On Friday October 10th I went to check in for my 3pm appointment. The front desk receptionist, who…read morewas named "Haider," took payment for my appointment last month and demanded payment up front before that day's appointment. He stated that this was a new policy. Of course, I understand needing to take payment before services but "Haider" raised his tone and spoke to me in an extremely rude and unprofessional way. I kindly asked him to be more polite but he became more aggressive and defensive. He made me feel very uncomfortable and unsafe. My grandmother recently passed and I have been working 60 hours a week in my healthcare job, and I had gone to acupuncture that day to help with my overall wellness. The manner in which "Haider" handled the interaction made my experience at Sonoran University very unpleasant. I even considered not returning for further acupuncture despite having been a loyal and frequent customer for the last several years. I feel that additional training in terms of customer service should be given to this receptionist; his service was not up to the high standards that I've experienced from other personnel at your establishment.

at first, I had a good experience, but unfortunately they are unethical and ableist. I worked with…read morean herbalist/nutritionist grad student. without warning, I was sent a termination letter on a Friday evening and my appointment that was to be on Monday was cancelled. the practitioner I worked with seems too afraid to address my concerns which is weird. If you can't face challenges and need all your cases to be easy and straightforward, you're going to fail in the real world. it is not ok to suddenly terminate someone without warning. this is harmful behavior and not client-centered. It's very obvious that they will not consider that folks have other challenges, and any kind of chronic illness is supposed to just disappear. As chronic illness increases in our population, this is a practice to stay away from, unfortunately.

I have been looking for a good PCP for years, I always felt unseen at my other doctors office…read more So when I was recently referred to Dr. Meena by my nuro surgeon I decided to give her a try. Her office is different from the office I'm used to going to, the staff up front were kind and helpful! It's a smaller office then the one I'm used to going to, but I think that's a good thing. I was very nervous about trying out a new doctor but Dr. Meena is very kind, friendly and the best of all thorough! She listened to everything I had to say all my concerns as to what has been going on with me. She did a great check up, she did an EKG in the office, and she sent me for lab work to make sure everything is well so that we can figure out what is going on with me. I have not been to a doctor where I have felt like they care in a very long time it was a nice change to have a doctor do a good thorough visit and listen to everything that was concerning me. Her advice and care was great.

I was referred a few years ago to Dr. Meena by a close friend and himself a doctor. I was looking…read morefor a PC and Dr. Meena came highly recommended. From the first visit I was put at ease with her gentle bedside manner, keen ability to listen and feeling that she was wholly interested in my well being. To properly diagnose a problem, Dr. Meena takes the time to ask pertinent questions and develop a wellness plan. Her knowledge of the human body, prescriptions and possible interactions are mystifying. Additionally, Dr. Meena is able to provide medical information in layman's terms in a way that you don't feel talked down to or left not knowing what was said between all the medical jargon. I truly am grateful to have found Dr. Meena and to be under her care. I trust her implicitly with my health and appreciate the fact that when needed, she is quick to refer you to a specialist to further address a specific ailment. There is absolutely no issue I would hesitate to discuss with Dr. Meena. In each visit, I feel as though Dr. Meena takes the time to review my chart, research options or care plans, and is focused on me and my health. Too often you run into busy doctors who read the chart as they enter the room and quickly diagnose you and leave. I've never felt rushed, nor neglected, while at Excel Primary Care. Finally, her support staff is attentive, responsive and equally mild-mannered helping you through what could be stressful or uncomfortable times. The only area for improvement I could recommend is adding an online bill pay option. Minor item, but that would bring this practice to ultimate perfection!

This place is doing accchs scams. Kicked me off pain meds because "I don't want to get better" I'm…read morepermanently disabled, and this doctor JUST diagnosed me with scoliosis and then didn't even talk about my X-rays, decided to kick me off pain meds instead. Because I no longer have accchs. They are able to bill accchs $677 for every visit, but now that I pay cash they only make $179 per visit. They forgot to send in my drug tests multiple times! I knew I'd report them to the state board and accchs months ago. I've been talking about all the sketchy shit to my mom and disabled friend for months. So I knew I was going to report them from the start. I am apart of the reason the fbi shut down a ton of sober living homes for human trafficking and double billing. I hate when people break the law and don't follow rules! I'm autistic it's hard to ignore. It's very easy to see when an accchs scam is happening and I felt it happening the second he gave me 10mg oxycodone without starting me on 5mg first. And then he kept letting my pee tests expire and not send to lab. Today the doctor says he is cutting me off pain meds because they don't feel comfortable prescribing them long term. I asked them if I broke the pain contract, they said no. I later get an email saying I'm permanently discharged because I broke The pain contract. They kicked me out of their practice because I am self pay. Discrimination. They're also not billing using correct address' and he's practicing in multiple states with multiple address. I talked to my pharmacist right away and told them everything I experienced and they told me YES this doctor is doing illegal shit. 1/26/26 they said I no longer need to do drug tests to receive my meds, that's illegal. My pharmacist is helping me with filing the report to accchs and the state board. Oh yeah he also gave me a 14 day supply of meds but wrote on the bottle it was a 7 day supply of meds. So I felt like he was trying to trick me or something. I'm not a drug addict so I use my meds properly and this little weird shit he did, did not affect me, I never took more than I was supposed to. But prescribing meds wrong on purpose is illegal as well, malpractice. I've been on prescribed controlled substances since I was 8 years old, I am well aware of how it all works. I've been permanently disabled for 12 years also. And then he tried to get me to do as many x rays as possible before my insurance cut off. He found scoliosis and then cancelled me as a patient immediately. Why would someone do that? He wouldn't even discuss my imagining he ordered. He made me pay $179 to get discharged today. So yeah I knew immediately the second he prescribed meds wrong and gave me 10mg oxycodone right away that he was crooked and I WAS FUCKING RIGHT!!!! If you ever feel weird at pain mgmt ask the pharmacist about it. They can definitely reassure you if you experienced something illegal. Other than that, while I was being prescribed oxycodone for a few months, the appointments were fast and scheduled normally. Just nothing the doctor ever did was normal. Letting my pee tests expire multiple times, writing wrong medication information. Accchs would only allow a 7 day RX and he gave me 14 days and put 7 days on the bottle, so that's called LYING. Lying about how much you're prescribing. All I see is red flags at this place.

Great care team; everyone listened to what I had to say about managing my long-term chronic pain…read more Unfortunately, after only one office, it turned out the practice wasn't really in my insurer's network, so I had to move on. Drat!

Hormone replacement therapy Cosmetic treatments…read moreSupplement injections like B12 and many others they also draw blood for lab work Health and overall wellness Nutritional and weight loss I think they are very professional people the office is run very efficiently from check in to check out in my opinion highly experienced I've been coming to Protea for a year and I have no plans on leaving unless my Dr. leaves she has made my life enjoyable again! Oh lastly the office is quite nice and comfortable

It's disappointing to write this review because Dr. Clark was kind and easy to talk to, but I would…read morecaution others not to make the same mistake I did. Between the initial office visit and one set of labs, I've already spent over $1,000. I was told the labs would "usually come back fairly reasonable" through insurance, but $725 is far from reasonable. I was also told there was a cash-pay option of $900, which is equally concerning. I'm not sure what standard of "reasonable" this clinic is using, because these costs feel excessive and out of reach for many people. It gave me the impression that this practice may only be accessible to those for whom cost isn't a concern. Additionally, my experience during the in-office lab draw was concerning. The staff member who attempted it seemed very inexperienced, she removed the tourniquet before even attempting to insert the needle and then tried to reposition the needle after insertion. Another staff member had to step in and was able to draw the labs immediately without any issues, which was frustrating given that I've been told I have easy veins. On top of that, I would have had to pay another $219 out of pocket for a follow-up lab review that was supposed to happen within 7-10 days, but the earliest available appointment was a month out. At that point, I decided to cancel and take it as a sign. I would not return and cannot recommend this clinic. I would hate for someone else to end up in the same position, especially when you're already not feeling well and just trying to find answers, only to be left with an unexpected financial burden on top of it.

I too have been a patient of Dr Erbstoesser for nearly 20 years, and so has my family, my father,…read moremy husband, his mother. We trust Dr Erbstoesser and his staff completely, and we know that we will always get the care we need - before we need it. The current staff is incredible in every regard. In the past there have been some people who needed coaching... as they say about employees who are not top notch. But today every person and all the systems are perfection. 5 stars are not enough.

Dr Erbstoesser is a wonderful physician. It is clear however that his staff (maybe Dr Erbstoesser…read moreas well, I don't know) is not interested in new patients. My wife and I were patients for several years, but due to our finances we could no longer afford the $1500/yr retainer. Eventually, our finances improved and so we decided to re-enroll my wife despite the fact we live in the boonies outside of Prescott. They promised to email an enrollment packet. It never happened. A few days later I called the office to find out what happened. I was told that the woman who handles new enrollments was not available to speak to me, but a note would be added to our request. Again, nothing happened. A week or so later I had to make a trip to Phoenix so I decided to visit the office and personally pick up the packet. When I arrived at their office I was told that the woman who who handles new enrollments was off that day, and they had no packets available. The receptionist I talked to said that she would add a note to our request. I asked her what assurances she could give me that the outcome would be different than the last two times. Her only response was "I apologize for your inconvenience." It was clear from her attitude that she really was not interested in following through. If this is the level of responsiveness toward someone who wants to become a client (and is about to hand over $1600), I shudder to think what it would be like as a actual client after they already have my money.

I would really like to write a good review for Dr. Tallman because he is a nice and sincere man…read more Unfortunately I can't because his treatments did not work for more than a few weeks, are very painful, and it was not blearily explained that they would need to be repeated often. I have a popliteal cyst due to knee arthritis and had a series of three treatments of injections using dextrose, testosterone, and PRP. There was no was pain relief or improvement.

Horrible mistake, he caused me terrible pain and was expensive and a useless quack techniques , my…read moreopinion... of course , but this was my experience with the doc

The best staff I've ever encountered. Especially Ryan and Colin. They are well educated in the body…read moreparts that need therapy. My wife has used them extensively after 2 surgeries for her Ham String injury. We found them caring and knowledgeable. I would suggest using them for whatever therapy you need.

I was loosing hope of putting off surgery and had no expectations of success when I entered Modern…read morePhysical Therapy and Sports Medicine. I had been through PT and various different injections in both my back, knees and shoulders. Going in expecting failure, you can understand how surprised I was at the success I had with the PRP injections they suggested I try. I cannot speak highly enough about the entire crew, from the front desk, to the doctors, to the PT experts. I will be signing your praises for (hopefully0 years not come. You are the BEST! Thanks for your dedication, hard work and, more importantly, treating every client that walks in with importance and as if they were your only client.

I went into metro vein centers because they said it would be paid for with my insurance…read more After I declined them ripping a vein out of my thigh.I went and got a second opinion and was told that it was entirely unnecessary. Now I get a bill every month for $400. I was told insurance would pay for everything, but only it seems if they rip your body parts out. I don't know about the doctors but I feel strongly that the billing department is an institutionalized rip off.

Morning friends! Just thought Iwould share my latest "new doc" experience…read more I decided I wanted to keep being able to walk so I finally chose to have the veins in my legs fixed from "bilateral venous insufficiency" (yep! just like President Trump) I had the testing done at a local facility but their surgery office is clear north of town and I live way south of town. It involved 8....yes EIGHT...visits and multiple cutting on my legs so I decided to seek other options. Went on. *YELP and the reviews were good for Metro Vein so google became my friend to stalk their office. Doc Johnston looked soooo friendly I decided to give them a try... . Yes..before you ask it is my 100% success method of choosing my doctors! What a GREAT experience I had from check in through checkout!! They did a complete ultrasound to look for any changes and then Doc Johnston came in with the verdict...GUILTY of ignoring my legs and I did need the procedure. To my.surprise he offered a procedure that only req 4 visits and NO downtime! Slimey stuff gets put in the vein thru tiny cut...10 min later you walk out! My instincts were right by choosing Doc Johnston and his wonderful office team! little things like a small fridge with drinks, mint packs on table and Claudia at the front desk greeting you with a smile confirmed I chose right! FYI..I was cruel and asked Doc Johnston if I could use the restroom when he came in room to do my procedure This was after his amazing and so sweet asst Jessica had my Leg totally scrubbed down ...prepped and sterilized...I am a brat! tee-hee! So if you need "vein surgery, have pain in your legs or just want to get prettier by getting rid of ugly varicosed veins... go see Doc Johnston at Metro Vein Center! It's worth the consult just for the mints and unlimited beverage service! Happy Saturday Yelpers