She responded with the following message that suggests this MA does not have patience and she needs to fix her attitude (see attached screenshot). Also, it is very hard to reach this clinic. Sometimes I call several times throughout the day and it goes straight to voicemail (very frustrating). There is no menu where you can select the option to speak to appointment desk, MA, medical records, billing, etc. The problem is the receptionists handle all the incoming calls and they definitely need a phone menu to direct calls properly. If you need to speak to the MA about a medical issue, you have to speak to reception first to transfer and you can't always get a hold of someone in reception. UPDATE: I received a certified letter from the clinic (Dr Emily Rhodes) stating that I am fired as a patient (see attached letter). As a lgbtq patient, I am disheartened to be treated this way. This is retaliatory for speaking up and providing feedback for an obviously inappropriate response from a medical assistant. The certified letter inaccurately accused me of being disrespectful, while it is the medical assistant herself who is acting unprofessional. This clinic is overly aggressive and has dealt with my complaint by firing me. It is a shame for this clinic to be called lgbtq affirming and I encourage any patient especially LGBTQ and BIPOC to avoid this clinic like the plague.

    Cache Valley Women's Center at the Lodge - Left to Right: Dr. Barry Noorda, Dr. David Kirkman, Dr. Anne Blackett and Dr. Gary Fowers

    Cache Valley Women's Center at the Lodge

    3.1(13 reviews)
    3.1 mi

    I love Dr. Kirkman and the two ladies who do the blood draws. The new receptionist is also very…read morenice and the ultrasound tech we have had multiple times (can't remember her name) is amazing. But almost everyone else who I have worked with/talked to is so hard for me (Many of the nurses and PAC's). They don't take time to read the charts or they don't understand certain things so I have to retell my story everytime and it is so annoying and makes appointments a lot harder. I have a history of recurrent pregnancy loss and Dr. Kirkman has been amazing to work with. The office is HORRIBLE at returning phone calls HORRIBLE. They never call me back with lab results, I always have to call them and am usually on hold for 10+ minutes. I think they have called me back 2/10 times when they said they would and it was always at least a few days or weeks later than they said I should expect the call. The only reason we stay here is because of Dr. Kirkman. After our third miscarriage, Mickensi Paget said "like 90% of miscarriages are genetic and are just chromosomal abnormalities so if I were you guys I wouldn't even worry! Who knows, maybe next time you'll have twins." And then she said "and next pregnancy we'll have you take progesterone and baby aspirin." I told her I was taking it during that pregnancy and she said ... "oh you were? Dang. That helps almost everyone we see." That is not the time or place to say any of those things and I know a lot of miscarriages are due to chromosomal abnormalities, but it isn't 90% of them, especially not with recurrent loss. There was no reason for her to say those things and my husband and I both felt they were very insensitive comments. I hope she can realize the effect of her words and next time stick with "I'm sorry you're going through this" or anything else then what she said.

    Being a first time mom is a very scary thing, especially when your family is so far away. The staff…read moreand doctors here are absolutely amazing and have helped me to understand my development and be confident in myself. I have felt completely comfortable letting them be a part of my life. Totally recommend!!!

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    Cache Valley Women's Center at the Lodge

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    Natalie Gibson, APRN FNP-C DNP - nursepractitioner - Updated September 2026

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