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    National Billing Partners

    1.0 (1 review)

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    10 years ago

    A nightmare to deal with. Rude, unprofessional person answered my call. Hung up on me!!! Thanks

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    Michele Heyman, CPA ,PLLC

    Michele Heyman, CPA ,PLLC

    (1 review)

    Northwest Austin

    Hi, This review is…read moreto warn other customers of what could happen to them. I was told my a financial advisor that Ms.Heyman the tax advisors would be a great assets to compete my personal taxes this year. I am the type to complete my taxes or HR block as I do every year. This year I decided to use the advice of a my financial rep who stated " let Michele see what she is able to complete with your taxes and if you don't want to use her to file you don't have to" I then reached out to Michele explained not once but twice this was my first time using a CPA. Here is an exact e-main to Michelle: "2nd question I have is as I stated before this is our first time using a personal CPA to complete our taxes and not use HRBlock. I did fill out my taxes in HR block just to see where we would be and we are owing around $158 as of now. Now once you are able to complete our taxes will you be able to let us know if we owe or will be receiving a refund? If there is by chance tax credits we may miss or did not understand. Also, I know we will have to pay you for your services so i know that may be on top of filing our taxes(if we owe). I just want to make sure I complete the most cost effective way to complete my taxes but also have them completed correctly." So knowing I have already completed my taxes in HR Block and only owe $158 asked her again I am just looking for the most cost effective way to compete my taxes. Instead of stating you will be paying at a minimum $650 + the $158 you owe in taxes you probably should just file through Hr block. She proceed to ignore that question and ask for more documentation. So now they would like me to pay $650 to them (money hungry) pay $138 to for my taxes to The IRS instead of the 3 HOURS it took me to fill out my taxes with Hr block. After explaining this to instead of even offering a discounted 50% for the way she could have done. Which would not have been a lot as I have nothing but W2 and day care for tax credit it's not like I'm a business who has tons of stuff. She wants to charge me interest now on a unpaid invoice after speaking with her about this. Very unprofessional and I understand you have to make a living as well. The facts that I I asked multiples times before hand how this would be handled and still did not have a clear answer or even a honest professional one (you save money by not using us) would of been a great start. I do not recommend this service unless you are unable to use a computer and log into a tax service provider for yourself. You're better off paying a friend $50 for this service. Very smart lady I'm sure but did not look out or have the best interest for me and my family during this pandemic where people lost their jobs.

    Purple Fig - We won Best of Austin 2024

    Purple Fig

    (124 reviews)

    This is amazing quality of work. The sparkle, the smell good, and the attention to details is on…read morepoint. The professional staff blew me away - they arrived with a mission and everyone was fast to take action. I am blown away by the experience.

    Update: 12/5/23 - I'm updating this as the owner did reach out to us and refunded the cost of the…read moreinitial clean. While I don't believe we will be using them moving forward I respect that they stand behind their work. Our former housekeeper moved so we recently had Purple Fig come in for an initial cleaning with the hopes of setting up a twice a month or bi-weekly service. We were quoted ~$280 per visit which was higher than our old housekeeper but seemed reasonable enough given they bring multiple people. They claimed the first clean was to bring things up to the "Purple Fig Standard" but when I got home after the cleaning I genuinely had trouble understanding what they did while in my home other than leave a candy cane on our kitchen counter. They don't do any laundry (even bed sheets/towels, not looking for a wash and fold service here) which is frustrating but I can somewhat understand given the time a laundry cycle takes. The most egregious offense was that they apparently also dont do any dishes . Again, i'm not asking for a post-Thanksgiving dinner cleanup here but we had a few pans and plates from last nights dinner in the sink and they didn't touch them. Overall, my wife and I struggled to understand what they really did to clean our home. When we decided not to continue with the bi-weekly service they then retroactively charged us $470 for the initial clean. For the price they charge not doing laundry or even tidying up the kitchen when there are a few dishes in the sink doesn't feel worth it. The best part of a cleaning service is coming home to a clean house that you can see and feel as soon as you walk through the door. With Purple Fig, I walked in to a house that felt like the cleaning service had to reschedule for another day

    Kirker Davis, LLP - Kirker Davis - Holly Davis - Chris Kirker - Austin Divorce Lawyers - Austin Family Law Trial Attorneys

    Kirker Davis, LLP

    (45 reviews)

    Great Hills

    I cannot say enough about Becca Kennedy and Jordan Thomas. When this case started, I was facing an…read moreextremely contentious divorce with my relationship with my daughters and much of what I had worked for at stake. As a father going into family court, I was genuinely worried about what the next couple of years would look like and, most importantly, what my relationship with my daughters would look like when it was over. Becca and Jordan were there through all of it. They were honest with me even when the answer wasn't what I wanted to hear, knew when something was worth fighting over, and were incredibly responsive. There were even weekends when I would send something expecting an answer on Monday and hear back that same day. I don't like saying anyone "wins" a family law case because there really aren't winners when a family is being divided. But the results speak for themselves. I came out of the case with 50/50 custody of my daughters, while my house, vehicles, bank accounts, and separate property remained protected. If I could go back to the beginning of this case and read a review from another father who had been through something similar, this is what I would have wanted to know: Becca and Jordan will be honest with you, they will prepare, they will answer your questions, and when something needs to be fought for, they will fight for you. I'm extremely grateful I had them in my corner, and I would recommend them without hesitation.

    Attorney Becca Kennedy and her paralegal, Jordan Thomas, have helped me navigate a difficult…read moredivorce with competence, experience and thoughtfulness throughout what can be an overwhelming and complicated process. I especially appreciate Becca's insight and judgment. She takes the time to explain issues, clearly, anticipate questions and concerns, and helps me understand not just what is happening, but why. Becca and Jordan are responsive and considerate and I have always felt that my questions and concerns are taken seriously. I also appreciate how respectful they are of the costs involved in litigation. They are mindful of billing and use their time efficiently, which is particularly important in a divorce case where legal expenses can add up quickly. They have treated me with kindness and respect while remaining professional, practical and focused. Their experience, attention to detail, organization, and steady guidance have given me a great deal of confidence during a very difficult time. I would highly recommend both Becca and Jordan to anyone looking for knowledgeable, capable, and conscientious representation in a family law matter.

    Exacta Bookkeeping & Tax Services

    Exacta Bookkeeping & Tax Services

    (11 reviews)

    I wasted a lot of time and am now even more behind on my taxes because of Exacta BTS. Maybe they…read moreare OK for simple returns, but if you have anything that falls outside the ordinary, find someone else. They also do not have any CPAs on staff. I asked for help with an unfiled tax return that was a little bit complicated, and I let them know multiple times that I was concerned about the pro-rata calculation for a roth conversion in a previous year. The accountant they assigned (Jonathon B) was not competent enough to even understand, so it never crossed his mind that he was doing it wrong, despite the fact that I had given him the correct forms. After he completed my return, but before filing, I asked him multiple times to explain how he did a pro-rata calculation. Instead he confused the pro-rata calculation with marginal tax rate, and tried to explain that the software did it. After I asked him to clarify multiple times (because he didn't account for prior contributions) he stopped answering my messages. On asking someone else at the firm for escalation to a different accountant, I was told that Jonathon is one of their most experienced accountants, and that they do not have any CPAs on staff, nor could they provide a referral to one.

    Jorge Perez was very helpful and took the time to explain everything clearly. Because of how…read morehelpful he was, I will definitely be going coming here from now on!

    National Billing Partners - billingservices - Updated September 2026

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