DISBARMENT RISK! This man owes me several thousand dollars. I have not been able to get a hold of…read moreMr. Coonley for over a year and a half. He refuses to return calls, voicemail, certified letters, emails, etc. The address listed here on Google and his website are just a coworking space that doesn't even claim to know who he is - it is certainly not his office. I have an active case with the State Bar Of Texas to investigate this issue and he is also ignoring all communication attempts from the State Bar. Prior to this I had opened a case with the Client Attorney Assistance Program and he ignored them, too. He owes me several thousand dollars and is in breach of contract for failure to return an unearned retainer. Not only is failure to return an unearned retainer unethical, but given the amount of time that has passed this has potential criminal and civil consequences for Mr. Coonley. Although he is (technically) a lawyer it's not clear he understands that failure to reply to a grievance issued by the Chief Disciplinary Council of the State Bar Of Texas has the potential to get him disbarred at worst and at best produces a public reprimand which will be on his record forever. I would never recommend anyone work with this attorney. For anyone else who may be experiencing issues with this attorney here are resources for you: - Create a free case with the client attorney CAAP (email caap@texasbar.com to get more info) - File a grievance with the State Bar of Texas (cdcinfo@texasbar.com)

This man is the worst excuse for a lawyer I have ever witnessed. I would pay money for him to NOT…read morebe my lawyer. After I asked him to get me an LLC formed, I couldn't get ahold from him anymore. Trying to get ahold of him was more trouble than me just doing it myself. He makes your life more difficult, not easier. So if you want to pay money to feel like an absolute sucker, John is the right lawyer for you. I wouldn't wish working with this guy on my worst enemy. I went to the address listed on his google business page and couldn't find him anywhere, nor anybody who know who he was. Eventually after a long time, I believe after I left a negative review on google, he finally reached out. He agreed to refund me for my LLC filing fees, which makes sense since he didn't actually file the LLC, but not his time, even though he really didn't help me accomplish anything. I was at least relieved to get a refund. That process was just as frustrating. It took multiple weeks of calling and texting incessantly to get the refund actually processed, and he was less than pleasant to deal with and whined about what a pain in the ass the refund process was for him. After FINALLY receiving the refund, he asked me to take down the negative google review I left for him. Despite all he had put me through, I said if he came by and shook my hand and apologized like a man, I would take it down. He agreed and then I never heard from him again. WHAT A JOKE!

I had left voice-mails with several attorneys in the Austin area, regarding a real estate matter…read more Out of nearly a dozen attorneys, Jeff was one of only two that had the decency to return my call (despite having a busy schedule). That is respect and professionalism. Although he was unable to assist me, Jeff referred me to a few other attorneys. I would not hesitate at all to contact Jeff again should the need arise.

Jeff is responsive and concise. Can cover a broad range of legal questions and offers great legal…read morereferrals for areas where more depth is needed. I reached out to 5 attorneys in the Austin area who handle will, real estate and business formation services. It's great to find a legal 'quarterback' where possible. Jeff was easy to talk to, very tech savvy and his recommendations were cost conscious. Does a great job balancing legal issues with financial priorities.

Mr Lott was responsive & very helpful through the whole process. He really made a hard time easier…read more& I appreciate him being patient with the many questions I had. He was fairly priced, and the counsel & work on my case was top notch.

ryan was highly knowledgable and helpful through the proces.don't hesitate to use his firm.read more

Had consulted with Richard on a small case. Their prices are…read morepretty hefty and i actually did not receive much of advice after spending an hour. They tried to suggest hiring paralegal for a departmental lookup, which one can easily find on google.

Meghan is amazing and she provided me with information and resources regarding probate procedure…read moreover the phone, and explained to me that after verifying info and ONLY if needed I can set an appointment with her firm. Thank you. Mark

I was in search of an attorney to represent me in a personal business transaction. I was referred…read moreto this group by a trusted friend, also a prominent Austin attorney. She and her firm don't do contract law, so she was unable to help me. I found Hay Legal Group's "front door" demeanor to be off-putting. I called them directly. Instead of taking my information over the phone, the receptionist insisted I go to their website and fill out their contact form and their paralegal would be in touch. That's rude, and not very customer service oriented. If I call, don't send me to a website. In filling out their intake form, I was careful to be very specific and detailed in the scope of services and dates I needed. My request was succinct but factual. I got back a rather terse email from their executive assistant a little over an hour later. Without further explanation, Marci thanked me for my contact and referred me to another attorney outside their law firm. It turns out their referral was to an attorney who is a former partner of their law firm. One star for family loyalty, I guess. Overall, Hay Legal Group didn't leave a positive impression with this Yelper. I didn't get good vibes about doing business with this firm, short-lived though my experience may have been. According to their website, what I requested in terms of services was totally in their wheelhouse. Perhaps I was so specific that they knew they were unable to accommodate my request and didn't want to waste their time or mine. I will allow them that possibility, and give them another star. Still, they could have handled things more cordially and professionally and at least offered a reason for the redirection. In my opinion, they came off as cold, impersonal bots, pushing e-tasks from inbox to outbox. I can't speak to the value of their services since we weren't able to conduct any business beyond contact and client intake/rejection--unless, that is, if you consider that the value here was in not wasting my time. But they could have saved me even more time and effort filling out their form and waiting for an answerby just answering my question over the phone, after all. Learn to talk to a human, Hay Legal Group. Treat potential clients like you'd like to be treated. If you have to turn away clients, at least leave them with a good impression of your firm. Two stars for my experience and expectations. My advice is to keep looking.

The Hay Legal Group is a good honest company that has your back in the most stressful of…read moresituations. I've had the pleasure of working with Hannah Myres and I've also sent referrals that have just raved and went on and on about how easy Hay Legal made things for them. You don't ever want to be caught in a situation dealing with liens on your next dream house that could become a nightmare and financially a burden later down the line. Choose Hay legal for your title insurance and go to bed with peace of mind that your house is your house and no one can take that away from you. My next house purchase is in two years or less and Hannah will definitely be by my side at closing!

I would say the first thing that got my attention was the communication from him and his staff…read more This was a challenging case as not all the card were on the table from opposing counsel. I will say that Jack saw this and was quick to act and due to this, the case moved forward in our favor. From start to finish I think things went smoothly and in a timely manner. Thank you, Michael Sowders

Never! I hired this law firm to represent me in a medical malpractice case involving surgery…read moreperformed on the wrong limb. This was an extremely serious and emotional situation, and I trusted that my case would be handled with care, diligence, and strong advocacy. Unfortunately, I was disappointed with my experience. The case appeared to settle very quickly, and I was left feeling that my interests were not fully fought for. I also continue to have concerns regarding the final disbursement and whether I received the compensation I truly deserved. Communication throughout the process lacked the transparency and clarity I expected, especially given the severity of what occurred. While I appreciate the firm taking my case, I ultimately walked away feeling unheard and uncertain about the outcome.

This is a father-and-daughter firm. Rose was recommended to me by another attorney when I needed…read moreone to handle a contested guardianship. During a meeting with the opposing side, it was clear I had the better attorney. She argued forcefully and effectively for my interests and those of my ward. Throughout the guardianship, she explained the procedures and my responsibilities along every step of the way. I'm very glad she was on my side. As I saw from witnessing opposing counsel, I could have done a lot worse.