I had this company selected for me though my relocation agency for the purchase of a home, and I…read morewas very pleased with the style of service I received. The inspector that looked through the home was Greg, and he was very knowledgeable and approachable regarding my questions and concerns. I ended up followed him during the walk-through and was able to ask whatever question I needed, and he answered them with very well-informed responses by explaining the current condition, and suggestions for repair in the future. He also did a very thorough inspection, and caught things I would not have thought to check otherwise during my own walk-through. The report I received was very thorough and informative as well, going over-and-above highlighting just the issues, by including pictures and facts about the types of systems I had in the house and what to look out for with each one. He even went as far as chatting with me on a personal level about where I went to college, and the area I had just moved from (Pittsburgh), so it made for a great overall experience. I would definitely recommend them to anyone looking for home inspection services!

I have used James Jones and Associates now on three occasions, first to install a septic system,…read moresecond to clear trees for a pole barn and third site prep for a pool. With regard to our septic system, it is robust. We have had many large family gatherings at our house on extended stays and we have never had an issue. Thank you! Our pole barn project required a very large tree and root ball removed immediately adjacent to a carport. After consulting with several other companies no one one would touch it. James Jones removed it with no damage what so ever to the car port! I was impressed! Our pool site prep job was most recently complete and it's a quality job. Overall, I recommend James Jones and Associates.

My adventures with this company started on a positive note. We needed our septic and drain field…read morereplaced. We reached out to as many companies as possible, not to find the cheapest, but to find ANYONE who would help. Our backyard is on about a 30-degree grade, so anyone who came out almost immediately said that they could not or would not do it. James showed up and said he could conquer it. He seemed a little odd, but I generally like odd. There was a lot of talk about Church and ethics and integrity, and I am usually a pretty good judge of character. Well, my intuition failed me this time. We received an estimate, way higher than we hoped, but after being turned down by every other company around, we figured that it was just going to be a $$$$ situation given the risks involved. So the initial quote was 15-20K for the whole deal. Again, pretty high, but we had to have it done. James and his wife came over to our house around June 20th, 2021, to "go over and sign the contract." At this time, the price went from the 15-20k to right around 28k. He had a barrage of "reasons" for the price increase. He started to challenge the Engineer's design and speak about how he knew more than the engineer; he just didn't have a degree to prove it. He did "seem" knowledgeable, but this was a big red flag moment, but as I stated, he was the ONLY one willing to do the work. After an hour or so of discussion and contract going over, I made several asks for a start time and estimated finish time. He absolutely refused to give either. Red flag # 2 We also gave him a check for almost 15k so he could begin buying materials and getting the job lined up. And then crickets... He was supposed to begin work the first week of July 2021. He didn't actually show up until July 15th. What followed was the most elaborate trail of stories and events, multiple flat tires, health issues, equipment failures, "emergency jobs" for other customers, changes to the plan and engineered design, weather delays showing up after 12 or 1 pm working 2 hours and then disappearing. This went on for over 4 months. He Finally wrapped up his shoddy work or lack thereof around October 4th. Upon which time he was expecting his final payment. I refused to pay him until he came back and actually finished the job, cleaning up his work area, including clearing the 3 inches of gravel and fill dirt off of my driveway and rear patio. Grading the backyard back to the way it was before he started. He sloped the only flat part of our backyard, making it unusable; he was also supposed to "terrace" where the drain field was put in. Our entire backyard was absolutely unwalkable due to his horrific grading he left behind. My wife and I expressed our desire to pay him in FULL as soon as he took care of these items that he left undone. He absolutely refused; when we threatened to hire an attorney, he just quit responding to any communication at all. I sent him pictures of the absolute mess he left behind, and he just had zero interest in making it right. Upon further investigation, we found in looking him up on DOPR that he did not hold the appropriate license to install the level three septic system the state health department determined we needed to have installed, so on top of just being a dishonest, deceitful, lazy, and outright disrespectful, and rude crook of a contractor, he was technically unlicensed for the job he was hired to do and accepted. If you are ever in a situation where you need a contractor, do not use this company or anything tied to Mr. James Jones at James Jones & Associates aka JamesHeavy.com. If you are wondering there are no associates its just him and his wife and kid. Do not be fooled by his nonsense. I have texts and pictures to back up everything posted here.

We had our Chimneys swept after moving into our new house. We have a lot of wood and wanted to…read morereduce our electrical use. Another chimney sweep checked out the chimney and told us not to use it, it had a lot of weather damage. They gave us an estimate that was a lot more than we wanted to spend. We contacted Don for another estimate. His estimate was much better than the first and we were much more confident after talking with Don and Dustin and we were proven right. They installed stainless steel inserts and installed a fireplace insert. They were professional, always on time and did a great job. They had to remove one of the old linings and when they were finished, they left everything cleaned up and left no mess. We'll have them come back for sure. We'd highly recommend them.

(only because zero stars is not an option that I see) On 7…read moreSep 22, RHS replaced a dryer vent for my 84yo mother in law. She was told it would take about 4 hours and would cost between $600-800. The work was completed in less than 2 hrs but he still charged $750 and did not even provide a receipt/invoice for the work. Also needing her chimney swept and seeing info on the truck that they also did that, she asked to have that done. They did not sweep the chimney, but did tell her the chimney was unsafe to operate and that it needed repairs and wrote a repair estimate of $6,200. That is when she asked for my help. I called and texted Regan to discuss/understand the quote. At this point I did not even know about the dryer vent debacle. I had to leave a message and they did not return my call or respond to my text, so I contacted another company (the ones that had just swept my chimney) to conduct an inspection. Days later, while at her house waiting for the other company to arrive to inspect her chimney (on 23 Sep), I called Regan again, but again had to leave a message. I got a call back very shortly. I was told they would look into the estimate and get back to me. They never did. The bottom line was that they had not even swept the chimney to be able to see that/if the chimney was cracked/unserviceable. The other company swept the chimney and conducted a thorough examination and determined that the chimney did NOT need ANY repairs/work whatever and was perfectly safe (and now clean) to operate. I again contacted Regan, on 4 Oct, 11 days later, saying I was making one last attempt (as I had repeatedly been unsuccessful) to discuss the quote (and now the dryer ripoff), and would 'take this up as necessary with any other official or feedback/review entities'. The response was '...I told you I was extremely busy.....I don't appreciate the tone....you are not my customer.... I STRONGLY advise you NOT do business with this company. Beware... It is not nice to take advantage of an 84 yo widow!!! shame shame...not to mention to fail to respond to an inquiry about an estimate already provided (and work performed)...

My name is Cindy and I want to say that Kevin did an Outstanding Job pressure washing my front and…read moreback decks ! He was on time, dependable and a Blessing to work with ! Top Notch work and I would recommend him and his business 100 % !!! Without a doubt ! I Will Absolutely use him again and recommend him to Anyone ! ! ! Great Job Kevin ! What a Blessing :) !!

I had Kevin pressure wash my deck and stoop so i could stain them. He was professional, on time…read moreand did an excellent job. He made sure i reviewed all he did before he picked up his equipment. I will have him back to my house when i need this service again!

I can't say enough great things about Crenshaw Electrical & Handyman Service! Mr. Crenshaw came out…read moreon a Sunday with only an hour's notice to fix a dangerous electrical issue, which gave me so much peace of mind. He was extremely knowledgeable, took the time to explain everything in a way I could understand, and was genuinely friendly and professional throughout the entire process. On top of that, his prices were very reasonable--especially considering the urgency and quality of the work. If you're looking for someone reliable, skilled, and trustworthy, I highly recommend Crenshaw Electrical and handyman services.

Mr. Crenshaw came and installed a light/fan fixture for me. Came when he said he would, uber polite…read moreand efficient..

Danny is reliable and can fix just about anything. He has done plumbing work, electrical work,…read morepainting, siding repair and has agreed to retile my shower unit later this year. Prices are reasonable, response time is quick, and no job seems too small - or too big. Recommended by Roanoke's better business bureau and licensed, bonded. I highly recommend !!!