HSBC has been my bank since I moved to the UK. Upon moving to Woking I did not migrate my home…read morebranch to here, but based on a recent visit, I very well think I might. We dropped in last Saturday to ask a question about our accounts, and the staff were incredibly friendly! After a very short wait we were ushered upstairs and offered tea. Again, the staff was very helpful, understood our questions, and answered them directly. I'd be quite happy to recommend the place. Based on HSBC experiences of the past several years, this is one of the nicer branches.

I always find this branch very helpful. The manager is always around to talk to if you have a…read moreproblem with your account, and the other staff are quick with common tasks like paying a cheque in. Not the best place to go to open up a student account though, they arent too familiar with students in Yateley

Queuing is the biggest issue in this newly refurbished branch…read more Wait times to see an advisor, a cashier or even to use the self-service tills are above average. The staff do try and make sure that people are in the right place but it does little to solve the fact that a lot of people use this branch. The advisors operate an open appointments system and you book in and wait your turn. The waiting area is acceptable and the branch is bright and clean. Privacy is not that great in branch. There are rooms for consultations but there are also open units which are visible and audible to other customers. It's luck as to where you end up. Staff are generally helpful, although, as with all banks and building societies there is the odd issue. Account opening and maintenance is, in general, hassle free though. Facilities for the disabled are more limited but the branch is fully accessible. New passbook machines have been introduced which allow certain passbook transactions to take place without a cashier - these should help queues as people get used to them but, at present, much help is still required!

I am amazed at how busy this bank is it clearly needs to be moved to a bigger premises but the…read morestaff are very friendly and do there best to help and make sure you don't have to Que up, worth checking out there savings account

Very friendly staff, very helpful. There isn't anything here that diffrentiates it from other…read morebranches of this building society but the staff are fantastic here and they are always willing to bend over backwards to help.

This branch of the bank is well presented and has a good ambiance to it. The staff are helpful, and…read moreafter waiting for around 3 minutes in the queue I got to see a cashier who apologised for the wait. A nice thing to do in my opinion. Staff know lots about savings/current accounts and it is great to pop in for these services although when trying to get more details on financial products it was a little harder and they advised me to book an appointment to see whoever specialises in this department. Easy to find or get to from the centre of Reading. Nice branch for day to day banking, and for greater financial products when you make an appointment.

good bank if i must say myself. very helpful very apologetic if you have to wait a while…read more if youa re stood in a queue they will come upto u and ask what u need help with and if they cand eal with it they will. know all the things u need to no like current accounts and mortgage rates

Always a good service. I recently left my bank card in the branch by accident, they were very…read morehelpful and phoned to ask me to collect it. They have always been proffessional and helpful.

I joined this bank in 2001 in Manchester and they are one of the best banks. The High Wycombe…read morebranch is very well staffed by intelligent, polite and helpful staff. Always smartly dressed in their uniforms the customer services they offer, in my opinion, is one of the best. The bank is brilliant and you walk in to a very clean surroundings. Looks business-like too.

While the staff are helpful and friendly I always feel that it is a bit colder than my local Didcot…read morebranch. It could be because they are always seemingly busy when I go in so are probably a bit harried but they are still friendly and helpful. Usefully, there is a bank machine both inside and out so if you don't want to withdraw money in the full view of everyone outside, you can go inside for the relative privacy there.

I bank with both Abbey and Barclays, and I much prefer the Abingdon branch of Abbey to Barclays…read more It is in a very handy location in the precinct, and always seems quiet and tranquil. There are hardly ever any people waiting to be served, and there are always advisors available to speak to if you need advice. There are 2 cash machines, one inside and one outside.