Working with Sally Cordova from NSM has been seamless. She is incredibly helpful and made the process easy while ensuring my clients received what they needed. Although all processes take time, her support and communication made the experience smooth and efficient. read more

the worst company ever the right hand does no what is doing ,Waiting for 7 months for. a part to fix my wheelchair,I had paid all my deductible 4 months ago now I'm told that I owe$140.00 for the part ,I'm on social security and don't have the money,They say that I can pay half now the the other half in less than a week.,How does someone that solely lives on so social security and that also has to be on dialysis,be able to afford this they won't even make a payment plan that can spread it out.when I got my wheelchair I was told that everything was covered under warranty but they wait til it is payed off that it's not coveres read more

I changed from another mobility business to NSM in the Rio Grande Valley, McAllen area. I don't know if this is a problem in the RGV because these people were hopeless in trying to help with my power chair which cost at least $70k. Two simple things that they needed to change on the chair which is still under warranty. The process began in November 2024 and here we are in March 2025 and neither of the two worthless technicians could get the job done. They failed to follow through on appointments to look at the problem and wouldn't even call to cancel, just left me hanging. These people are in the wrong field because their heart isn't in trying to help their customers. In my opinion, they should not be in the people helping business. Even when I ended services with them, the receptionist had the audacity to tell that "this was better for them". I don't recommend anyone to do business with National Seating & Mobility of the Rio Grande Valley. read more

Don't waste your time like they did mine. 8 plus months and nothing after a bunch of calls and we will get back to you. Never did.