When we were looking for our new home Stephen and Faye helped us find exactly what we were looking…read morefor. They are super professional, very well organized, and always willing to go above and beyond. We were very happy in how they helped us negotiate compensation from the home inspectors we hired that missed finding a cracked window (we found out about the window AFTER we took possession of the house). Stephen and Faye fought hard for our best interests at all times and we always felt they were looking out for us. We personally know many Realtors before meeting Stephen and Faye. When they showed us one of their listings after we called them, we knew immediately they were special and decided to work with them in our house search. We highly recommend Stephen and Faye whether you are buying or selling a home. They are simply the best!!!

Nice to meet Stephen and Faye. They are very professional real estate agents. Warm service attitude…read moreand careful consideration for customers. Patiently answer the customer's questions until the customer finds the house he likes and the customer is satisfied. They are trusted real estate agents

I find that customer service is a tough thing to receive now a days. After working with Jessie on…read morethe sale of my condo I am absolutely blown away. I previously put my condo up for sale and didn't really have much luck, the pictures were dark and did not show it off to the best it could, the realtor did not really seem to care or help me out too much. I felt as though I was low on the radar. I decided to go to the google machine to see who were the top realtors in Edmonton. After looking through the top 10 I saw the information on Sara Jessie Real Estate. The photo alone drew me in to see their website as some of the others had nothing by their name. I got a really good first impression by their website and decided to contact them. I received a response before the end of the night saying Jessie would call me the next day to talk. She let me know that they specialize in condos which was great news for me as that was what I was trying to sell. We set up a time to meet and she came well prepared with a kit to help de-clutter the space. She gave great tips and was very professional while being very warm and easy to talk to. She had a professional photographer come in and take the photos within a couple days of signing the papers and the pictures were amazing! She was great at keeping in touch with me and letting me know what was going on. Tara was the contact that I had to discuss showing and such with, she was absolutely amazing as well. 100% loved working with her. My sale was not an easy one and Jessie worked hard to get me what I wanted and also try to make things as smooth as possible. It was a stressful time and she made it not as bad as it could have been. They also provide a cleaning service for when you move out so then you don't have to worry about that! What a great deal! Both of the ladies offered to help in any way they could and were just a pleasure to deal with. I did not get the chance to work with Sara but I am sure she is just as great. Hands down would recommend this group of amazing women to anyone. I have never felt so taken care of and cared about, it was not about the money as paying for their services was never a concern to me because they have given so much added value I am absolutely amazed. Kind regards and many thanks, Ashley

We new as soon as Jessie met with us to discuss the sale of our property that we had been referred…read morethe the right Realtor .Jessie is a very qualified young professional and is top notch at what she does . She sold our property within days and was available at any hour of the day , night or weekend to answer our questions or to move the sale forward .She definitely goes above and beyond what is required and it shows . Mark and Brenda L.

Because of my job, I have bought and sold too many homes in 3 countries so have dealt with many…read morerealtors. Trisha is the best realtor we have had. We were very worried because this was the beginning of Covid. Trisha was very communicative and her market and marketing savvy was exceptional. Thank you

Trisha is an exceptional real estate agent. Not only is she patient, she is extremely…read moreknowledgeable, personable and persistent. We were in the market to buy land to build our dream home. We started looking in subdivisions, then decided we wanted to buy out of a subdivision. We started looking for 2 acres, and landed on 5 acres. Throughout our journey Trisha was present, and available to look up listings, go on site visits, and talk to other realtors all in an effort to find the best acreage possible for us. WELL WE FOUND THE PERFECT ACREAGE! And, even after the offer was complete and accepted, Trisha went above and beyond to find information regarding water and other services available to the property. I would highly recommend Trisha to anyone looking for an acreage or a new home. She is hands down, the best realtor we have ever had. Larry and Lynn

Cheryl served as my real estate agent on a condo purchase in Edmonton (Oliver region). My main…read morefocus was on getting value for my dollars on the purchase. She effectively used MLS searches and historical pricing to illustrate which condominiums were asking for new high points, and which were bargains. She demonstrated excellent economic acumen throughout the process. She is extremely quick at responding to emails and phone calls. She worked effectively with mortgage broker, mortgage lender, lawyers and the buyer's agent. I would use her services again.

Both Angela and Robert were extremely helpful in the buying and selling of my home. Robert had my…read morehome sold in less than 12 hours from listing it MLS. Robert doesn't sugar coat anything. Tells you like it is for selling your home. Pricing was dead on. Angela is very attentive to your needs for purchasing your new home. Angela got me 90% of everything I wanted in my new home, you'll never get 100% of everything but I got almost there.

She is the best!!! Minn made all our loan transaction as smooth as possible. She is very responsive…read moreto all our questions and concerns. She is always ahead of everything that we had no worries about anything. She made everything ready for us, we just needed to sign. She made sure to get us the best rate possible and the effort that she gave for us was way beyond expected. Thank you Minn!!!!

Buying a new home can be confusing and frustrating for anyone but Minn made this experience so…read morequick and fantastic! Her cheerful and positive attitude make her a joy to work with this experience has been a great one! She is organized, focused, beyond knowledgable and keeps you on track with all the steps needed to made things run so smoothly. Even with the time constraints we were under with our purchase, she still made sure we got all the loose ends we needed with time to spare. I would recommend her to anyone considering buying anew home.

I used mortgage tailors for the purchasing of a new home. Eva was exceptional, she made the process…read morepainless and understanding. The whole time Eva kept us in the loop of what was happening, and if we had any questions got back to us right away. I would recommend Eva of Mortgage Tailors to anyone dealing with the purchasing or refinancing of a home.

Used this company to buy my first property recently. The mortage broker that I had was Tanya…read moreHarrison, and she made the home buying experience much easier to deal with. As a first time buyer I was not very knowledgeable, but Tanya was able to guide me through the entire process helping me to gain knowledge. Great customer service and I reccommend this company to anyone!

This Real Estate Agent is a tool. He was representing a seller whom I purchased a Condo from and…read morerefused to give me an actual key upon taking possession.He was extremely rude over the phone and highly unprofessional. Definitely suffered from business short-sightedness as I will not use him for buying or selling in the future, nor will I recommend him to friends and family. There are plenty of Realtors out there just search here on yelp for those with good reviews ------------------------------------------------------------------------------------------------------------- 20/09/2013 - Update to address Realtor's comment below: - Your seller did not agree to my best offer for furnishings then changed his mind on possession date after I had already purchased furniture. I had every right to refuse this last minute none-sense proposition. Also, It is your job as a realtor to relay information between me and the seller, you get paid to do this, it is a part of your job description, you cant possibly expect a pat on the back for actually doing what you get paid to do? - Please do not make false claims regarding the lock being keyless, it was a regular lock with a keyhole and a battery operated number pad. You including just a pin code for the key release was highly unprofessional and quite unacceptable by any standard, even other realtors from your own office agreed to this while I was waiting at the secretary desk. I am sure you know that batteries die jakie, and when that happens, and there is no physical key to unlock the door, things can get quite horrid. I ended up replacing the lock myself which costed about $200 dollars. If you are serious about making things right like you claim, you can start by reimbursing that cost and I would be more than happy to post an update to this effect. Also, you did not provide the stairwell key which I had to get cut from the condo association for a fee. I hoped that you would have posted a simple honest apology but all you presented was reassigning of blame and a case of failure of taking responsibility. I hope that you can learn from this experience and better yourself as a realtor and also as an individual. Lastly, I wanted to apologize for the name calling in my initial review, I was quite displeased when I wrote that as anyone would have been in my situation. ------------------------------------------------------------------------------------------------------------- 03/10/2013 - Update to address Realtor's comment below: -The bank did not agree to add the furniture to the deal because they felt that it didn't add value to the property. I made your client a very reasonable cash offer which he initially declined then later agreed to on closing day, after I had already purchased furniture. No one asked for you to represent me Jackie. However, it was your responsibility to relay information to your client. I'll agree with you that my realtor was semi-useless but dealing with me instead of him on some occasions did not mean that you were representing me. - I know you're trying to save your reputation but if you're going to make false claims to accomplish that, at least make sure they're reasonable. I chat with tenants all the time and they regularly use keys to unlock their doors as oppose to using the number pad because it saves the battery on their locks, what you are claiming is completely false. I went ahead and purchased the same lock because it cost the same as re-keying the existing lock and it came with two keys! I am not sure why your client didn't provide you with a key but you should not have allowed him to get away with this for the sake of protecting his reputation, and yours. -My agent paid a portion of my legal fees as part of an agreement that me and him had when initially deciding to work together. This had nothing to do with you or the key. There is no documented proof, the battery in the lock simply died and I had no key to unlock the door with. Luckily, someone was inside so they helped unlock the door otherwise I would have had to tear it down. I bought the lock from the home depot and changed it myself. The $200 covers the cost of the lock, no labour. I am a reasonable person so that was all I asked of you. You should be getting an E-mail from me soon in regards to this. ----------------------------------------------------------------------------------------------------------- 06/02/2014 - FINAL UPDATE Contrary to what this realtor wrote below about making things right and covering the cost of the lock, in the end he did not provide any compensation. He wasted my time by getting me involved in a pointless exchange of emails, after which he "changed his mind". I am sure that his intentions were always to make it look like he was doing the right thing without actually doing it but I thought I would give him the benefit of the doubt. Anyways here you have the final verdict, I hope that this helps someone.

We decided to contact Jakie Ng when we noticed that he was successfully selling units in the condo…read morebuilding that we lived in. Our unit had been on the market for a year prior, we took a short break due to the stress of it all, and bit the bullet and relisted - this time with Jakie. Jakie was very quick to respond and meet with us. He came to our home and explained the process, he was honest and direct about what steps we would need to take to sell our home. We really appreciated hearing things that we had not heard about our condo before (specifically, little things that we needed to do to make our condo more appealing), so we knew we were in good hands. We got to work, and eventually made the decision to list with Jakie - throughout the whole experience, he was responsive to our questions, efficient, and professional - providing insight and knowledge along the way. There was never a time throughout the process that we felt ignored. It is very clear that client care is important to Jakie, and the ability to read clients and provide them with solutions to their problems is an valuable and rare skill - Jakie understands this, and posesses this skill. Despite the covid pandemic and slower market, Jakie ended up selling our condo in a matter of a couple of months, I am still a bit shocked at how fast everything went as I type this. From the first meeting, to the negotiation process, to the end of condition removal, it has been a pleasure to have an expert like Jakie on our side. If you are looking for someone who is honest, professional and capable - someone who will explain the process to you from start to finish, and make sure that everything goes smoothly throughout, then I highly recommend Jakie Ng.