Friendly and helpful staff, I have never had any problems with this branch of Natwest. Each request…read morehas been carried out quickly and efficiently. Queues are often quite short, it is a shame this branch is closed at the weekend as it is difficult for workers to visit.

a large bank with a nice atmosphere…read more staff are friendlyt and helpful offering you drinks and seating if you have an appointment too. professional and modern looking, with air conditioning which is a rare treat in most banks! the counter is large with plenty of staff to hand which means queues can be long but move quickly. staff are always happy to assist with any problems or queiries too in a professional manner.

a large bank, with nice seating areas and well presented. a professional yet modern atmosphere but…read morethe counter is quite small and secluded, making queuing that much more frustrating when you are in a hurry. plenty of cash machines and paying in machines too, which is an added bonus. staff are always well presented, with good customer service skills they are helpful and friendly, if a bit pushy sometimes. coudl be a better use of staff at busy times though, customers are left waiting when staff are standing around.

Just off the High Street on the way to Sainsburys'. Queues can be quite long at lunchtime or end of…read moreday. Useful machine to pay in cheques though. Staff cheery and helpful. Help desk near front is good but not always manned.

Although the entrance is on the main shopping street you have to go upstairs via escalators to get…read moreto the counters. However, once upstairs the space is huge and there are areas to sit down if you are waiting for others. Counter service is good and staff deal with you quickly.

Only real cash and carry in Canterbury. Just out of town - good car park. Well laid out and staff…read morealways ready to help. They don't let a queue form but call other cashiers to deal with you even if you are the only one waiting.

Recently called to find out if they stocked an item I couldn't find on their web site, was put…read morethrough to the buyer, very helpful even though the item wasn't stocked they bought it in for me. They also are more than helpful in loading heavy items onto vehicle for you, not helping you load, actually loading them for you. It's always nice to find a good level of service nowadays, the service here goes a step beyond good.